Get up to £45.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £45.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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stupidly easy
  widget66 | 04 Aug 2017 Report Abuse
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fast cashback.
  fezhan | 26 Jul 2017 Report Abuse
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Buying a phone via Topcashback costs significantly more than going direct to mobiles.co.uk! I wanted to buy an iPhone upgrade but discovered that the prices were all £110 more expensive going via Topcashback. The cashback offered was only £35 so it works out £75 more expensive than going directly to the merchant. Very dishonest behaviour. Avoid!
  NottsGirl2008 | 02 Jul 2017 Report Abuse
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Tracked correctly, fast payment, happy days
  Fjsimmons | 30 Jun 2017 Report Abuse
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declined cash back, shysters
  ben_s208 | 30 Jun 2017 Report Abuse
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Cashback refused as “Commission not paid on products purchased”. No exclusions were given on the TCB page when I clicked through.
  tigertanaka | 25 Jun 2017 Report Abuse
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I didn't receive my cashback from this merchant, even though I followed all the rules. Topcashback tried to chase it for me but mobiles.co.uk refused to hand over the sum owed, and would not provide any details on why. They said that if this particular merchant declines a claim they will stand by this decision and refuse to review.
  wilsonamyl | 22 Jun 2017 Report Abuse
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Really disappointed in this retailer - this is the second time I have purchased a high value phone and contract and cashback has been refused again!
  heatherbarnard | 19 Jun 2017 Report Abuse
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Waited 7 months after I raised a manual claim. Then got declined, wont use them again
  Alpinestar777 | 19 Jun 2017 Report Abuse
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I've made 4 transactions over the years via mobiles.co.uk, never once have they paid out cashback they are beyond useless will never use them again
  gambisk | 19 Jun 2017 Report Abuse
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Hi , took out contract in April , no problems , fast service , paid out in June , full amount . Please remember to clear all cookies before clicking on TCB site / Mobiles .co.uk , sit back and enjoy easy money , thanks .
  starbuy1 | 13 Jun 2017 Report Abuse
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Very easy to sign up and cashbash tracked immediately.
  sholao | 23 May 2017 Report Abuse
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Good service, quick paying
  nick741 | 18 May 2017 Report Abuse
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Hassle free and easy service! Just go onto top cash back site and do the whole process of buying the contract as you would if you went through mobiles.co.uk site. It took a few weeks for my cashback to be redeemable but it is now available and i have claimed it to go back into my bank by bacs for free. Have used top cash back before and will use again. Thanks
  roseannem | 03 May 2017 Report Abuse
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very quick service, best rpice i could find.
  defrost74 | 02 May 2017 Report Abuse
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really good, Recomend it
  pol2pak | 29 Apr 2017 Report Abuse
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Prompt payer - great
  TheNig | 29 Apr 2017 Report Abuse
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Tracked at £0 on two separate occasions despite indisputable compliance with T&C's. TCB customer care not interested in resolving.
  Airframe | 28 Apr 2017 Report Abuse
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Paid in good time
  deekmcc | 21 Apr 2017 Report Abuse
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Easy transaction and quick payout of CB
  MSE4435 | 04 Apr 2017 Report Abuse
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Was buying a phone anyway, so great bonus. Paid within 3 months.
  stef1982 | 04 Apr 2017 Report Abuse
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Very fast payment thank you
  _mocool_ | 02 Apr 2017 Report Abuse
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Paid out as promised.
  neilcrowther | 22 Mar 2017 Report Abuse
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Ordered a phone on contract. 2 months later they declined my cash back claim saying they had no record of the transaction.
  Markia71 | 21 Mar 2017 Report Abuse
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Advertised an increased rate of cashback for for pay monthly purchases on O2. I went agead and ordered a S7 edge making sure not to use the voucher code available on the site so that I do not void the cashback claim. Cashback declined with reason given as "The reason that we have received to support this decision states… "Cashback not paid on products purchases”, which to me makes no sense at all.
  erfyp | 12 Mar 2017 Report Abuse
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