Get up to 10% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Smooth booking experience, however when making changes these seem to get confusing for the hotel.
  lauriemckay | 21 Jun 2016 Report Abuse
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good good good
  FBell | 20 Jun 2016 Report Abuse
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Slow payout
  jeff_moss | 20 Jun 2016 Report Abuse
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Good, efficient service - highly recommended, especially with the cashback
  ccchan | 20 Jun 2016 Report Abuse
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Poor....booked a hotel via hotels.com and paid for it and still they declined cash back.if I could give no stars I would
  877jo | 19 Jun 2016 Report Abuse
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I love this website, not only do they provide cash back on the hotels I book but offer rewards too!
  SarahVMC | 16 Jun 2016 Report Abuse
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good service to use
  Spacemam33 | 16 Jun 2016 Report Abuse
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Vert reliable and predicatable not one issue over many many bookings
  roywoodfine | 14 Jun 2016 Report Abuse
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Good rate of cashback although took a while to come through. Great hotel price.
  Ice962 | 14 Jun 2016 Report Abuse
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Quick and easy. Good cash back rates too!
  chrispmorris247 | 14 Jun 2016 Report Abuse
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Topcashback experience very positive. Hotels.com always rewards with stated cashback.
  margselaine | 13 Jun 2016 Report Abuse
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superb, easy, straight forward and quick to do !!
  Roy_Cronin | 12 Jun 2016 Report Abuse
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Cashback took quite a long time after our hotel stay before it was paid but it arrived with no problems - either with the booking or with getting the cashback.
  Dianne14 | 11 Jun 2016 Report Abuse
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Cashback took quite a long time after our hotel stay before it was paid but it arrived with no problems - either with the booking or with getting the cutback.
  Dianne14 | 11 Jun 2016 Report Abuse
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Seems unreasonably slow to pay given they've had their money at the point of sale
  Hoggo | 09 Jun 2016 Report Abuse
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Made several bookings for a trip to California all paid successfully
  pjt63 | 09 Jun 2016 Report Abuse
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Got my cashback a few days after my stay at my hotel. Brilliant
  biioniic | 07 Jun 2016 Report Abuse
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Was unclear how to claim for a mobile purchase.
  andy2112 | 06 Jun 2016 Report Abuse
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Too many incidents of missing cash back claims: have had to lodge a number of claims against this merchant the last of which has just been declined. I have another outstanding from last year. I always make sure to go back to the TCB website before completing a transaction and am really disappointed with the problems that keep arising.
  thatchick | 06 Jun 2016 Report Abuse
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the payout took over two months post return from holiday to credit my account
  Gemmasefton | 06 Jun 2016 Report Abuse
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Getting a payout is hit & miss. Half of my claims are declined despite being genuine.
  pip268 | 06 Jun 2016 Report Abuse
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Excellent merchant to deal with both in the cashback and non-cashback sense! Will continue with them in future
  tomellinson86 | 06 Jun 2016 Report Abuse
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This is now the second time in 2 years that Hotels.com won't pay my cashback. The first time i had to chase for a year before they finally rejected the claim without justification. The second time I've now been chasing for over a year, and they still haven't paid up... It seems they only pay me cashback on my cheaper bookings, but never pay up when i make expensive bookings! Scoundrels!
  | 06 Jun 2016 Report Abuse
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Quick payment after my stay
  andywright182 | 04 Jun 2016 Report Abuse
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Really good, with a choice of cashback and free nights or higher cashback rates!
  Flyer56 | 03 Jun 2016 Report Abuse
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