Get up to £45.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £45.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Cashback declined for no reason
  makeupgirrl | 02 Oct 2020 Report Abuse
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Cash back was supposed to be £40 instead only paid £20. Not happy. Can’t raise a claim either
  VinnyWare2 | 15 Jun 2020 Report Abuse
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Declined cashback
  maxfligolfball | 16 May 2020 Report Abuse
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Excellent service. Fast paying cash back
  ccairns1 | 17 Apr 2020 Report Abuse
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Taken a while but just received my cash back
  Cheekyhall12 | 01 Mar 2020 Report Abuse
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Declined cashback. They shouldn’t be allowed to be on here if they aren’t honouring their cashback offers.
  FluffyFiFi | 16 Feb 2020 Report Abuse
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Terrible. Ordered phones on two different occasions and both times mysteriously there were problems processing the orders the day it was ordered which meant the advertised next day delivery was lost, and then we had to complete orders over the phone which meant the cashback was lost. They admit it was their problem but refuse to do anything about it! Don't want to go elsewhere now as they've already done a credit search which will affect our credit scores.
  beckie31 | 10 Jan 2020 Report Abuse
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Good cashback
  vmckay | 08 Jan 2020 Report Abuse
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Declined cashback
  jrpalmer | 07 Jan 2020 Report Abuse
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prompt payment with no tracking issues! great!
  panaden67 | 26 Dec 2019 Report Abuse
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I had forgotten to update my bank details so the payment was sent to an old joint account that has now been closed - the payment should have bounced because the account no longer exists. How can I change the details and claim my money?
  Beccagrubb | 18 Dec 2019 Report Abuse
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From tracking to payable in 2 months. No problems with my transaction. Lucky I guess!
  smudgery | 17 Dec 2019 Report Abuse
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Declined cashback - no reason why!!!
  amandajjones1987 | 17 Dec 2019 Report Abuse
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This merchant is not to be trusted to pay out legitimate claims.
  pauldean | 15 Dec 2019 Report Abuse
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Never received my cashback even after contacting them. AVOID!
  ineska12 | 05 Dec 2019 Report Abuse
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Refused to pay legitimate claim
  EMorris96 | 29 Nov 2019 Report Abuse
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Paid wrong cashback
  Everton23 | 13 Nov 2019 Report Abuse
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Rejected claim for £49 so phone wasn't as cheap as elsewhere, beware!
  Bushiee | 06 Nov 2019 Report Abuse
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Good transaction and good website
  francynemesis | 06 Nov 2019 Report Abuse
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Declined cashback for no good reason.
  john_888 | 24 Oct 2019 Report Abuse
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refused payout even though i took out the contract
  S Byrane | 07 Oct 2019 Report Abuse
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no hassle, quick payment
  keelileah | 03 Oct 2019 Report Abuse
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On 3 separate contracts they have declined cashback
  Neiljcarroll | 02 Oct 2019 Report Abuse
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Advertised as £40 cashback. Note said may track as lower but will be uplifted. Price stayed at £25 an was paid out as £25. Beware you probably won't get the amount you are expecting! Took 3 1/2 months to receive payment.
  peterjflan | 01 Oct 2019 Report Abuse
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Cashback declined - tracked at a lower rate than advertised and then declined anyway notwithstanding I purchased a new contract
  Burley_Lass | 29 Sep 2019 Report Abuse
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