Get up to £97.65 of your purchase back when you shop with EE Mobile Contracts Join TopCashback Free
Get up to £97.65 of your purchase back
when you shop with EE Mobile Contracts

EE Mobile Contracts Reviews

Customers appreciate the quick delivery and easy to use website when purchasing an EE mobile contract, judging by some of the reviews left by our members. One person who provided positive feedback was clearly impressed, saying “great network service. Great value and cashback to boot”, while another praised the good SIM-only deal they received.

As far as getting their cashback is concerned, some of our members say it “tracked immediately” or had been “paid within the time stated”, while another delighted customer praises the fact it was a smooth transaction.

Although only boasting a one-star rating on Trustpilot, you will discover positive feedback from customers happy with the fact EE have a UK call centre, impressed with their professional and courteous staff who provide first-class customer service and the fact they are quick to sort out problems.

Someone advises that if you have issues with paying your bill, EE will try and help you the best they can, while another says their network coverage beats all the other rivals they have tried. “Has provided a consistently good service. Been with them for over three years” is one of the comments left by a regular EE customer.

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EE Mobile Contracts Reviews
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Easy to use website. Quick delivery. Very happy with whole process
  fran973 | 27 Sep 2015 Report Abuse
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Not happy - refused my cashback and took ages about it too. Refused claim.
  olivermills6 | 14 Sep 2015 Report Abuse
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Awful service. I should have had two payouts totalling over £40, neither of which tracked even after manually logging them and complaining!
  lizbridge | 05 Sep 2015 Report Abuse
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great, nice to get money back.
  jaiganesh2277 | 29 Aug 2015 Report Abuse
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Great Network Service. Great Value and cashback to boot. No brainer.
  sjwzz | 25 Aug 2015 Report Abuse
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Cashback not the amount originally stated. I could have got a better contract deal elsewear. Little bit dissapointing.
  leannepragnell | 11 Aug 2015 Report Abuse
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incorrectly tracked! really frustrating!
  Bonser385 | 10 Aug 2015 Report Abuse
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this is awsome thanks EE
  HanZalAh | 09 Aug 2015 Report Abuse
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Fantastic! I got more CashBack than I paid upfront for my phone! Couldn't be happier :) Although it did take three months for it to come through!
  Abi96 | 06 Aug 2015 Report Abuse
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slow payment
  Katehayes | 04 Aug 2015 Report Abuse
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Quick, easy cash back!
  Ashmox | 31 Jul 2015 Report Abuse
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eventually went payable but it took alot longer than it said
  the_razza | 31 Jul 2015 Report Abuse
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CB didn't track, TCB were useless - you would think an order within half an hour of a click would be obviously connected! EE have since honoured the cashback away from this site.
  rc1984 | 25 May 2015 Report Abuse
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Quick cashback. Smooth transaction.
  strawberrybabe | 09 May 2015 Report Abuse
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Generally good company, though I applied for broadband for which they turned me down without notifing me about it. When I got back to them, they said that they would put it through immediately. However, when I mentioned cashback site they said that the deal was off - when it WASN'TS, as I checked later! So, I cancelled the broadband with them, as I do not want to deal with people who do not check if they have the deals or not! Basically, they lied about it and I didn't get the cashback I was expecting! Generally, ok for customer services, though sometimes rude customer services representatives pick up the telephone.
  strawberrybabe | 23 Apr 2015 Report Abuse
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Tracked automatically and took about six weeks to pay out. Pretty good.
  mistersneezy | 18 Apr 2015 Report Abuse
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As with many others had to ring to complete order of Sim only contract. They have now declined to pay cashback. Waiting for the outcome - not holding my breath.
  digger72 | 20 Mar 2015 Report Abuse
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Have to agree, fear not on the referral front. Perhaps EE have relaxed their rules on this, since they seemed punitively unfair to some reviewers in the past and lost a lot of goodwill! I bought an iPhone 5s on contract in January, cashback tracked but order was referred, rang EE up after hearing nothing for 4 days. Did the old ID confirmation check over the phone, was worried that had scuppered my chances, but full cashback confirmed and payable after about 6 weeks. Very happy, thanks!
  pyrrha | 20 Mar 2015 Report Abuse
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cashback declined without giving a reason
  Prom | 05 Feb 2015 Report Abuse
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very impressive, just about 6 weeks to payout. cant complain
  darren40 | 31 Jan 2015 Report Abuse
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I had my concerns when I read some of the horror stories about failed Cashback payments. I too had to contact EE by phone to complete my order however my fears evaporated when my cashback of £71.50 tracked within 24 hours and I was paid in less than 6 weeks. Excellent service and top marks for EE.
  Kmcq14 | 18 Jan 2015 Report Abuse
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Bought my phone middle of October, order was referred but didn't need a call from ee. £68 payable on my account now. Credit where it's due ee!
  Ian_Mon | 10 Dec 2014 Report Abuse
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Had the call after placing my order, order tracked fine after day, had been pending since June, paid in November. Took months but finally was paid!
  peterst123 | 20 Nov 2014 Report Abuse
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Short story: Cashback is now payable on 1 Nov 2014 for order placed 30 Sep 2014. Long story: Like a lot of people, I had to phone up to complete my order (to jump through some hoops and perform some tricks for the credit department), and was concerned that I'd lose my cashback. However, it seems I was one of the lucky ones. Other issue was that although my cashback tracked fairly early on, it was £10 less than it should have been. I raised a claim through TCB, and the amount changed to the correct amount a few days later (not sure if related to the TCB claim or not).
  mmmBiscuit | 01 Nov 2014 Report Abuse
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Cashback refused for my new contract for no reason, plain false advertising
  extraj | 27 Oct 2014 Report Abuse
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