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Halifax Reward Current Account Reviews

Reviews and experiences from TopCashback members who have shopped with Halifax Reward Current Account. Log in to review
Halifax Reward Current Account Reviews
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Ja nic od Halifax nie otrzymalem....;(
  Raszkiewicz | 28 Nov 2021 Report Abuse
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Now two weeks after I applied for this account. Soon after so doing I read the reviews and my heart sank; looks like yet another rogue merchant who continues to be promoted on here with attractive cashback offers they have no intention of paying. I considered cancelling the application but decided to proceed. They have set up the account without any undue fuss and it all seems to work. However, no sign of ANY tracking - and even when it does I have practically no confidence in them paying up. I lodged an enquiry giving TCB my concerns, only to be met with the usual platitudes and (red rag to a bull) the disclaimer that cashback isn't "guaranteed" and that I should never make a purchase based on the cashback. That must be why TCB encourages teams of its members to achieve as much cashback as possible and promotes the highest payers with utter disregard for the feedback from existing customers on here. I'd love to know how a transaction which is easily identified (i.e. I have a current account number etc.) and which has fulfilled the various specified terms and conditions can then be declined (according to nearly everyone who has taken the trouble to report their experiences with the merchant) with utter inpunity. TCB glibly then throw up their hands and claim it's a "merchant decision" and the aforementioned statemtns apply. SO - why bother HAVING terms and conditions? My transaction has neither tracked nor been declined - but it flies in the face of fairness, customer service or basic decency for a merchant to behave as this one seems likely to yet be welcomed back on TCB with open arms knowing it can do and say whatever it likes without and consequences. I DO hope I'm wrong, BUT....!
  | 16 Oct 2012 Report Abuse
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I applied for two current accounts with Halifax in March via TCB and neither cashback claim has been answered still after all this time, even with multiple nudges sent. No cashback received still, very poor both o nthe part of Halifax (for not paying up) and TCB falsely advertising an offer which is not being honoured in the MAJORITY of cases. Not good enough TCB. Better off using the main rival cashback site which seems to have a better record in paying up in my experience over the last 3 years. Come on TCB, sort this Halifax fiasco out now and get our cashback to us promptly!
  mdskinner | 09 Aug 2011 Report Abuse
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Didn't track, missing claim submitted but nothing still
  | 03 Aug 2011 Report Abuse
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good deal
  griffydam2011 | 28 Jul 2011 Report Abuse
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Had to put a claim in but eventually £45.45 tracked. Just waiting for it become payable.
  stejvic | 27 Jun 2011 Report Abuse
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UPDATE: I've finally managed to get my £50 cashback by actually telephoning Halifax directly (08457 20 30 40). I told the person about what had happened when opening the account via TCB last September, all the initial problems, & now being told that my cashback claim had been rejected by Halifax after putting a claim in via TCB. I also said that there's a lot of people leaving Halifax negative feedback on the TCB site because of having their claims rejected. After consulting their supervisor they agreed to give me a one off cash payment of £50 for this, & said that they would refer this matter to another department to be looked into. Hope this helps people get their cashback. :-)
  PSE | 23 Apr 2011 Report Abuse
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Applied for Halifax Reward account back in December. Did not track, so submitted claim to TopCashback. Topcashback was very usefull, but explained my cashback was simply refused by the merchant network. Don't open the account for simply the cashback, walk into a branch they offered me £30 to switch my accounts.
  | 23 Apr 2011 Report Abuse
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Refused to honour cashback. Hmmmm.
  | 20 Apr 2011 Report Abuse
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That's what I've got as a response from Topcashback (applied for the reward account with Halifax in August 2010): "We have recently heard back with regards to your missing commission claim. It is with regret that your claim has not been approved"
  Romans | 18 Apr 2011 Report Abuse
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Like so many before me I have not received cashback from the Halifax. I was told, after 6 months, that I did not qualify as neither my original transaction nor info in my claim could be traced! I am aware that cashback is never 100% guaranteed but there are many other TCB members having the same issue as me!!!
  mrbionics | 16 Apr 2011 Report Abuse
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Like everyone else, I have got my cashback rejected after a year long fight with TCB. TCB should take them out to keep up their standards.
