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Lego.com Reviews

Reviews and experiences from TopCashback members who have shopped with Lego.com. Log in to review

Lego.com Reviews
	Rarely tracks Have to constantly submit missing claims - very frustrating!
	fpannullo7 \| 15 Apr 2025 Report Abuse
	great products LEgo website is easy to get around. You can access all previous lego set manuals too.
	Pcpaw \| 01 Apr 2025 Report Abuse
	Ace - thank you 20% cashback limited offer around Black Friday was paid out. I bought £400 set and got 20% back so this was amazing and honoured! :)
	Eddie156 \| 28 Mar 2025 Report Abuse
	Need to check VERY CAREFULLY that the level is correct! This initially tracked at the wrong (lower) rate and we had to raise it as an issue. It was resolved, but lesson learned: check the level very carefully and raise an issue quickly if it's not correct. It could also make clear that the relevant amount is exclusive of VAT - if you think about it, of COURSE it is, but it's not exactly shouted from the rooftops...
	adrian68 \| 24 Feb 2025 Report Abuse
	Fantastic This is one of my best cash back site all my Lego purchases go via TopCashback and the fantastic cash back rate
	DocPaulHowe \| 29 Dec 2024 Report Abuse
	Fantastic This is one of my best cash back site all my Lego purchases go via TopCashback and the fantastic cash back rate
	DocPaulHowe \| 29 Dec 2024 Report Abuse
	Nightmare Not only can they not post out in a reasonable time but they tgen ness around with giving you cashback
	sophiesophie \| 17 Nov 2024 Report Abuse
	Always tracks and pays out Not sure why there are so many bad reviews, always works for me.
	landingpage \| 15 Oct 2024 Report Abuse
	Seems to pay out every time Surprised how many reviews are poor, I've had consistent payouts at the correct rates 15+ purchases, a couple have tracked at the wrong rates, both to later payout correctly when submitting a claim, and only one was declined, but then did later payout fully with a claim. Takes a while, but overall very impressed.
	ThomasG101 \| 01 Aug 2024 Report Abuse
	Cashback Good experience over multiple buys. Tracks and pays well
	Matt180180 \| 25 Mar 2024 Report Abuse
	Didn't track, not eligible for cashback without a reason missed tracking multiple times, raised ticket, but saying the purchases were not eligible for cashback
	kiutouk \| 20 Feb 2024 Report Abuse
	Improved Tracking and payouts appear to be happening without the need to chase and quibble the amounts. Vastly improved from a couple of years ago.
	SueSpridgeon \| 16 Feb 2024 Report Abuse
	Cashback refused I've never got cashback from Lego to work, always the excuse that the tracking cookie isn't complete or something. Very annoying as I spend a lot of £££ on their website (maybe that's the reason).
	heathen666 \| 07 Feb 2024 Report Abuse
	Cashback refused I've never got cashback from Lego to work, always the excuse that the tracking cookie isn't complete or something. Very annoying as I spend a lot of £££ on their website (maybe that's the reason).
	heathen666 \| 07 Feb 2024 Report Abuse
	Good cashback experience Paid cashback within a reasonable timeframe and at a good rate.
	KZ1 \| 14 Jan 2024 Report Abuse
	Rubbish I had 3 cashback pay-outs declined for no reason, and Top cashback were good enough to reimburse me 2 of the payments i have been waiting over 3 months for approval on the last one that tracked
	binksy45 \| 08 Jan 2024 Report Abuse
	It is great! To have cash back in Lego. It is great! To have cash back in Lego.
	YUENRICE \| 01 Jan 2024 Report Abuse
	Ex-VAT Cashback amount only seems to be on the Ex-VAT price.
	votemike \| 24 Nov 2023 Report Abuse
	Cashback Happy with cashback and product
	Wupwup32 \| 20 Oct 2023 Report Abuse
	Cashback declined for no reason Made a large (£250+) purchase directly through the Lego store without the use of any discount codes, and the merchant simply refused to pay cashback without giving any justification. Very disappointing from a company that prides itself on customer service.
	Goldmoon \| 17 Aug 2023 Report Abuse
	Cashback unreliable No issue with products but cashback didn't track then was rejected for feeble reason that wasn't true.
	Sharon8 \| 01 Jul 2023 Report Abuse
	Don't expect cashback from these scammers Yet again, my Lego order didn't track. When claim submitted Lego say I used a voucher or didn't go through TCB as the last referrer. I spent over £200 expecting £17 cashback, but Lego will use any excuse not to pay. Don't think I'll buy anything else thru Lego, I'll get it from Argos instead, they actually pay out!
	Titch3030 \| 28 Jun 2023 Report Abuse
	Didn't track and then declined as non commissionable Transaction didn't track so claim started which after months came back as non commissionale but NO voucher was used and all was full price. Can only assume it was something to do with free gifts on spend or something they make up. Won't be buying from Lego again though as its far cheaper elsewhere anyway.
	dwhite1973 \| 20 Jun 2023 Report Abuse
	Never had a Lego order track on TopCashBack I've placed multiple orders and never had an order track, not a single penny paid. Yet all other retailers I've used via TCB have worked fine. Always have a completely new browser session, no old cookies, no ad/cookie blockers, privacy protection settings at their lowest, everything that I do for other retailers that work fine, but with Lego it's simply not resulting in any transactions tracking. Because of that, it's 1 star. Lego as a product though 5 star.
	simuk \| 17 Jun 2023 Report Abuse
	excellent quality A always lego has excellent quality product and a nice cash back reward
	Daysie \| 15 May 2023 Report Abuse

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