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Get up to 10% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Takes a long time to receive cash back
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8572ccl | 14 Oct 2015
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best hotel site great choice
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481881441 | 14 Oct 2015
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I have used hotels.com through tcb dozens of times and it has always been excellent, but last two times haven't tracked and about to try a third... Fingers crossed!
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r0ckst4r | 14 Oct 2015
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Hotels.com are a great website to use and would use them on a regular basis.
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daniel1984 | 14 Oct 2015
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Very difficult to get cashback from this merchant even though eligible!
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hatchj | 13 Oct 2015
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Didnt track, initially claim lodged was declined then they realised i had proof! Stay away!!
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Seery03 | 13 Oct 2015
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Good, but incredibly poor when used through mobile app. Never received anything from a mobile purchase
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headleysolutions | 13 Oct 2015
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excellent takes about 2 months to get the payment into your account but very reliable...full marks
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hancockhuman | 12 Oct 2015
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Tracked no problem and paid out just two weeks after my stay. I have a dream that all cashback were this easy...
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biggeral88 | 12 Oct 2015
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Long wait and had to lodge a claim, but cashback amount was quite good and finally paid after 8 months.
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MaxJarrold | 12 Oct 2015
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very good merchant
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magdalenakonieczka | 11 Oct 2015
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Very poor experience. I have just received cashback now for a transaction that was booked in June 2014 and used in November 2014. The claim didn't track, they then declinced it based on an invaild order number which was clearly rubbish since I had the order number on an email they sent me! The only reason it got paid out was because of the hard work of the Top Cashback team and my refusal to accept their reason for declining my claim. They do pay a generous level of cashback but boy, do you have to jump through hoops to actually get your money! Needless to say I won't be using them again in a hurry.
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robg64 | 11 Oct 2015
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rarely tracks and little or no help from TCB regarding this retailer, better use other cashback sites when it comes to Hotels.com since they changed name
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bartman123 | 11 Oct 2015
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Super fast payout!!! You also get a free night for every 10 nights you are booking and cashback! Highly recommend!
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jaloha | 11 Oct 2015
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horrible: Long waiting and got various reasons, like invalid order no, booking canceled and so on, to reject my claim which are real transactions recorded. Unbelievably troublesome experience!
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ChunhuiLi | 11 Oct 2015
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Generous payout but unreliable tracking
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chris0241 | 09 Oct 2015
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Generous payout but unreliable tracking
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chris0241 | 09 Oct 2015
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Generous payout but unreliable tracking
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chris0241 | 09 Oct 2015
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Generous payout but unreliable tracking
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chris0241 | 09 Oct 2015
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Generous payout but unreliable tracking
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chris0241 | 09 Oct 2015
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never had a problem, always received cashback
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ELAINERITCHIE45 | 08 Oct 2015
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Never had a problem with cash back even when it's untracked
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Kelvin75 | 08 Oct 2015
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Cash back not logged so customer care had to act on my behalf which took 8 months to claim
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Nicky2102 | 08 Oct 2015
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Really really frustrating t have to appeal every time I book a hotel.
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ash67 | 08 Oct 2015
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