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Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Quick to track
  | 11 Mar 2010 Report Abuse
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Had problems twice with this site, neither have tracked and I've had to launch an enquiry, which I'm still waiting to hear from
  | 09 Mar 2010 Report Abuse
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As a budget traveller but not wanting to go too basic as I had my Mom with me, I wanted a good, reasonable and not off the beaten track hotel in London. Hotels UK provided just what I was looking for. Easy to book online, good value, accessible.
  AnnetteJones | 09 Mar 2010 Report Abuse
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Very poor service especially for an internet site- tracked 3 separate payments and then zeroed at the last minute when payment became due. Holiday Inn then cancelled all loyalty points due on the booking because it was discounted and I was charged by hotel and also additionally by this website. I then had to chase the hotel for the refund. Hotels .com have then not replied to any emails regarding this- strongly suggest do not use unless you are prepared for hassle!
  ukporric | 08 Mar 2010 Report Abuse
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very slow.......had to ring them to confirm my booking as had no correspondence. good price tho yet to find out what hotel is like, dont travel until easter, shall report back on my return :)
  angie387 | 08 Mar 2010 Report Abuse
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I got a great deal with hotel booking and the cashback tracked very quickly. All in all i'm very happy!
  gemso | 02 Mar 2010 Report Abuse
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Great deals
  Kosk | 02 Mar 2010 Report Abuse
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very fast tracking and a good %
  Jon_leese82 | 27 Feb 2010 Report Abuse
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very quick to track
  gdt9568 | 27 Feb 2010 Report Abuse
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Tracked quickly. Didn't pay very quickly, but did so without problem after a time.
  | 26 Feb 2010 Report Abuse
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tracked very quickly- next day. Just waiting for confirmation
  asyoureyes | 26 Feb 2010 Report Abuse
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Quick to track - fingers crossed
  crozeh | 26 Feb 2010 Report Abuse
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Even though I booked the hotel well before I intended to travel (you still only pay on the day at the hotel) the cashback tracked and was payable before I stayed at the hotel. Thing is, I could cancel the booking now without needing to pay and I've already got the money... I won't, but it seems wrong - but good.
  TinyTiger | 26 Feb 2010 Report Abuse
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Got my cashback
  hailaletterbox | 25 Feb 2010 Report Abuse
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Tracked almost immediately, lets see if it confirms and pays in due course.
  Princessallybee | 23 Feb 2010 Report Abuse
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Tracked without any problems.
  selena68 | 23 Feb 2010 Report Abuse
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No problem with cashback it tracked very quickly.
  cleolurcher | 23 Feb 2010 Report Abuse
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Easy to find hotel on website that I wanted to stay in and at a good price.
  Happyfeet | 20 Feb 2010 Report Abuse
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Used couple of times, tracked quickly and really good cashback!
  r0c0 | 18 Feb 2010 Report Abuse
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tracked quickly (within 24 hours)
  | 17 Feb 2010 Report Abuse
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Tracked straight away & is payable very quickly too. Have used this retailer several times for a whole variety of different bookings and they have been spot on every time. I trusted them enough to book my wedding venue hotel through them.
  mkcol | 15 Feb 2010 Report Abuse
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Out of all the hotel booking websites, I rate hotels.com the best by far, always fast to track and pay!
  Char67 | 12 Feb 2010 Report Abuse
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made my dble room in a spa hotel £27.00 for the night, bargain
  ginette | 11 Feb 2010 Report Abuse
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Tracked after 2 days
  vicenteboro | 11 Feb 2010 Report Abuse
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So simple to use - wish I had known about the site years ago.
  tooslownogo | 10 Feb 2010 Report Abuse
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