Get up to 13.5% of your purchase back when you shop with Europcar Join TopCashback Free
Get up to 13.5% of your purchase back
when you shop with Europcar

Europcar Reviews

Take a look at the Europcar reviews below and you’ll discover many of our members who have booked car hire with them through us have clearly been delighted with how quickly they received their cashback. One member said: “Tracked almost immediately and payable in very short order — I am very pleased.”

Other complimentary remarks you’ll find include “fast paying cashback and great experience with Europcar overall”, “excellent — tracks quickly and pays out quickly at the correct rate”, “super quick payout, excellent to deal with” and “transactions always track and payments always on time”. Another of our members said: “Cashback tracks quickly and payout is quick — very efficient company to deal with.”

You’ll also find some good Europcar review feedback on Trustpilot, with one delighted customer stating: “I always use Europcar because their standard of customer service is way ahead of other hire companies.” Others have said such things as “all was perfect, no issues, very efficient” and “a very good experience and at a much better price than my normal rental company. I will definitely use Europcar again”. Log in to review

Europcar Reviews
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very easy, took a while to clear but all sorted now
  porschevroomvroom | 06 Apr 2016 Report Abuse
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Yeah no problems easy transaction will use again
  Gavin_Michael_ | 15 Mar 2016 Report Abuse
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First class service, will def use again. Thanks!
  John47ad | 05 Feb 2016 Report Abuse
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Excellent car provider, highly recomeneded
  backseatpete | 07 Jan 2016 Report Abuse
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Cashback from Europcar is excellent
  noelinlondon | 02 Dec 2015 Report Abuse
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fast track and confirmation
  zengyang | 16 Nov 2015 Report Abuse
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I was going to hire a car anyway - the fact that I've essentially got my petrol money back is a huge bonus! Thanks TCB
  BenjisMum | 29 Oct 2015 Report Abuse
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Very good service
  aspencer | 28 Oct 2015 Report Abuse
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Drove around in London several times using their cars. New models, can't complain. Cashback was quick too - great experience.
  jsn167 | 13 Oct 2015 Report Abuse
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Great service at europcar and great cashback too!!
  Kroll66 | 08 Oct 2015 Report Abuse
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quick no problems
  roger_hall | 27 Sep 2015 Report Abuse
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Cashback was great, Europcar took a rogue £12 from my account. annoyed
  BonusHome | 19 Aug 2015 Report Abuse
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takes a while, but not had any problems (:
  vreemt | 09 Jul 2015 Report Abuse
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Booked with cashback in January for rental in February, was expecting approx. £21 to be paid out but when checking account noticed that cashback had been declined. Lodged a claim and finally received a reply which read that Europcar would not be paying out the cashback, but were also giving no explanation as to why. Could not imagine a worse service, think a reason is the least you can ask.
  CatBart | 02 Jun 2015 Report Abuse
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Avoid at all costs, tracked quickly but then declined twice despite booking references supplied. Will you another car hire place in the future.
  maxjedwards | 06 May 2015 Report Abuse
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Cancelled my cashback deal after 6 weeks despite me having all the relevant documents. Will you another car hire company in future.
  maxjedwards | 30 Mar 2015 Report Abuse
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Cashback tracked at much lower than advertised rate. After several attempts to get this sorted and acknowledgement from Topcashback that they would investigate I foolishly thought it would be ok to draw down the lower amount and wait for the balance. Big mistake as I have been notified that now my claim is viewed as completed. Doubt I will be using Europcar again.
  paskins | 23 Jan 2015 Report Abuse
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Just got paid from a booking in 2012 so it seems they do pay in the end!
  karinasare | 29 Aug 2014 Report Abuse
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Hardly worth bothering I've used Europcar quite a few times now and have received just two of the cashback payments. One of these was not for the amount promised and the explanation I received from Top Cash Back didn't make sense. I have been waiting for cashback from the other transactions for some months now and if I don't get anything I shall start renting cars from somewhere else. The service from Europcar has been mixed. The cars are excellent but I had a bad experience with their customer service recently.
  Deno62 | 28 Apr 2014 Report Abuse
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Have used Europcar before, always in Ireland, and always been very satisfied. This time though, less than a week ago, we were not so impressed. First of all, 96 euros was actually taken from our credit card, for fuel, although it was a 'collect full, and return full' arrangement. At the end of the rental period, this 96 euros would be refunded after about 4 or 5 days we were told. This is not in their T&Cs. The car we were given, a Seat Mii, was extremely basic, and i think, not in the category I had booked and paid for - it didn't even have a clock, or central locking. Fortunately, we only had cabin baggage, because suitcases would not have fitted in the boot. Finally, instead of reparking the car, on return, and just handing in the keys, we were instructed to return it to the Europcar garage, where it would be inspected for any damage. No, we will not be using Europcar again.
  sanwhi | 12 Apr 2014 Report Abuse
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Cashback tracked correctly and paid promptly.
  AjSeed | 15 Sep 2013 Report Abuse
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....err, as I was saying, the cost of hiring a vehicle through the 'free' delivery and collection option is significantly higher than the collect and return it yourself option, so the so called 'free' delivery and collection is not free at all - you pay for it.
  | 09 Sep 2013 Report Abuse
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Many negative reviews around for Europcar to be found both on Topcashback and google and I can add yet another. I was the victim of what appears to be a deliberate fraud by Europcar whereby on the morning of the last day of a rental here in the UK I called the hire branch to arrange a collection of the vehicle by the branch as I was short of time to return the vehicle myself. What happened was that a different branch collected the car and returned it to their branch. This resulted in a 'one-way' charge of £48 being taken from my credit card without my authorisation and without my knowlewdge. The charge should never have been applied to the rental as it was nothing what-so-ever to do with me that a different branch collected the car to the one I rented from. It took an email(which they took over a week to reply to) and a 20 min phone call to customer services to sort it out and obtain a refund. A nice try by Europcar to fraudulently obtain revenue from me and God knows how many other times they they've tried it with customers and been successful due to customers not checking their invoices. In addition, Europcar have an additional scam on the go when you book a vehicle through their website. It operates as follows: When you obtain a quote through the Europcar website there is a default option whereby you put in your postcode/town and the dates you want the rental for. This brings back results starting with the cheapest vehicle available and some options to choose from. You then must collect the vehicle from the hire station and return it there on completion of the rental period. Now, here's the scam - also on the homepage of the Europcar website there is an option to book under the banner 'Delivery' or 'Delivery and Collection' When you click on either of these options a pop-up appears advising that delivery and collection is free(under certain conditions, such as within a 5 mile radius of hire station). However, should you book through this option the cost of the hi
  | 07 Sep 2013 Report Abuse
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Having been diasappointed with experiences with Avis and Hertz, I have since been using Europcar. And been very impressed. Good prices, (even better with cashback) and very good, clean new cars. Excellent.
  PeterT1953 | 13 Jun 2013 Report Abuse
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I rented through Europcar in April and May 2012. Actual car rental experience was professional and fine. However cashback failed to track, and my missing cashback claims (which were submitted soon after each rental) are still unresolved...nearly 12 months on!! I don't understand why it is taking Europcar so long to pay my cashback!! A very poor cashback experience.
  Nicole123 | 10 Apr 2013 Report Abuse
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