Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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NOT EVEN WORTH RATING!!! Purchased online through TCB expecting the £80.80 cashback (plus £100 credit towards bill). EDF had problems with their systems and have electricity on the 'old' one and gas on the 'new' one. Has now tracked at £0.00 with a memo saying they declined the cashback (they did this 2 months after purchase). Not only that but within 2 months of signing up they then UPPED their charges..... not happy, not happy at all...... don't trust for cashback
  CIB282 | 25 Feb 2011 Report Abuse
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was unsure about switching energy suppliers (heard plenty of horror stories) but EDF have switched us no problem at all. Have even received the £100 intro offer for opening account already. Hopefully TCB will be as efficient as EDF regarding £80 cashback offered by them.
  saver45 | 24 Feb 2011 Report Abuse
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very generous
  | 21 Feb 2011 Report Abuse
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Took far to long to change elect/gas over, gas was a good nine weeks. Customer services could be better, all change over readings were estimated regardless of recording them online.
  marky123 | 19 Feb 2011 Report Abuse
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have been waiting nearly 3 months for this cashback to even be tracked, have been using tcb for a few years now so this is not down to me. not very impressed with topcashback as this seems to be dragging on. i have a few large purchases to make in the near future, ie holidays, car and house, travel insurance but because of this not being paid, i will be reluctant to use this site,there are of course others.
  cypriot | 16 Feb 2011 Report Abuse
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Good service & good level of cashback.
  adamhex | 09 Feb 2011 Report Abuse
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So far so good although be prepared for a lengthy wait if you ring their call centre which I had to do to check on the move from the previous provider. Cashback did not register until I placed an inquiry.
  | 08 Feb 2011 Report Abuse
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EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had. Overall I would recommend them as an energy supplier
  claire_137 | 07 Feb 2011 Report Abuse
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great cashback value and saving money on energy prices, what more could we ask for
  hmmunro11 | 07 Feb 2011 Report Abuse
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All nice and fast as got monies 1 month before initial payment!!!
  SylwesterN | 06 Feb 2011 Report Abuse
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EXCELLENT....
  haircut7 | 04 Feb 2011 Report Abuse
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Excellent - despite feedback read beforehand, EDF DID pay cashback on time as promised. Thank you:)
  deedee25 | 04 Feb 2011 Report Abuse
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had to get top cashback to chase our claim took several weeks to sort
  | 04 Feb 2011 Report Abuse
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Hope to get my cashback soon after 2 months of signing up to provider.
  | 04 Feb 2011 Report Abuse
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Signed up to contract, tracked straight away, e-mail confirmation received, but without ref number. Then never heard from edf again. On enquiry, no data could be found. Had to set up contract again over the phone (tariff no longer available online), unable to link tracked (and lost) transaction with new contract, therefore no cashback received. Disappointing!
  katesimo | 04 Feb 2011 Report Abuse
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No problems.
  cbarnes | 03 Feb 2011 Report Abuse
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Excellent deal £80.80 + £100.00 welcome bonus!
  pantless | 02 Feb 2011 Report Abuse
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I originally applied to switch my gas and electricity to EDF way back in November 2010 and have had no end of problems with them - mostly down to their 'mickey-mouse' website which seems to be down for maintenance an awful lot of the time. Also, for some strange reason, they switch your electricity about a week before your gas, but even after that there are further problems - for example they emailed me to provide another reading just over a week ago, and I found that their website would only accept the electricity reading and not the gas. In the end I had to email them the gas reading and they have now updated it manually. I now wonder if I will have to go through the same rigmarole every time they want a further reading?!! Anyway, my account balance at EDF is still showing a big fat zero - but I assume that will change when they finally get round to producing my first bill. The way things are going, I wouldn't be surprised if they "forget" about my £100 welcome bonus but I gather that this is credited to your account after 90 days - we shall see. At least my Topcashback status for EDF has changed from Pending to Confirmed - roll on 31st March when it finally becomes payable, with any luck!
  http | 01 Feb 2011 Report Abuse
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EDF are AWFUL! I have been waiting to be swithced over since November 2010 and the customer service is non existent. I have tried calling them several times to give them my meter reading and to discuss my plan but stopped calling as I was put on hold each time for over thirty minutes. I have still not been switched over and I will return to EON once my contract is up for renewal. 01.02.2011
  nibkhan | 01 Feb 2011 Report Abuse
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a very good service and easy change over
  hallam01 | 29 Jan 2011 Report Abuse
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I have been kept up to date all through the transfer process and when a DD needed changing it was one call...simples. Very Good Customer service so far.
  bqayum | 28 Jan 2011 Report Abuse
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Tracked with no problems. Very happy
  beverik | 28 Jan 2011 Report Abuse
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Hi, does anybody know why there is no longer cashback available for EDF? Is it due to the cashback problems everybody has been experiencing?
  bingowings8 | 23 Jan 2011 Report Abuse
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Very quick at showing cashback and quickly moved to confirmed
  browneyes | 21 Jan 2011 Report Abuse
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smooth transition from my previous supplier kept me informed at every stage
  cmasefield | 16 Jan 2011 Report Abuse
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