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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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very slow to pay,, a lot of time looks like £0000 value
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mrbutter | 13 Nov 2018
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Waste of time; never tracks at anything but 0; and then 0 becomes payable. Raising claims never works - I guess it's just buying time so that the buyer forgets about wonderful increased cashback offers. I'll be trying other cashback / points sites for IHG transactions from now on - hopefully will find more reliable one for me
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nsemkina | 10 Nov 2018
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A bit hit and miss whether they will pay or not
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Hullbiker | 03 Nov 2018
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The hotels can be good but the cashback is appalling!
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robellett | 28 Oct 2018
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I stay with IHG regularly. Only approx. 60% of all transactions track correctly with many being confirmed and payable at zero even though the stay was made. Not easy to chase up as all involved make it so complicated
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Laceyd | 21 Oct 2018
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Often tracked as 0 and I have to file claims for it, a bit tired of how lousy the service is.
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wrenwin | 02 Oct 2018
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Tracked some weeks later paid as expected.
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Eadesy | 24 Sep 2018
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Enjoy staying at all IHG hotels, whether for business or pleasure, great locations and price, hotels well maintained and staff courteous and helpful, and with the added benefit of the extra we get from TopCashBack this always helps
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divey_dave | 21 Sep 2018
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Cashback tracks quickly but has 0 value. Queried this as cashback declined, but refused and correct cashback not reinstated. This has happened on multiple occasions.
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hjy321 | 19 Sep 2018
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Cashback tracked but zero amount. After 11 months the missing cashback claim has finally been responded to by saying TCB was not the last referral source. Absolute nonsense as I know that I only went through TCB, and a convenient way for them to avoid paying out £44
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steph_86jd | 17 Sep 2018
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The Cashback paid is £0.00 that makes very little sense - 0/10 for review
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stevebo | 08 Sep 2018
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Simple website, easy to follow.
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Loxicom | 02 Sep 2018
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NOT RECOMMENDED - Up to now I am unimpressed with my overall cashback experience. In April I signed up to Topcashback to book accommodation with IHG Crowne plaza hotel in London with the understanding of receiving a set offer of 12% cashback as an introductory offer. I spent £693 which would make an £83 payable claim. On my dashboard originally showed £60 but now it is showing £28. Won’t let me dispute claim on account. I will not be recommending this to anyone anytime soon. It seems to be a flop up to now. I will suggest people not to bother – maybe worth trying another site instead. Will keep you updated…..
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B Williamson | 22 Aug 2018
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Almost every click requires a claim as the £0 that tracks is never updated. Following the claim some are paid and some aren't, the IT needs fixing on this one.
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strickers | 20 Aug 2018
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Doesn't seem very good as two have been declined! One wasn't, so doesn't make sense!
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KimCambss | 11 Aug 2018
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5 star reviews get shown, dont bother using tcb for any ihg stays, mine never track and when you claim they refuse the claim, all for genuine stays. My advice dont bother, use another cashback site where stays track and payout without issues. so far this year iv booked via tcb for 5 stays, had to claim for all 5, so far 2 declined after 5 months with 3 more claims pending but no doubt willbe declined, total cashback should of been 200 plus quid. USELESS
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cornishsimon | 10 Jul 2018
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Make any IHG group booking via Expedia if you want to actually get any cash back! Look at all the negative feedback, they do anything to avoid paying out any casdhback.Why 5 stars? cos 5 star reviews are automatically shown
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tony_collinge | 02 Jul 2018
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Stayed at Hol Inn Express Newport. Amazing staff and very clean. Cashback received the week after my stay! Fantastic :)
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qols1 | 28 Jun 2018
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it is really easy to get cashback with this hotel group
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purplecruising | 21 Jun 2018
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Great retailer cashback received quickly would highly recommend
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Michandcody | 18 Jun 2018
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Seems to always pay out for me but don't like the way it tracks and confirms to paid at £0 and then should update after your stay. It's almost like they hope you'll forget.
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Alicar | 16 Jun 2018
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I booked through IHG at bordouex Intercontinantal they didn’t pay out anything to me
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alnujaifi | 16 Jun 2018
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