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Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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excellent service very fast and very pleased with the service
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Lynnjukes | 24 Jan 2018
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Awful when claiming refund on awful stay at hotel. Only provides a credit on next booking which has to be used within 12 months. Totally useless to me as I have no inclination to book another short stay to use my refund. A spend of £90.00 just to claim a small refund is a non starter.
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1020804218 | 22 Jan 2018
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Quick and easy to book hotel and cash back straight away.
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martirkz | 22 Jan 2018
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Very variable. Some transactions track perfectly, and some get declined for no obvious reason. All rather annoying and I shall probably stop using them because of this.
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hershon27 | 21 Jan 2018
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yes yes yes great site and pays quick
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mikeheery1974 | 20 Jan 2018
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Failed to pay out on one booking and very slow on another.
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philwhaley1 | 19 Jan 2018
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It was very easy to book and the advertised hotel was as descibed. We had a fantastic time.
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denisellanera | 19 Jan 2018
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No problems. Always pay out
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NevilleJohnson | 19 Jan 2018
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Cashback not tracked and first chase produced error code
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RalphinLeeds | 19 Jan 2018
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Slow payer. Bought on 26 July, eventually paid out on 18 January.
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pitstopsteve | 18 Jan 2018
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not the fastest payer but they always pay :)
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hilary1996 | 18 Jan 2018
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This retailer does not pay cashback properly. I had hotel bookings with 20% cashback but they paid only 7%. I did file a wrong cashback claim but still nothing happened and it has already been 5months. Awful retailer. Please avoid at all cost even if their cashback rates are so high.
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mmaspy23 | 18 Jan 2018
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Quick to pay once my stay had been completed
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lorraibenn | 18 Jan 2018
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good service, keep up the good work
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sop1020 | 18 Jan 2018
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Cashback rates with Rewards have been SLASHED! Really disappointing!!!!
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livingstonalive | 17 Jan 2018
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Really easy to claim cashback and to get a decent amount per booking; doesn't take long to clear
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hannahaldous | 17 Jan 2018
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Always the first port of call when booking hotels
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nomis1968 | 16 Jan 2018
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quick, reliable and always pays
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amardeepgill6 | 15 Jan 2018
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Very quick and easy to find
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Vinay_Kanani | 13 Jan 2018
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