Get up to £31.50 of your purchase back when you shop with MoneySuperMarket Car Insurance Join TopCashback Free

Get up to £31.50 of your purchase back
when you shop with MoneySuperMarket Car Insurance

MoneySuperMarket Car Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with MoneySuperMarket Car Insurance. Log in to review

MoneySuperMarket Car Insurance Reviews
	Always decline even though you have a policy with them ?? I took a policy out with them on the 30th June, I did the quote via top cashback then today 6th December 2024 I log in to see it literally decline my £37 cashback infront of my very eyes!!! Every single time I do insurance quotes via Topcashback they get declined either though I have taken a policy out for my car insurance ??. Money supermarket should be banned from Topcashback as they never pay anyone!!! It’s now too late to open a case with topcashback they say if over 180 days can’t find it ironically!!!
	grandepunto07 \| 06 Dec 2024 Report Abuse
	Always happy. I've used MoneySupermarket 5 times in 3 years for various insurances and it's tracked and paid every time. From reading these reviews I'd say I've been incredibly fortunate.
	avemarie \| 23 Nov 2024 Report Abuse
	All good I always use MoneySupermarket for car, home and travel insurance, and TopCashback have paid out every time. Usually takes a while, but never had one declined yet.
	davebutler555 \| 20 Oct 2024 Report Abuse
	Refused my purchase I waited months and never got a claim even though I used them for £40 cash back.
	Protonus \| 27 Sep 2024 Report Abuse
	declined declined for no reason, can't seem to create customer service ticket either
	tk4 \| 26 Aug 2024 Report Abuse
	Never tracks properly Whenever I use this company, it never seems to pay out.
	Alex111111 \| 21 Aug 2024 Report Abuse
	No problems with payout Takes a while to come through (a few months at most to move to payable) but I have not had any problems with cashback tracking or paying out for insurance bought through moneysupermarket. Both car and home insurance. Obviously need to read the rules carefully to make sure you don't fall foul of them - main one being it has to be a new quote, and I always start in a fresh browser window as I'll have been shopping around on the comparison sites before deciding what to buy. Also limited to 2 payouts a year with moneysupermarket.
	clairebrownlow \| 18 Aug 2024 Report Abuse
	1 year and still waiting In 12 days it will be 1 year since my last insurance purchase through MoneySuperMarket. I still don't have the £38 cashback because they still haven't look at my missing cashback claim yet. I guess I'll be using a different site this year.
	matt12 \| 10 Jul 2024 Report Abuse
	Missing Cashback 12 months later Took car insurance out in July 2023 enticed by the offer of £40 cassock but still haven't received cash back nearly a year later, requested an update with Topcashback and they have advised they have changed their conditions and timelines for providing cashback. Won't be renewing via Money Super Market this year and would recommend others avoid
	matthewthomson95 \| 02 Jul 2024 Report Abuse
	They don't pay so don't expect cashback Almost a year in and with my cashback claim on hold and with the retailer I doubt it will ever be paid. Even if they do pay it will soon be after my year's car insurance has expired which is ridiculous. Avoid MoneySuperMarket...
	DJRyan \| 02 Jul 2024 Report Abuse
	Dishonest and unhelpful I'm losing faith with Topcashback given the number of times I have to chase dishonest companies and here's yet another example. One star and yet they are still allowed to offer their service in a false fashion. Offered to discuss after a critical review on Trustpilot but not genuine in their attempt to solve insurance I bought in September. Avoid if you actually would like to get cashback; not so very Top at the moment, more like Tripe.
	Scott_Hemsley \| 01 Jul 2024 Report Abuse
	Very Apprehensive Purchased car insurance 27th Mat 2024, did not track. Tried to submit a missing cashback ack claim this morning but received a message "it is not possible to submit a missing cashback claim from this merchant". Had forgotten I have had problems with Moneysupermarket in the past. Wish I had read the many negative reviews and remembered my previous bad experience, I would certainly not have used this site. Why do they offer cashback and then not pay it? My advice - do not use, choose another insurance provider!!
	Betsyboo59 \| 04 Jun 2024 Report Abuse
	DON`T USE THEM I tried multiple times to make sure it will track my trasaction but as soon as i get my quote tracking disapperaed. I am sure they aware about this but trying to con customers.
	shihan2050 \| 03 Jun 2024 Report Abuse
