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Get up to 5.25% of your purchase back
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HMV Reviews

The fact they offer value for money items which are delivered quickly are reasons why HMV have been given a four-star rating by those TopCashback members who have decided to provide a review after shopping with them. Customers state that they are pleased with the “great items” and “great prices” they found when shopping online through us, while another highlights the “timely delivery” as the reason for providing positive feedback.

Members also seem to be generally pleased with the cashback process, with some of the comments left including “quick and easy transaction”, “excellent payout speed” and “from my experience, they are very quick giving cashback compared to many other merchants”, with some members reporting their cashback tracked quickly or was paid in two weeks.

HMV do not have a very good overall Trustpilot rating, although the four and five-star reviews left mention such things as the quick delivery provided, with one member explaining how they ordered on Saturday and their items arrived on Tuesday. Other positive comments include “usually better prices than elsewhere and good exclusives” and “I’ve ordered online many, many times and never had an issue”.

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HMV Reviews
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Didn't get my cashback, I assume this is because of them going into administration. Perhaps they should be removed from topcash back until they can honour cashback agreements?
  jonneth83 | 27 Jan 2013 Report Abuse
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Had 1 purchase, tracked and confirmed but as soon as it became payable (months later) was zero! Another tracked and confirmed at 75p but won't be seeing that now. Won't be missed when they go under. It's been in the pipeline for over a year.
  gangsta | 15 Jan 2013 Report Abuse
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A sad day... HMV is now in receivership. Never thought I'd see the day, I spent my childhood (pretty much) inside HMV stores across town. Soooo many CDs. It was once my second home until Amazon turned my head. R.I.P. dear friend. You will be missed.
  TLB_UK | 15 Jan 2013 Report Abuse
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Brought from HMV a CD on 07/08/12. Cashback has sat in agreed section since then but now cashback has been refused by HMV in payment section. I still have e-mail of purchase but as its over 100 days old I can't open a claim ... rubbish!. Won't buy from retailer again if thats how they are that tight :(
  StormTrooper5555 | 21 Dec 2012 Report Abuse
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Cashback tracked but didn't show as payable for over 5 months. Once it did, they cancelled it even though no voucher was used and the product was not returned. Can't put a claim to TCB in as it's been more than 100 days. HMV used to be good on honouring cashback but looks like those days are gone.
  coulson_2000 | 21 Dec 2012 Report Abuse
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Ordered thru HMV 2 times - Disappointed that it took over a week to receive my DVDs in both instances. I had ordered 6 in one go and they were all delivered one by one in sep packaging which was a waste. Would have prefered to have received in one go. Dont think I will order thru HMV again. Play offers a higher cashback % anyway
  Miss_Marley | 11 Dec 2012 Report Abuse
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Made three separate purchases (DVDs) and all of them paid out £0.5 instead of 5% of purchases in the range of £30 to £50. I recommend using Play.com.
  petertod | 11 Dec 2012 Report Abuse
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rubbish! if your order doesn't arrive you have to wait 14 days before they even look into it! so if you are ordering for a gift make sure you leave about 3 weeks just in case! its 2012 nothing takes 14 days! i ordered stuff from china and it came in 6 days. where are hmv orders coming from! the cashback offered is not worth the hassle! avoid! customer services team reading from script! say nothing but "i don't know" and "14 days" so after 14 days it will take another week to investigate! if you are ordering for christmas don't bother unless you can wait till new year!! very very unhelpfull! i have nothing delivered for daughters birthday and they wont even look into it until a week after her birthday!
  sarahxjx | 28 Nov 2012 Report Abuse
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Absolutely disgusting. I made 3 separate purchases through hmv under "Online purchase using a voucher code/Pure Rewards Member" Followed all conditions, I'm a seasoned cashback user and they denied all 3, despite having tracked. Got the usual rubbish as to why. TCB granted one themselves for my anguish which I'm grateful for. I can only assume that the "Online purchase using a voucher code/Pure Rewards Member" causes issues with tracking.
  jonburchells | 29 Sep 2012 Report Abuse
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Tracked once the order was shipped, no problems, worked out as just a little bit back on the price I payed, but worth it
  dc89 | 21 Sep 2012 Report Abuse
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have used them on numerous occasions to purchase cd's and gig tickets never been a problem free postage on cd etc well worth a visit with some great promotional events
  montie | 30 Jul 2012 Report Abuse
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dont like the fact that i have a hmv points card and get the lowest cashback offer
  carterollie | 12 Jul 2012 Report Abuse
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Tracked at 0 had to submit a missing cashback claim but got after this
  Matt11 | 07 Jun 2012 Report Abuse
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Very quick on delivery and good on cashback
  10267180311 | 30 May 2012 Report Abuse
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signed up to merchant 4 xmas, all fine. tracked quickly , but sat in pending for an age , payed out in the end tho .
  cheekymonkeh | 08 May 2012 Report Abuse
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Excellent service is offered with FREE delivery in most cases, and cashback to boot, it can't get any better than that can it??
  | 02 Apr 2012 Report Abuse
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Tracked quickly. Best price I could find plus cashback.
  georgechines | 15 Mar 2012 Report Abuse
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Products always arrive very quickly, and cashback always tracks very quickly. I decide between merchants based on their product price but if there is little difference between HMV and someone else, I will always use HMV because I know they are reliable.
  MusicalLottie | 08 Mar 2012 Report Abuse
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Cashback on HMV is poor. I have loads of £0 rows tracking, despite only a handful of purchases. The cashback takes ages to track and then changes to £0 after successfully tracking - and then you try to claim for missing cashback and it is declined as it's over 100 days ago. Don't purchase from HMV relying on cashback - you only get it around 60% of the time.
  muldered | 01 Mar 2012 Report Abuse
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HMV delivered.my goods quickly,and cash back was straight forward.
  Little_sherpa | 23 Feb 2012 Report Abuse
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good fast service
  bazzamazza | 23 Feb 2012 Report Abuse
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Good service and price.
  glendever | 08 Feb 2012 Report Abuse
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Very poor cashback. Ordered over 100 items over 3 months - yet to recieve ANY cashback! All transactions show as £0.00!!!
  deleted_dvds | 31 Jan 2012 Report Abuse
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very speedy delivery of goods purchased
  | 30 Jan 2012 Report Abuse
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Excellent items well packaged and promptly received!
  geoffrey1605 | 27 Jan 2012 Report Abuse
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