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when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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This is how a holiday booking site should work, plus you get free nights for your trouble.
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MRSCHIMP | 04 Feb 2018
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no problems with cashback over the years.
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Richnkadge | 04 Feb 2018
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Failed to track yet again. Always seems to be when there's a decent cashback amount.
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rodders2004 | 04 Feb 2018
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Process is really easy and updates regularly sent. Can’t ask for better.
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tobytyke | 04 Feb 2018
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Useless, didn't track then had to wait until the holiday but still didn't track so still waiting!!
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markrich5000 | 03 Feb 2018
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Simple, quick and very easy to get Topcashback and rewards
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Joanna0608 | 02 Feb 2018
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terrible merchnt. claims never track for the correct amount (doesnt seem to be an issue with their competitors). Always have to submit claims, which are often rejected.
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DovD | 01 Feb 2018
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fast paying and alway good rates
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Chris_Yates | 01 Feb 2018
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Not happy! I have several claims where the offer was greater than the amount paid! The difference being as much as 16% less than the offer in certain cases. (Various claims have been made and have been pending for more than 3 months in some cases.
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harryloots | 01 Feb 2018
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Percentage is based on value minus tax. Apart from that it works well
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DidierD123 | 01 Feb 2018
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good choice of hotels goood cashback rates
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kt6577 | 31 Jan 2018
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Easy to use, payment was prompt no problem
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mpwalker | 30 Jan 2018
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good overall experience
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TomGraham123 | 30 Jan 2018
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Great rewards programme love this site
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tinasme | 30 Jan 2018
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This is a brilliant top end business, always an easy deal and no issues with the cashback offers
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petesmith999 | 30 Jan 2018
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Great easy to use website and cashback too
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Kinderscout | 28 Jan 2018
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Does not always track at the amount they show and it has to be chased up.
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baliS2000 | 27 Jan 2018
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Booking hotels is fine but cashback rates quoted were simply untrue. I complained via Topcashback but to no avail. DO NOT EXPECT QUOTED CASHBACK RATES TO ACTUALLY EXIST
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sadcjp | 26 Jan 2018
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Am I unlucky or is everyone really getting paid out correctly? Every single cashback from Hotels.com has tracked incorrectly. So far there have been four cases. Each one has taken ages to resolve and there is no dispute on whether I booked without Hotels.com rewards as I have provided evidence in each case. Perhaps it is just me that it tracks wrongly on every single purchase.
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11353610041 | 25 Jan 2018
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