	ANOTHER NONE PAYMENT ???? Nearly 12 months now ,is this going to be another MoneySuperMarket cashback claim not paid. Bought car insurance on 9/06/23.Did not appear in my dashboard so put a claim in on the19/6/23.Was told it would be put ' on ice' as ther was a validation period of 180 days, which is fine.Get a mesage on 9/12/23 saying it was now able to be submitted,agian fine.Another message on 9/1/24 saying it had now been submitted, for some reason this took a month to happen even after waiting the previous 6 months. As i had heard nothing i have nudged on the 13/3/24 the 1/5/24 and now the 31/5/24.As i say nearly 12 months now and nothing.Renewal is due soon, will not be using MoneySuperMarket again!.
	type0negfan \| 31 May 2024 Report Abuse
	Do not use them. They don’t pay out. Regardless of providing policy numbers etc. stupidly used them 3 times, car, house and holiday insurance and not paid out a penny.
	Cathy Page \| 31 Mar 2024 Report Abuse
	Moneysupermarket are scammers - avoid Declined my cashback a 7 months later on car insurance. There was no reason for it to be declined. I meet all the terms and conditions. Best avoided!
	Member285482079506 \| 31 Mar 2024 Report Abuse
	No cash back awarded, rejected claim As titled, refused claim and looking at the reviews don't pay out so won't be using them again.
	Catlow1337 \| 26 Mar 2024 Report Abuse
	never payed out as usual ,after buying car insurance never payed out as usual ,after buying car insurance and also submitted a manual claim , got zero so don't rely on for any payouts . zero
	Mez22 \| 21 Jan 2024 Report Abuse
	Poor/No Cashback Payment for Car Insurance I have used Money Supermarket for a number of years however I always have to raise a query about my cashback for Car Insurance not being paid. One cashback claim took 9 months to be paid. Poor Service. My last cashback claim was February 2023 however it was logged with the correct details but was never paid out as the retailer could not find it. I've used them again January, 2024 and I will update this comment with my cashback being paid or NOT.
	ritchie6115 \| 19 Jan 2024 Report Abuse
	MoneySuperMarket Cashback has been declined by the retailer MoneySuperMarket Cashback has been declined by the retailer suprise suprise
	andymcdoodle \| 02 Jan 2024 Report Abuse
	Despite correct criteria still no acknowledgment of cashback Took out car insurance in February and is now being reviewed again by them as transaction recognized but no cashback allotted. How they get away with I don't know but will not use again as other comparison sites I've discovered are better. Shan't hold my breath. Beware
	jfhurn \| 31 Oct 2023 Report Abuse
	Money Supermarket cashback not honoured I purchased car insurance in Oct 2022 via Money Supermarket. In Feb 2023 the £33 cashback promised in the promotional on their website still hadn’t been honoured despite having an email from them saying my purchase had been recorded. They said I needed to lodge a missing claim through Top Cashback - why couldn’t they sort it! During the next 8 months Top Cashback attempted to get a response from Money Supermarket. This week (Oct 2023) I emailed Top Cashback again and because of the length of time it has taken, they offered me the £33 as a goodwill gesture instead. I will not use Money Supermarket again - I am tired of big companies promising something and then not delivering. If I failed to do something I’d promised I’d most likely be taken to Court but somehow big companies can get away with it. These days I have no time for empty promises and so choose to take my business elsewhere - perhaps if we all did that they’d sit up & listen! If I was allowed to avoid putting any stars at all, I would. Thank you to Top Cashback for all your help.
	Jill_Horabin \| 28 Oct 2023 Report Abuse
	Additional Comment I have just posted a very positive review for this retailer and out of interest read the other reviews some of which were dreadful but looked to date back a couple of years so I can only surmise things have improved. I just want to confirm that the two insurances I took out via Moneysupermarket became payable after approx 8 weeks which I consider to be super quick ! Initially the cashback tracks at £0.00 which makes you doubtful it will come to fruition but both times my cashback has confirmed at the correct amount and then very quickly after that has become payable.
	Borisdog \| 07 Oct 2023 Report Abuse
	Still awaiting cashback uplift Initially disappeared from my cashback tracking list but upon lodging an issue this did reappear, although still showing as £0.00. Only used the comparison site as it meant that once cashback was received it would be a saving compared to my renewal price. I'm now unsure if it will uplift and unable to lodge another investigation as I've already requested one for this transaction. I won't be using this comparison site again as my experience of others has been far more reliable.
	Rachelb10 \| 12 Sep 2023 Report Abuse
	Link don't work. Try and click on the link, no luck. No pop up blocking my connection.
	jjjepsen \| 17 Aug 2023 Report Abuse

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