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Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

EDF Reviews
	Been waiting two months for them to switch my electric & gas. Have received neither cashback or welcome bonus yet.
	llesal \| 16 Jan 2011 Report Abuse
	my cashback is tracking correctly tho the payment date has jumped back 2 months, and despite applying in november I didnt hear from them til january, and they missed thier switchover date and have now stated I wont get the £100 cashback from them despite me having applied within the correct date, very unhappy as they are breaching the contract I agreed to. Ive heard that they are being investigated by offgem too for poor practices and misleading people with thier actual electricity rates compared to what they state.
	indelacio_co_uk \| 14 Jan 2011 Report Abuse
	not received this money yet had been confirmed but should have been payable 31/12/10 submitted a ticket to no reponce
	\| 14 Jan 2011 Report Abuse
	Great!!! Tracked quickly, payed before due date... Excellent would recommend to everybody.
	RN2010 \| 13 Jan 2011 Report Abuse
	I can't really comment as things seem to be happening really slowly. I started the transfer back in october and it is still not complete.
	\| 13 Jan 2011 Report Abuse
	Cashback took a little while to clear - no problems with tracking though. Also extra £50 welcome bonus appeared on first bill, so very pleased. Didn't have to chase - £100 and better prices - very happy.
	\| 11 Jan 2011 Report Abuse
	Excellent, i got more than £80 cashback!!!!
	tasmiyaha \| 09 Jan 2011 Report Abuse
	Tracked very quickly, but for the wrong amount. Took many months to resolve, but the Top Cashback staff (Kerry) managed to sort out something which had become quite complicated and EDF agreed to pay the missing amount.
	Pen \| 05 Jan 2011 Report Abuse
	i have not yet received paymentafter several email an phone calls still to no avail iv decided nottobothertryingany more
	\| 03 Jan 2011 Report Abuse
	I seem to have fallen for the same thing as others, cashback was tracked ok and all correct at £83.20, then when it went live with edf it then showed £0.00, as far as i,m aware the cashback was from tcb and not edf, this online deal gave £100 cashback after 90 days from edf, so why are we told they are waiting on the merchant when its not there cashback? put in an enquiry but not satisfied with reply.
	\| 02 Jan 2011 Report Abuse
	I have been waiting since June 2010 for this to track and after me filling in several enquiry forms and nudges it has finally been confirmed at zero. This EDF/topcashback deal seems to be a fiddle, as if you look at how many people are complaining, EDF or topcashback are telling porkies. Avoid EDF at all costs
	greigster \| 02 Jan 2011 Report Abuse
	EDF cannot be trusted. They wait for your fuel supply to go live then change the £80.80 to £0.00. What a con! Am very dissappointed in topcashback for allowing this con to happen. EDF customer service is also the worst I have ever come across from a utility company. Wish I had never even considered EDF. Be warned they are con merchants!
	neil12 \| 27 Dec 2010 Report Abuse
	Didnt track, but I put in a missing cashback claim and the payment is now pending
	closetotheedge \| 24 Dec 2010 Report Abuse
	this company is a nightmare to deal with. the left hand doesnt know what the right hand is doing. have just been told my start dates have been put forward again (the third change) and my direct debits are going back to the original amounts. i now have to wait till mid january while paying my present supplier high standard prices. am wondering if they want my business. if it doesnt go through will be putting a complaint in and getting the ombudsman involved. think twice before dealing with
	cypriot \| 23 Dec 2010 Report Abuse
	Sounded too good to be true and it seems it was. It has taken approximately four weeks to get my introductory £80.80 and still waiting. No mention has been made of the £100 from EDF Energy either. Think it's mainly EDF Energy where they "dangle the carrot" and I unfortunately fell for it. Not a happy bunny at all.
	\| 21 Dec 2010 Report Abuse
	been on the phone again to edf as they have changed my transfer dates and direct debit amounts to which iam not happy with. they are blaming a new computer system with a few glitches, however they say will credit my account with £5 for the extra time i will be with my old supplier, paying the higher price with for the extended time. so anybody in the same position its worth the try phoning them up for credit. looking forward to seeing my £80.80 in my tcb account.
	cypriot \| 17 Dec 2010 Report Abuse
	Tracked quickly and appeared on my account the next day.I will now have to wait to see if payments are made by due dates.
	chappers \| 15 Dec 2010 Report Abuse
	update; have recieved contract through post after a call to edf. has still not tracked so i put a manual claim into tcb who will send off to edf in a (batch) within a few weeks. so it looks like ther are plenty of people not getting their applications tracked. i have used tcb for a few years now and know how to delete cookies etc. seems like if it is a large amount it is harder to get it to track????. will keep fingers crossed, merry xmas.
	cypriot \| 15 Dec 2010 Report Abuse
	Dear TCB My cashback was correctly showing as due £80 in pending for first few weeks then suddenly has changed to £0.00 payable just after I've gone live with them. I met all the terms for the cashback as a duel-fuel switch. What's the problem. Should I submit a missing claim. Regards, John >... ps. I note there are other similar comments in the member feedbacks, like this one... ""Cashback tracked within a few hours and stayed at pending until my supplies went live with edf then it changed to payable at £0.00 And now it is too late to cancel my contract. Have read some of the comments above and it appears that edf have done this to alot of people. Tcb this appears to be a scam and you should look into this. I have submitted my contract number on a manual claim, but if this is not forthcoming then I will contact the energy watchdog and perhaps everyone else should. becksport - 08/12/2010 20:06:00""
	getfreemoneyback \| 13 Dec 2010 Report Abuse
	£80 cashback + £100 bonus + price freeze guarantee. Tracked on the next day, now waiting for the switch to complete. That's a deal.
	bonjan \| 12 Dec 2010 Report Abuse
	Also just noticed the offer has been withdrawn - AFTER I signed up for dual fuel and my cooling off period has now expired. I've posted an enquiry to get to the bottom of this.........NOT HAPPY as the only reason it was a more competitive option was due to the cash-back offsetting the cost of competitors of EDF. This is hardly a COST SAVING exercise...........
	StuartGilliland \| 10 Dec 2010 Report Abuse
	Tracked fast, but of course have to wait for the qualifying period. All seems good so far?
	Toshieboy \| 10 Dec 2010 Report Abuse
	HAVING MY RESERVATIONS ABOUT EDF ENERGY. APPLIED FOR DUEL FUEL ON 28-11-2010. NEVER TRACKED WITH TOP CASHBACK. I DID RECEIVE EDF EMAIL TO CONFIRM SWITCH, HOWEVER HAVE NOT RECEIVED ANY LETTERS WITH CONTRACT. HAVE EMAILED THEM TWICE , WITH NO RESPONSE BACK AS YET. IS THIS A PLOY TO NOT PAY THE CASHBACK. AM STUCK IN LIMBO AT MOMENT. WILL ADVISE AT LATER DATE OF OUTCOME.
	cypriot \| 08 Dec 2010 Report Abuse
	Tracked quickly
	sandra_144 \| 08 Dec 2010 Report Abuse
	Same here, tracked correctly but has now changed to paid at £0.00
	keys \| 06 Dec 2010 Report Abuse

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