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Homebase Reviews

Reviews and experiences from TopCashback members who have shopped with Homebase. Log in to review
Homebase Reviews
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Excellent retailer****
  chewy6666 | 18 Dec 2009 Report Abuse
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Been waiting since march 2009 for a manual claim to materialize. Been total poo for me!
  trot | 17 Dec 2009 Report Abuse
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All very good pleased with service.
  | 14 Dec 2009 Report Abuse
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very quick service
  ponygirl11 | 11 Dec 2009 Report Abuse
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Members information on super deal in store
  SIMPLYRED | 09 Dec 2009 Report Abuse
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Quick to track on this occasion (although still waiting for a purchase in March to track). It takes a couple of days for a delivery date to be provided but overall happy with the service so far.
  osully | 08 Dec 2009 Report Abuse
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Quiick, efficient delivery. Goods ordered from Homebase, arrived in Argos packaging, which was unexpected. Merchandise was fine.
  | 08 Dec 2009 Report Abuse
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Major problems with deliveries. Cashback takes ages to become payable.
  Fernoohlalaa | 08 Dec 2009 Report Abuse
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quick cashback
  db65 | 03 Dec 2009 Report Abuse
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Quick tracking
  | 01 Dec 2009 Report Abuse
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Arrived late in the day and charge quite a lot for delivery.
  abrown | 13 Nov 2009 Report Abuse
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Tracking failed, but manual claim was subsequently processed without problem.
  Loz123 | 05 Nov 2009 Report Abuse
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Good Service -delivered on time and good value for money.
  Nick_Herts | 16 Oct 2009 Report Abuse
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very quick to track
  blakkat | 05 Oct 2009 Report Abuse
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good cash back experience
  leaway | 06 Sep 2009 Report Abuse
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very quick to track but NOTE: They only work on ex-vat prices so you will get less than expected!
  Incubus | 01 Sep 2009 Report Abuse
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homebase work on ex vat figures so you end up with less cash back than expected.
  palmers440 | 24 Aug 2009 Report Abuse
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Tracked very quickly - excellent service - delivered on time too!
  Rodders11 | 10 Aug 2009 Report Abuse
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Tracked O.K. Goods in tact & delivered in specified time, but was not via Homebase but Argos! Very confusing!
  Liz53 | 07 Aug 2009 Report Abuse
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Cashback appeared quickly, shame about the delivery, still waiting 100 days later. Customer Services don't seem to be working on the same system as the warehouse stocking system. Don't really have any information when you phone up to chase your order up, time after time.
  PennySaver | 03 Aug 2009 Report Abuse
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no problem with either cashback tracking or payment
  knotty | 20 Jul 2009 Report Abuse
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Fast cashback and excellent service
  Joey_H | 16 Jul 2009 Report Abuse
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Slow to respond. I ordered this item around a month ago adn received it a coupld of weeks ago. Cashback has registered but still not available for payment.
  rmallins | 14 Jul 2009 Report Abuse
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Ordered bedroom furniture on the 25th April 09, and still waiting for delivery 63 days later. Really disappointed now, at the point of ordering the items were delivery within 10 days, invoice then showed up to 35 days, this date came and passed. Spoke to customer services this morning, now they are saying they will contact us again on the 11th of July. Pathetic service. Talking to people at work who have had similiar experiences, Homebase are quickly getting themselves a pretty poor reputation.
  PennySaver | 27 Jun 2009 Report Abuse
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Waste of time ordered mid April still waiting end June dont touch with bargepole
  sydlys | 25 Jun 2009 Report Abuse
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