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Get up to 7.5% of your purchase back
when you shop with Prestige Flowers

Prestige Flowers Reviews

While it is fair to say the Prestige Flowers reviews left by TopCashback members are somewhat of a mixed bag, there is plenty of good feedback to be found. Those who have commented on their experience of earning cashback have said such things as “cashback paid on time”, “smooth transaction” and “fast payment — happy days”. You will also find plenty of reviews which praise the flower delivery service provider for the quality of their flowers and their delivery services. Among such feedback includes remarks like “beautiful flowers delivered seven days per week — excellent floral service”, “good service, prompt delivery” and “lovely flowers delivered on time at short notice. Excellent service”.

Somewhat in contrast to Topcashback reviews, if you take a look at the Prestige Flowers review feedback on Trustpilot, you will find most of it falls in the Excellent category. One happy customer said: “The quality of the gifts and flowers they provide are amazing. The staff are so friendly and helpful, would highly recommend.” Other positive comments include “one of the easiest websites I have ever used and excellent products”, “love the fact you can order either for same day delivery or next day delivery, and at fabulous prices” and “very easy to use site, with good service and quality products for every occasion”.

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Prestige Flowers Reviews
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Great Service. brill flowers
  MrHankey | 30 Mar 2020 Report Abuse
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I purchased flowers for mothering Sunday only to be informed, on the day, that they would be delivered on the following Monday. The did nothing to address this or reimburse me in anyway, only claiming that they couldn't guarantee a particular date of delivery. All this despite advertising these flowers for mother's day! What is the point of this company?!
  Member386912844659 | 22 Mar 2020 Report Abuse
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tries to avoid payout and declines
  saverme | 20 Mar 2020 Report Abuse
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Great flowers and delivered on time.
  Barry_Cooper | 01 Nov 2019 Report Abuse
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Positive reviews seem to be about the website rather than the actual flowers that paying customers may never get to see if they are sending them to someone else so thought I would shed some light on the actual quality of the product you are paying for. I have bought two bouquets from Prestige Flowers very close together for friends birthdays. My one friend made me aware that her lilies died without even opening despite following the advice re, trim stems, add food, etc. So i checked with the other friend who then told me the flowers had been old looking and partly dying when received! Disgusting given that I paid over £50 for these flowers. But worse than this is the customer service. Prestige Flowers are refusing point blank to refund me despite me sending photos of the dead unopen lilies and offering more (probably dead) flowers that I obviously have no use for as the birthdays have been and gone! Substandard product at a premium price and company benefitting from the fact that the paying customer may likely never see the flowers and the recipient would probably feel ungrateful or embarrassed to mention the low quality. You can get a lot better at your local grocery store for a fraction of the price!
  | 08 Oct 2019 Report Abuse
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No issues at all. Purchased flowers through Prestige at the end of July and within a month the amount is already showing as Payable.
  KatherineP2019 | 26 Aug 2019 Report Abuse
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I ordered a £60+ bouquet and on the day of delivery had a text and an email from Royal Mail saying that they had tried to deliver but no one was in. The flowers were now ready for collection from their depot! My friend had to go and fetch her flowers! I contacted Prestige Flowers through their website as the telephone number is an 0844 number, which meant a delayed response. They kept telling me that the flowers had been delivered which of course they had not. They really were not bothered and did not offer a resolution. I won't use them again.
  | 21 Aug 2019 Report Abuse
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False advertisement. The photo on the left is taken from the Prestige Flowers website, and depicts the 'medium' size bouquet. I ordered the 'large' size bouquet, delivered today (fast, but costly, next day delivery) and the photo on the right is what I have received. For an extra ten quid, I feel like I've more for the smallest size, not biggest. Absolute rip-off, I'm afraid to say. Extremely disappointed as these have been delivered for a staff member who is retiring after 17 years service...to be presented with a lame bouquet. The supermarkets literally to bouquet's 2/3 times the size for a third of what I paid for these flowers. Stick to the shops and local florists would be the advice I'd like to give.
  | 16 Aug 2019 Report Abuse
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Received a very disappointing bunch of flowers by post from my grandaughter.They were very drab and colorless poorly put together.I would never recommend .
  | 13 Aug 2019 Report Abuse
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Ordered bouquet which turned up a day late and was worse than anything I could have got from a petrol station. I complained - 22 emails and a week later I am still waiting for a promised replacement. They are based in Halifax which I acknowledge is some distance from London, however, their excuse is that it takes longer to deliver abroad!!!
  | 17 Jun 2019 Report Abuse
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Very easy to use and order, mother-in-law delighted with her flowers
  Haggiss_Mum | 05 Jun 2019 Report Abuse
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lovely flowers good service
  nicky_lloyd | 03 Jun 2019 Report Abuse
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Flowers totally disappointing, resolution not satisfactory
  | 25 May 2019 Report Abuse
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The bouquet size is much smaller than what is advertised on the website.
  | 09 Apr 2019 Report Abuse
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Spent £50 on a bouquet of flowers to be delivered for my mum on mother’s day and they simply didn’t show up! DHL were waiting for the order but prestige lost the flowers and nothing turned up - no heads up from them, phone call, email or anything! Totally ruined my mother’s day surprise and the only reply to resolve I got was re-delivery or refund (and this came the day after). Not acceptable when they’re at complete fault for ruining my mother’s day surprise. Would never touch prestige again - terrible experience!
  Member472720424511 | 01 Apr 2019 Report Abuse
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I recently wanted to send my friend some flowers as her grandmother passed away and to say I was disappointed was an understatement, the flowers looked nothing like the photo on the website and were actually embarrassing to send to someone. The flowers looked a mess. I contacted Prestige Flowers and they said there was nothing they could do and offered me a small credit of only £5.00... The whole order was over £30.00. I would strongly recommend not using this service as the flowers sent to your loved ones do not resemble the images on the website. You would be so much better off buying these flowers from a store and then hand delivering them (much less expensive as postage was about £5.00!). Please think twice about using this service, I actually felt embarrassed by the flowers that turned up to my friend’s door.
  | 06 Mar 2019 Report Abuse
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Nice flowers but cashback not tracked yet
  poopot | 11 Feb 2019 Report Abuse
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My sister and I live in different countries. For her 30th birthday I decided to send her a big bouquet. I ordered it a week before her birthday. It did NOT arrive on her birthday. In fact it arrived the day after her birthday at 3PM. I tried to contact the company several times, and got no answer from anyone. I finally had to use Facebook to contact them. It was so ridiculous. They did not even offer to pay back the shipping cost to me. How can a company not deliver a simple set of flowers even with a week's notice. I will NEVER use this company again.
  | 02 Dec 2018 Report Abuse
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My cashback was decline for some reason? And some of the flower petals were already dying when delivered. I won't use Prestige Flowers again.
  madu1 | 01 Oct 2018 Report Abuse
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Had to submit missing cashback claims each time I purchased
  kristianwright | 01 Jul 2018 Report Abuse
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Poor, still waiting for payments x 2 (Mother's Day gifts), raised a customer query and still waiting!!
  ADMIRAL76 | 22 Jun 2018 Report Abuse
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Cashback paid on time.
  Tunisia2014 | 31 Mar 2018 Report Abuse
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Flowers not delivered on the date arranged for a birthday , I was told it would be maybe 3 days later which is pointless and not why i spent alot of money . And no refund incase the flowers are delivered late
  | 25 Mar 2018 Report Abuse
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Absolute garbage.
  | 11 Mar 2018 Report Abuse
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smooth transaction
  eszu1979 | 17 Feb 2018 Report Abuse
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