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Get up to 10% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Good steady cashback. Always pay. But too long a wait for payment. Higher rate for mobile bookings is disappointing.
  davidwoodison | 11 Nov 2015 Report Abuse
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No complaints
  SUPERGINGE | 10 Nov 2015 Report Abuse
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Received cash ask quickly
  Rachelbrame | 08 Nov 2015 Report Abuse
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Cashback did not track, so submitted claim straight away, which was declined. Given reason "Invalid order number" even though the order number stated is the one that still shows in my history when I log into hotels.com account! Queried this with hotels.com but they still refused to pay. It took a year and a half for them to look into it and again declined cashback. Disappointed.
  emilyjaneho | 08 Nov 2015 Report Abuse
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Great, I always use HOTELS.COM as you get all information to hand which really helps with planning and view history.
  BLYTHED | 07 Nov 2015 Report Abuse
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Great website and I love the loyalty rewards.
  kite63 | 07 Nov 2015 Report Abuse
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It is easy and quick to get cash back from Hotels.com
  caobuk18 | 06 Nov 2015 Report Abuse
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Took more than 8 months to get paid. Had to make 2 manual claims.
  Bedanta | 05 Nov 2015 Report Abuse
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Took more than 8 months to get paid. Had to make 2 manual claims.
  Bedanta | 05 Nov 2015 Report Abuse
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quick paying excellent
  deanbeeley | 04 Nov 2015 Report Abuse
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Don't always pay out. Very poor in fact. Booked hotel for £1200 have so far refused to pay me cashback. Hotel was booked in April with a 10.5% cashback
  phil_collingwood | 03 Nov 2015 Report Abuse
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just excellent - why wouldn't anyone use TCB & Hotels.com ?
  ronreid2 | 03 Nov 2015 Report Abuse
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Still 2 outstanding cashback, all 4 bookings made at the same time. Only 2 took payment on that day!
  samoran | 03 Nov 2015 Report Abuse
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Very easy, tracked no problem, very generous percentage given as well. Highly recommended
  superpriest32 | 03 Nov 2015 Report Abuse
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Sometimes decline cashback
  Robddavies | 31 Oct 2015 Report Abuse
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Reliable , quick payer and great prices.
  gyppo777 | 30 Oct 2015 Report Abuse
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Love the Hotel Reward Scheme, competitive price as well!
  james007ago | 30 Oct 2015 Report Abuse
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Quite poor, i have monies outstanding from 2014, please advise why?
  nigellea | 30 Oct 2015 Report Abuse
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Used twice declined both times, would not use again
  Morris_ | 28 Oct 2015 Report Abuse
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Have had some stays tracked, others not so hit and miss but worth giving it a go
  louisamcnair | 28 Oct 2015 Report Abuse
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Great service which is one of the many reasons Hotels.com is my go to site to book accommodation.
  benmace | 28 Oct 2015 Report Abuse
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I didn't get my cashback for a few bookings.
  omni25328 | 28 Oct 2015 Report Abuse
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Great to receive the cash back, always accurate
  Veeva73 | 27 Oct 2015 Report Abuse
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Fully tracked, paid within 3 weeks
  ckufieta | 27 Oct 2015 Report Abuse
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Great service and flexibility
  marc_gardner78 | 26 Oct 2015 Report Abuse
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