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MORE TH>N Home Insurance Reviews

TopCashback members love the fact that MORE TH>N provide them with competitive prices for their insurance and a great service. Customers like their website, which many describe as "easy to use", and the fact MORE TH>N provided them with the best quote.

Our members are also impressed by how easy it is to edit their policy requirements online, the value for money offered and how they help with any problems encountered. In terms of receiving their cashback, meanwhile, they are generally happy with the tracking and the time it takes.

While MORE TH>N’s Trustpilot rating is poor, those customers leaving positive reviews commend them on their customer service, describing them as extremely helpful. Providing detailed information when buying insurance, being quick to deal with and settle claims and offering reasonable renewal quotes are also highlighted.

MORE TH>N Home Insurance Reviews
	I'm very annoyed that TCB has deleted my comments. What is the point of asking for feedback if you are going to censor what we say
	tracymans \| 10 Feb 2010 Report Abuse
	Got it but it took 6 months...good job I'm not dead...that's probably what they were hoping ;-) !!!
	\| 10 Feb 2010 Report Abuse
	It's 8 months since I took out the last of my 3 insurances with more than and I have just cancelled the first and gone with Aviva instead. I hope to get paid out by Aviva and will be taking my other insurances to them as they become due. Avoid MoreThan my cashback has disappeared from my payments list and their customer services in India is shoddy and unhelpful if you have a query.Aviva very helpful and uk call centre too.
	DeeLighted \| 09 Feb 2010 Report Abuse
	why can't TCB give us an update of how far along they are in completing manual claims. I took my insurance out in August and am still waiting for £70 to be paid. If we knew how far they were progressing I'm sure people would be satistiffied with this information instead of keeping us in the dark!!
	tracymans \| 09 Feb 2010 Report Abuse
	Hmmm, I purchased pet insurance in August, submitted a missing claim for £25. The claim was put on hold and resubmitted in september. I have send several nudges, but so far, my purchase fails to track. Not impressed at all, in the least with the lack of any communication. The small amounts of cashback never fail to track, but when a merchant is offering a larger amount for a certain time, it usually does not track and do not get paid out
	tiaaaa \| 09 Feb 2010 Report Abuse
	Waiting for confirmation, but I have faith in the TopCashBack team to do their best, as all my other purchases have provided cash from various merchants. Cannot believe how simple the process is. Buy--sit back-- and collect!!
	\| 08 Feb 2010 Report Abuse
	I think perhaps this website should stop having the link to 'more than insurance' as it is not doing this usually reliable website any favours. The customers are being deceived thinking they will get cashback when they obviously are not. I am now out of pocket cashback payment wise to the tune of £110 !!!! I obvoiusly will be going elsewhere.
	blue_gardener \| 05 Feb 2010 Report Abuse
	Like many others, my cashback has just been reduced from £56 to zero. Since this is more than 100 days after the transaction in September I am unable to submit a missing cashback claim. More Th>n are abusing the system by forcing purchasers to wait more than 4 months before declining their claim. Goodness know what their customer service is like if this is how they treat their new customers. I won't be using them again for insurance, even if they are the cheapest.
	sepuraman \| 05 Feb 2010 Report Abuse
	Not sure why there is a delay on payment of cashback. Looks like it might be over 5 months now given expected payment date of April!! Either More Than are holding on to the money or Top Cash Back need to hold it in their bank account for longer now the interest rates are so low. Disappointing given that I have recommended site to lots of people.
	Hicksy \| 04 Feb 2010 Report Abuse
	Been waiting over 4 and half months for cashback and still no joy. Topcashback are no help. They keep telling me 90 days. They obviously have problems counting. This will be the last thing I get through Topcashback as I have had to put in claim for EVERYTHING I have been entitled to. Worse than useless.
	\| 03 Feb 2010 Report Abuse
	Hi, i too took out insurance feb 09 and still waiting for payment. More Than are actually stating now they havent paid it because policy was cancelled....obviously it wasnt and they just dont want to honour payments. Wouldnt hold your breath if your waiting for this company to pay up!!!
	Mandini \| 03 Feb 2010 Report Abuse
