Get up to £80.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £80.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

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Jet2holidays.com Reviews
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Cash back declined
Book holiday as a new customer and cash back declined no idea why was pending whilst away but looked agen when returned home to see it had been declined no explanation whatsoever terrible
  jonesy7775 | 26 Aug 2023 Report Abuse
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Fast cashback
Fast cashback payout from Jet2- look out Tui - Jet2 are biting your bottom
  kim62jones | 21 Aug 2023 Report Abuse
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Did not pay cashback
Although it is a good holiday company with great customer service it has a habit of declining cashback. Tried 3 times and never got paid (last one said I did not go via TCB) . I definitely would book holidays with them but purely on price and availability, getting cashback is a bonus and will not influence my decisions. Some may be lucky with them, I have not
  ronigarcia | 02 Aug 2023 Report Abuse
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Great Holiday but Cashback Declined
First time customer with Jet2 holidays. Booked a package holiday to Turkey for £1500. £45 tracked fine then 2 weeks after I get back, claim declined with no reason. Be aware!
  Nobbywhu | 28 Jul 2023 Report Abuse
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Hit and miss on casback 1 star casback experience this time.
Spent £1,056.00 on a package holiday, hotel, flights, transfers went really well but the £5 cash back was declined. I have received £25 cash back on a £4000+ holiday in the past. Oh well, I guess the £5 is more important to them than 100% happy customers.
  wilbur901 | 18 Jul 2023 Report Abuse
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Great holiday but cashback refused!
Was £45 pending for weeks then all of a sudden was refused and I'm not sure why. Feeling disappointed.
  Member689793384349 | 03 Jul 2023 Report Abuse
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Never pays out
I’ve done Jet2 via topcashback twice now, and despite it tracking they never pay out. I get declined weeks after the holiday. No reason why.
  mrwilliamson | 30 Jun 2023 Report Abuse
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Hold my hand anytime - Excellent service!
Used this holiay company many times and wouldn't go anywhere alse. Great service and great prices too - thank you
  Craneydoll | 29 Jun 2023 Report Abuse
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holiday
easy to use click offer and wait for cash back no hassle highly recomended
  RAYMONDO54 | 31 May 2023 Report Abuse
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A confused company
Declined for higher rate of cashback as I'd flown with them previously but never booked in my name - I wouldn't consider myself a 'new' customer on this basis but they do. £5 CB for a £2k holiday is not an incentive I'll fall into the trap of chasing again via Jet2 or TopCashback
  Martypalin | 09 May 2023 Report Abuse
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Barcelona
Booked a few days away for my 50th & took in the atmosphere from a bit of a game of footy which happened to coincide with my day?? All details were easy to deal with,hotel check in was spot on,nothing was out of regulation for me. Travelled with before & will do again ????
  carlingdave | 24 Mar 2023 Report Abuse
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Great to get a little something back…even if just £5
Great to get a little something back…even if just £5. Good to deal with a reputable company
  rsinclair | 24 Mar 2023 Report Abuse
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excellent.easy and payable on time.thank you.will be back
excellent,easy.payable on time.will be back.
  watson42 | 23 Mar 2023 Report Abuse
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Cheers
Thanks for the cash back
  Benghazic | 20 Mar 2023 Report Abuse
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Peace of mind at a good price
I booked a ATOL protected package deal with Jet2 including flight, transfer and hotel stay at Ibiza with a sea-facing room upgrade for a good price. I did not select the food and drink options as I planned to experiment at various local bars and restaurants instead to experience variety (even though this is sometimes more expensive than an all inclusive). I received my cash back approx. 3 months after my stay. No issues with the tracking, stay etc at all. Everything was as advertised. You get great deals and peace of mind - Will definitely recommend and use Jet2 and Top Cash Back again!
  Dee_El | 21 Feb 2023 Report Abuse
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I have had to chase this company as they didn't acknowlege my purchase,
I have had to claim missing cashback with this company, My holiday was in October 2022 and as yet i still can not get the money owed,. Although it is showing as pending.
  Brendasuter | 14 Feb 2023 Report Abuse
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Just go through TCB first and direct to Jet2
  SwindonMan | 07 Feb 2023 Report Abuse
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Jet2.com on TCB tracked, then was declined, had booked holiday expecting cashback. But jet2 refused cashback and no explanation.
  uri31202 | 03 Feb 2023 Report Abuse
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Slow. Had to raise a missing payment claim
  Cherylstansbury | 04 Jan 2023 Report Abuse
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Great holiday company with great customer service
  PetworthHouse | 28 Dec 2022 Report Abuse
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Declined cashback due to use of advertised discount code
  aligutt | 23 Nov 2022 Report Abuse
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very slow paying
  mycashnotyour | 04 Nov 2022 Report Abuse
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Paid out less than two months after holiday.
  Jillybaby | 02 Nov 2022 Report Abuse
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Because holidays are booked usually a long time in advance, 90 days have elapsed already. So no available route for the Cashback to be claimed when Jet2 decline it.
  robbsafc | 30 Oct 2022 Report Abuse
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8 months later still waiting for cashback. It was supposed to be paid within 4 months! Don't recommend :-(
  Haysfam | 27 Oct 2022 Report Abuse
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