Get up to £60.00 of your purchase back when you shop with Homeprotect Home Insurance Join TopCashback Free
Get up to £60.00 of your purchase back
when you shop with Homeprotect Home Insurance

Homeprotect Home Insurance Reviews

Homeprotect have been specialist home insurance providers since 2002, aiming to help those who have underserved insurance needs. Their insurance policies are underwritten by AXA Insurance and cover all sorts of unusual properties, from unoccupied homes and listed buildings to those made of non-standard materials.

Homeprotect have won multiple awards, including the 2021 Finder.com award for Home Insurance Innovation and the 2019 Insurance Times Technology Innovation of the Year.

Customer reviews about Homeprotect show their strengths lie in helpful and professional customer service. The majority of their reviews on Trustpilot are rated Excellent* and many happy customers point to a straightforward process when signing up for or renewing a policy. Many of the Homeprotect reviews even mention customers happy to insure a second property due to their competitive prices and helpful service.

Take a look at Homeprotect reviews on our site too so you can get an idea of what you can expect if you’re thinking of signing up for a policy with Homeprotect.

*True at the time of writing.

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Homeprotect Home Insurance Reviews
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Received a quotation but the Customer Service left a lot to be desired
I didn't get as far as qualifying for any cash back, as when I telephoned the Customer Service for some clarity on a point, the ordeal I had with the agent completely put me off dealing with this company. Maybe the person was having a bad day.
  SYSouthEast | 16 Jul 2024 Report Abuse
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Didn't payout
Refused to pay out because the wind was blowing in the wrong direction, or there was a 'y' in the day, or some such rubbish. Will NOT use again.
  Eminent1 | 23 Nov 2023 Report Abuse
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No cashback paid - avoid.
Claimed TopCashback was not the referrer after months of 'pending' status.
  BennyC34 | 23 Nov 2023 Report Abuse
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It too a long time to be paid out to TCB, therefore not passed on to me for a long time. Otherwise a good amount for the purchase, so happy with that.
  Jill Boardman | 13 May 2022 Report Abuse
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Brilliant. Excellent coverage for a reasonable price and top notch cash back. Highly recommended
  Evaskitas | 15 Mar 2022 Report Abuse
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Declined for no reason! DO NOT USE.
  john122 | 11 Jan 2022 Report Abuse
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NO CASHBACK GIVEN, LOW COVER WHEN YOU READ THE SMALL PRINT.
  whitehartbaz | 08 Jan 2022 Report Abuse
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Great cashback paid very quickly
  ava13 | 24 Nov 2021 Report Abuse
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Save me loads on my landlord insurance - easy to get the quote - very happy with the service, cover and price.
  stopambergo | 18 Nov 2021 Report Abuse
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Had to make a missing claim to get the full payment
  ghedstrand | 08 Oct 2021 Report Abuse
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AVOID! NO CASHBACK GIVEN
  crazyshoes | 22 Jul 2021 Report Abuse
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Did not track at all and had to show an email sent by Home Protect which says that I am eligible for cashback as I have received the quotation via Topcashback. Finally received the cashback 9 months after pruchasing the house insurance.
  pelunaam | 05 Jun 2021 Report Abuse
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Did not pay out cashback after 'pending' for 6 months.
  borymchuk | 18 Mar 2021 Report Abuse
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Very quick response
  Linda Dearlove | 21 Feb 2021 Report Abuse
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Very slow payers
  JBloore | 01 Dec 2020 Report Abuse
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Despite living here for over 3 years online quote will not accept my postcode as valid. Doesnt bode well if they dont update their data bases I could foresee trouble if I made a claim.
  madka | 14 Oct 2020 Report Abuse
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Good package but terrible cashback payers - 13 months & still waiting
  timp | 28 Aug 2020 Report Abuse
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Quote came in at over £400 for the year for house and contents!! I did not proceed...
  englishpaul | 25 Jun 2020 Report Abuse
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After completing all the forms the final cost was terrifically expensive. Three times the amount of my renewal quote from previous insurer. nsive
  mealyn | 25 May 2020 Report Abuse
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I would highly recommend Home Protect. As a B&B owner I felt reassured that Home Protect were offering the best insurance tailored to my business needs.
  Dudders71 | 22 May 2020 Report Abuse
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Dont bother, no cash back therefore I'll go else where in future
  whitehartbaz | 27 Feb 2020 Report Abuse
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Never paid out despite numerous chasers
  bagley12 | 15 Feb 2020 Report Abuse
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You need to know your house rebuilding costs to get a quote. Who knows that?
  ronmanager | 14 Feb 2020 Report Abuse
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Disappointed to have claimed declined for no reason :{
  timp | 28 Dec 2019 Report Abuse
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had to lodge a complaint on payout. their website offered Landlord buildings for £40. they allocated £15 which is contents. now seems they've changed the payout structure. if its not honoured it will not be renewed. lesson learnt, if its too good to be true then it obviously is........
  Kirle5106 | 03 Sep 2019 Report Abuse
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