Get up to £45.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £45.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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I've previously bought from this supplier and not had a problem but when it came to my latest purchase, an Iphone SE on a 24 month contract with O2, they declined my £40 cashback. I put a missing cashback claim in & got a sorry but nothing for you. Very disappointed. I would be wary using Mobiles.co.uk & I wont be purchasing from them again.
  Sandrahornby | 10 Mar 2017 Report Abuse
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AVOID ABSOLUTE SCAM. Did everything by the book, locked into 2 year contract, after many messages declined £40 cashback reason being "Cashback not paid on products purchases”. So a two year O2 contract £250 upfront payment is considered a purchase to enable them to decline the cashback ! I have been fobbed off being told it a while for a response despite querying the status of cashback within my right to cancel window, but as soon as your first monthly payment is taken the claim is denied.
  S_J_Prime | 09 Mar 2017 Report Abuse
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Don't bother trying to get Cashback from mobiles.co.uk as they lie to avoid paying out. I signed up for a contract with O2 via this site and was supposed to get £40 cashback, they're response is that they "Don't pay cashback on product purchases" - quite pathetic. Good to know as just about to get my wife a new phone, you know its not coming from these people.
  belgarion_v | 09 Mar 2017 Report Abuse
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Very poor, avoid! Usual excuse "used a different referal site" I can assure you I did not!
  Gwills18 | 08 Mar 2017 Report Abuse
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No Cashback as Mobiles incorrectly claimed Topcashback was not the "last referral to the merchant’s site and this transaction."
  Josonic | 08 Mar 2017 Report Abuse
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Cashback never tracked. Asked Topcashback to chase it, but have heard nothing since. Don't hold out much hope of ever getting this :(
  MadameDefarge | 22 Feb 2017 Report Abuse
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Renewed o2 contract, waited two months for promised cashback but it was declined for no reason at all! Waste of time - avoid!
  thaskalos | 21 Feb 2017 Report Abuse
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PATHETIC !! Declined a 100% legitimate transaction for Vodafone Iphone 7 pay monthly deal. The deal itself was very good, and phone did arrive next day. Good retailer, BUT DO NOT TRUST FOR CASHBACK.
  stardust33 | 18 Feb 2017 Report Abuse
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A bit slow 30/09/16 to February 2017
  russ11 | 13 Feb 2017 Report Abuse
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Excellent retailer and appropriate payout time
  MelanieDuncan | 12 Feb 2017 Report Abuse
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Would not recommend this company
  tresbien | 10 Feb 2017 Report Abuse
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Took a while but worth the wait
  TLennon369 | 09 Feb 2017 Report Abuse
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Mobiles.co.uk, exceptional
  Tony01 | 09 Feb 2017 Report Abuse
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Refused my legitimate cashback claim. Had problems with them in the old days when you sent them bills and the refused to pay making poor excuses that the didn't recieve recorded deliveries they had signed.
  Jimmy_P | 06 Feb 2017 Report Abuse
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took a two year contract have made payments and have had my cashback declined for no reason feel conned
  pastizzi | 27 Jan 2017 Report Abuse
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all good, thanks!
  toshotashev | 08 Nov 2016 Report Abuse
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considering there was no cashback - pretty disappointing really.
  eiriancoleman | 08 Nov 2016 Report Abuse
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Declined, no idea why
  polarbear | 07 Nov 2016 Report Abuse
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Excellent. Credity given immediately and paid on time.
  mlamagna | 19 Oct 2016 Report Abuse
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Also quick delivery
  JonesGordon | 03 Oct 2016 Report Abuse
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Wow so easy to earn cash back and very fast payout
  murphywa | 24 Jul 2016 Report Abuse
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super fast payout
  kevinjones97 | 18 Jul 2016 Report Abuse
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Excellent service from start to finish.
  pauldundee | 14 Jul 2016 Report Abuse
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Chislers..... declined cashback. Deal actually was too good to be true!
  wadeyone | 11 Jul 2016 Report Abuse
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ok pay up thanks
  pav100 | 08 Jul 2016 Report Abuse
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