Get up to £80.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £80.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

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Jet2holidays.com Reviews
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Declined cashback as a new customer
Booked and paid for a holiday in October 2023, I paid in full online at the day of booking yet and went on the holiday which was about 2 weeks after booking. Cashback was declined for no reason, its now 30th July and I have only been offered £5 instead of the uplifted amount I should have received for purchasing through. TCB Team are chasing them but it is taking such a long time for jet2 to reply with another blocker. I have now had to dig out an find my original booking email to confirm it was booked and paid for online not breaching any terms
  stac90osian | 30 Jun 2024 Report Abuse
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Cashback declined
Booked and paid for holiday over £5k through topcashback - tracked fine at lower rate than updated to £45 after a couple of weeks. Holiday taken over a month ago and now cashback has been declined no explanation. Would not recommend for cashback.
  kristina10 | 28 Jun 2024 Report Abuse
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No problem
A fiver is a fiver.
  Benghazic | 20 Jun 2024 Report Abuse
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slow payout
slow ;payout but excellent holiday provider
  donkeys1 | 18 Jun 2024 Report Abuse
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Cashback Declined
I booked through Top Cashback, followed all the terms and conditions, my cashback didn’t track so I raised a ticket and then after months of waiting was told I wasn’t getting my cashback because they claimed I’d gone through another marketing scheme even though I’d gone straight to their site from Top Cashback.
  Craig_Hall | 17 Jun 2024 Report Abuse
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Declined
New customer, declined the £45 stated in the offer.
  Mrorange34 | 31 May 2024 Report Abuse
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CashBack declined on past 2 holidays booked
Not sure why CashBack was declined by this retailer on two separate holidays booked but not happy with the outcome obviously. No reason given either.
  2600498050 | 01 May 2024 Report Abuse
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no cashback recieved despite carefully following rules.
As described.
  Buzby22 | 29 Apr 2024 Report Abuse
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Cashback declined
Cashback for this has been pending since i booked and has recently been declined however the balance isnt due for another month and holiday itself not due until the month after that. Cant log a cashback declined payment as it states it was more than 90 days ago. Be careful with this one £45 cashback sounds great.....IF YOU GET IT!
  Lowers17 | 13 Apr 2024 Report Abuse
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Long winded - but got there in the end
I had to contact customer services who kindly sorted it for me. ??
  SuperAnn | 05 Apr 2024 Report Abuse
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Never Works
Booked Through Jet2 a few items hoping to get cashback and each time it has been declined, not great in my experience
  richhorne | 02 Apr 2024 Report Abuse
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Doesn't always work
I travel with Jet2 half a dozen times a year. Good company but cashback is sometimes declined.
  Benghazic | 17 Mar 2024 Report Abuse
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Declined
Cashback for 2 holidays declined with no reason or explanation, seems Jet2 are just declining most cashback claims recently
  lesleylalala | 10 Mar 2024 Report Abuse
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Never pays cashback
Spent more than 1000 GBP with them and booked Spain holiday last year using the cashback link/ wesbite. Cashback of 40 GBP for new customer was there. Despite a long chase process, declined every time! What a shame, never trust them for any cashback. Not using them again for sure!
  uditiitd1 | 04 Mar 2024 Report Abuse
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Wont use again
Booked holiday through top cashback and didnt track. When i raised a complaint was told it wouldnt show until holiday was over. Now being told its been declined and nothing more they can do about it because jet2 say it wasn't booked through topashback which it was.
  Kennyduff1976 | 01 Mar 2024 Report Abuse
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not again
last 3 holidays cashback declined
  davidgreen1 | 01 Mar 2024 Report Abuse
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Cashback declined???
It was pending for 5 months then for unknown reason declined, seems rather nasty to me?
  malcpryce | 28 Feb 2024 Report Abuse
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Declined!
Don’t understand why booking and paying in full through Topcashback and Jet2 have just declined my £5 cash back. I know it’s just a £5 but feeling very aggrieved.
  Frgsn | 30 Jan 2024 Report Abuse
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£45 cashback declined
£45 cashback declined after I followed all instructions. Very disappointed.
  gregbourne | 26 Jan 2024 Report Abuse
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Declined!
Followed as per normal, declined saying wasn’t last channel when clearly was!
  mackum40 | 25 Jan 2024 Report Abuse
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DECLINED
It tracked ok but 8 months after they declined the cashback no reason given. I followed all terms and conditions but still nothing. Disgusting.
  mia2003 | 21 Jan 2024 Report Abuse
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Declined cashback no reason
This retailer declined cashback for no reason. Spent £3700 with them. Bought the holiday in one session on PC. All cookies enabled!
  willettd | 12 Jan 2024 Report Abuse
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Declined
Cashback declined as "not last channel to sale" even though TCB was activated at time of purchase. No redress to appeal.
  LifeasJulie | 19 Dec 2023 Report Abuse
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Delayed payout
Booked in June for holiday in September. Still waiting for cashback. I’ve just read that cashback is often paid before the holiday is taken. That’s not my experience.
  Gthomas2009 | 01 Dec 2023 Report Abuse
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Declined payment for a genuine transaction
Another dishonest merchant
  Gazzaaaa | 23 Nov 2023 Report Abuse
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