	Took out insurance last year and am months overdue for my payment. I'm very disappointed with Morethan and TCB for not resolving the issue sooner and still allowing other people to fall into the same trap! Its just not good enough!!!
	tracymans \| 03 Feb 2010 Report Abuse
	It seems there is a running theme in all the comments posted of late...I took out home insurance in September and have passed the 90 day period they claim to need before doing anything and have heard nothing. The comments I read before mine don't give me much hope for receiving my cashback anytime soon, if ever!!! Please prove me wrong...
	Gorgeous_Girl \| 03 Feb 2010 Report Abuse
	over 5 months since took out car insurance and still waiting for cashback.this is the longest any retailer has took to pay me.pity they dont pay out as fast as they take your premium out of your account.tcb needs to DO moreth>n.
	cypriot \| 02 Feb 2010 Report Abuse
	Would not use More than again as 6 months down the line still waiting for cashback. Avoid if you can.
	bjkr \| 02 Feb 2010 Report Abuse
	Nearly six months now since I purchased my car insurance. Cashback showed up almost immediately and was also confirmed in really good time. Unfortunately I've still not had any money though!!
	\| 01 Feb 2010 Report Abuse
	impressed with the tracking: purchased the product last night and it showed within 24 hours. Now awaiting the transaction to be confirmed.Happy with the progress so far.
	\| 29 Jan 2010 Report Abuse
	Have just arranged car insurance through MoreThan and am expecting £40 cashback as advertised. I am in process of placing my home insurance but the website would not let me pay by either debit or credit card - it suggested I telephone to discuss (and thereby avoid the £65 cashback expected) - how devious ! Having now read the comments of others on here, I shall be going elsewhere for my home insurance. What is TCB doing to police this company who seem to be flouting the system ?
	dermot0 \| 27 Jan 2010 Report Abuse
	I took out policy in March 2009 £70 confirmed until November then changed to payable as £0. TCB have remmoved many hundreds of similar comments and the have also made searching for More Th>n difficult through their search engine. I think TCB need to warn their members that 1) Payment will take significantly longer than the estimated 90 days and 2) a large number of customers cashback is reduced to zero when it becomes payable. I will never use More Th>n again.
	SmariaR \| 26 Jan 2010 Report Abuse
	TOPCASHBACK can you please BAN more than and make a commet on the hundreds of people who feel we have been conned out of our cashback by this company?
	pawpurrs \| 26 Jan 2010 Report Abuse
	easy to use tracked fast Just remember to clear your cache if you have used a comparison site first!!!
	Tabora1 \| 25 Jan 2010 Report Abuse
	More Than - if you want cashback dont bother - owed over £68.00 for 2 car insurance policies, both run and paid exactly as should have been, cashback shown as due for 11 months, didn't renew and cashback dropped to zero. Appalling.
	lovealldogs \| 25 Jan 2010 Report Abuse
	BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!! I took out House Insurance with them August 2009 & I am still insured with them. My cashback should have been £60 but when it became payable it dropped to zero. I have claimed but still had nothing!!!
	\| 25 Jan 2010 Report Abuse
	Looks like I was luckier than most. I took out Home insurance with More Than in Dec 2008 with a promised £55 cashback which tracked. It later dropped to £39. I put in a claim for the difference. The £39 was eventually paid but am still waiting, more than a year on, for the difference! Needless to say I changed companies and suprise suprise the same thing has happened with the new insurers Aviva.
	susieq \| 24 Jan 2010 Report Abuse
	Yes, I have even submitted a request online but alias not even TCB have replied to it. Was promised £55 cashback from More Than when I called as the site was not working. I refused to take out unless I was given the cashback or discount as I had a cheaper price from my renewal company. In the end spin and lies were told to me as I was promised the Cashback in 3 months. Beware of their Foreign call centres, they basically lie to you. Had to complain directly on FIVE occasssions. I threatend to take More Than to the Ombudmen service and this week a nice shiny cheque from More Than. I used to work in insurance so I know the procedure, it costs insurance companies around £400 to "see you" at the Ombudsmen so if their agents promise to honour the cashback - before you take the policy - then they have to as it was a condition of the sale. Nice £55 cheque but it was my legwork.
	Higgidoni \| 22 Jan 2010 Report Abuse

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