  S_Ayyadurai | 14 Apr 2011 Report Abuse
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CONSPIRACY!!! Like so many others I did everything by the book and after several queries over several months - REJECTED! I know it tracked through topcashback because it was listed (at the time) and also appeared within the list when I raised the initial query - so Topcashback have a record. I also have the bank account with the account number specified so Halifax have a record. So how come both parties cannot link the two together - it just doesn't make sense! I'm beginning to suspect some internal conspiracy at Topcashback - I think there keeping the Halifax cashback for their office parties. I'd have given zero stars for the cashback if I could!! I'd like someone from TopCashBack and the Halifax to explain how and why all these transactions fail when both parties have a record. I'll give you 7 days before I ask Ann and Matt at Watchdog to investigate you on my behalf. :-(
  Richard_Fairgrieve | 13 Apr 2011 Report Abuse
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Like so many others, 5+months of waiting to have claim rejected.
  | 11 Apr 2011 Report Abuse
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Took a little while to track the cashback but came through within a month.
  bhupenmistry | 09 Apr 2011 Report Abuse
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Another tale of woe. Absolutely no reason why i should have been refused cashback, but i was. Quite frankly, it's disgraceful. Given that this seems to be happening to large amounts of people, it amounts to fraud. I won't be using topcashback again.
  | 09 Apr 2011 Report Abuse
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As with a lot of other topcashbackers, i had to make a manual claim and make loads of nudges. After waiting nearly 7 months was told cashback claim unsuccessful. Waste of time even bothering. I note however that you now have to enter your name and details prior to going onto the Halifax website.
  cewood | 08 Apr 2011 Report Abuse
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Applied for acc on 28th Sept - Paid cashback 1st December. Seems i was lucky lloking at all the other comments
  la60 | 07 Apr 2011 Report Abuse
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Gutted. After opening and using the account since october and submitting a Manual claim, I have just heard that my cashback was rejected by Halifax. This is outrageous, they seem to have paid out on a minority only. Plus my husband's has just been rejected too! I can imagine one being rejected but very strange both of ours have been rejected. Why? I do understand the basis of topcashback is that it doesn't always get paid, fair enough when entering a competition or similar but OPENING A BANK ACCOUNT it is easy to check whether that has been done and how genuine it is!
  breezing | 07 Apr 2011 Report Abuse
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what a scam , someone should sue both halifax and topcashback or should they rename as no cash back ,stuff halifax im closing my account and top cash back as well -stay clear -how top cashback can still advertise this i do not know -it cant be legal
  | 07 Apr 2011 Report Abuse
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Like many others cashback refused no reason given. Waste of time, stay clear.
  R_Karim | 07 Apr 2011 Report Abuse
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This was a disaster and a scam. Halifax are dangling a carrot and everyone is changing their accounts to get this supposed cash-back. Don't waste your time. I have been with them for years and have gone back again and again to get this sorted and I am moving all my savings and current accounts away. Best of luck if you are still fighting your corner. Topcashback should remove them from this site as it must be wasting their time too trying to sort everyone's claims out and Halifax not paying out. I am going to look into the consumer legal side of things on this as I am sure this is illegal what they are doing...
  kermit71 | 07 Apr 2011 Report Abuse
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After 3 months waiting for cashback since opening my account, have just had my claim rejected by Halifax. My experience with the Bank has been mixed, with mistakes being made in the transfer of from my previous bank. Altogether, although I am being paid £5 per month for opening a current account with them, I would not recommend Halifax banking services and plan to move to another provider soon.
  humphris | 06 Apr 2011 Report Abuse
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My cashback claim was rejected after 6 months. TCB claim even thought Halifax have admitted my account has been opened and paid into they still have rejected it. I would advise anyone that is reading this to stay away, don't waste your time.
  sawyerr44 | 06 Apr 2011 Report Abuse
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Stay away. Just same as everyone else, no cashback, no explanation. My girlfriend was going to move too, but was wary of this offer (wish I'd listened). Of course, (hopefully) like everyone else, I'll be telling people to stay away from this bank after being duped like this and will be moving my account to show my disapproval. Amazing really, of all the companies I've used TCB with, the one company you would expect to honour the payment is the most dishonest!
  KDB001 | 06 Apr 2011 Report Abuse
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