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MoneyGram UK Reviews

Reviews and experiences from TopCashback members who have shopped with MoneyGram UK. Log in to review
MoneyGram UK Reviews
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It's been 11 months and MoneyGram has still not paid up. TCB has appealed a few times but they say they cannot track it. MoneyGram does not honour the cashback they advertise so TCB should struck them off from their website. They do not deserve a *
  AMOMIN4TOPCASHBACK | 07 Jun 2019 Report Abuse
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Moneygram does not pay cashback. Two transactions over a year apart both tracked as £0. Raised a ticket on the first transaction and nothing happened. Still thought I would give it another go but again it tracked at £0. Won't bother to raise a ticket. Unfortunately it seems Moneygram is very misleading in it's offers. Not sure why Topcashback hasn't removed them from the site. I guess it is to Topcashback's advantage to keep them but to the customers' disadvantage.
  ACazley | 11 May 2019 Report Abuse
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0 of 5 paid. All 5 tranactions tracked. Seems to have been the case for a long long time. Shady, business practice I have to say. TCB don't seem to want to press for me either. 0 stars.
  zivington | 15 Dec 2018 Report Abuse
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Terrible! Don't pay out. Topcashback are not helpful either!
  Jacqui169 | 08 Dec 2018 Report Abuse
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Worse customer service by staff and supervisor. I spoke to the lady i had a problem with the name of sender on my account a single word was out wrong on my account name holder which i wanted to change over the phone, my grandad is having a operation due to his bad heath and age conditions in Turkey and they need the money in an emergency for tomorrow morning to pay the payment for the operation, the lady on the phone said sir we cant do that we cant do that we cant do that! You have to go back to the brunch and do another transaction... sort out your system and get some good workers.
  | 08 Nov 2018 Report Abuse
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zero stars for moneygram. Did not provide any cashback on any of two separate transactions without reason. cheated. will not be using in future.
  munaf | 17 Jul 2018 Report Abuse
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never pays out,do not use!!!
  ionelasarbu | 26 Apr 2018 Report Abuse
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money-gram declined to pay out cashback , claiming I didn't complete any of my transactions. i have emails verifying all transactions completed and money collected
  realmccoy | 16 Apr 2018 Report Abuse
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had to wait for months to get a result of my claim. made a sucessful transaction but it wasnt tracked. after 5 months merchant came back saying its declined without any reason for decline. Wouldnt recomend it to anyone.
  monteiroralph | 07 Feb 2018 Report Abuse
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Tracked as 0.00, put claim but declined for no reason
  sreelekshmi | 01 Feb 2018 Report Abuse
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Very poor company re cashback, had 3 transaction all failed, even thou followed instructions to every details, very poor
  ea73 | 02 Dec 2017 Report Abuse
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Rubbish if i could give it zero i would but the lowest is 1 star. Cashback for new members so i signed up and used it to send over £100 abroad and it pays me nothing
  gazbritten | 28 Nov 2017 Report Abuse
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it did not track my cashback, twice!! Disappointing
  asos456123 | 26 Nov 2017 Report Abuse
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Very good, Easy nad fast
  jacgor39 | 20 Nov 2017 Report Abuse
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Zero cashback received for transferring 1000+ GBP for first time
  nadeem624 | 15 Oct 2017 Report Abuse
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I send money every month through moneygram and every month my transaction is not tracked nor do they give any cash back to a returning customer. Extremely disappointed! Shame I can't give you 0 stars.
  princess_santillan | 29 Sep 2017 Report Abuse
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i Did several transactions as returning customer but the cashback is not added. Have submitted a claim several time but everytime it gets declined. Topcashback should remove the returning customer offer. I even compromised on a higher exchange rate on western union thinking il get cashback here. I wont recommend moneygram on topcashback.
  monteiroralph | 28 Sep 2017 Report Abuse
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Refuse to pay cashback, claim lodged
  bulf99 | 16 Sep 2017 Report Abuse
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Not received my cashback
  revathirayar | 27 Aug 2017 Report Abuse
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Did not pay cash back
  Plaban | 24 Aug 2017 Report Abuse
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Did not pay cash back
  Plaban | 22 Aug 2017 Report Abuse
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fast payment excellent
  sobin | 16 Aug 2017 Report Abuse
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