Get up to 7.5% of your purchase back when you shop with Prestige Flowers Join TopCashback Free
Get up to 7.5% of your purchase back
when you shop with Prestige Flowers

Prestige Flowers Reviews

While it is fair to say the Prestige Flowers reviews left by TopCashback members are somewhat of a mixed bag, there is plenty of good feedback to be found. Those who have commented on their experience of earning cashback have said such things as “cashback paid on time”, “smooth transaction” and “fast payment — happy days”. You will also find plenty of reviews which praise the flower delivery service provider for the quality of their flowers and their delivery services. Among such feedback includes remarks like “beautiful flowers delivered seven days per week — excellent floral service”, “good service, prompt delivery” and “lovely flowers delivered on time at short notice. Excellent service”.

Somewhat in contrast to Topcashback reviews, if you take a look at the Prestige Flowers review feedback on Trustpilot, you will find most of it falls in the Excellent category. One happy customer said: “The quality of the gifts and flowers they provide are amazing. The staff are so friendly and helpful, would highly recommend.” Other positive comments include “one of the easiest websites I have ever used and excellent products”, “love the fact you can order either for same day delivery or next day delivery, and at fabulous prices” and “very easy to use site, with good service and quality products for every occasion”.

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Prestige Flowers Reviews
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Awful quality flowers - even if they pay you the cashback honestly it's not worth it for the flowers they'll deliver. AWFUL quality with 4 out of 6 roses drooping on delivery!
  coop88 | 05 Mar 2016 Report Abuse
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So easy to earn cashback with Prestige Flowers, Love it
  SarBear79 | 22 Feb 2016 Report Abuse
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be careful using these guys! didnt deliver flowers on the requested day and then 7 days later still no response from customer service
  knappo | 15 Feb 2016 Report Abuse
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Great website. Promt delivery. Would def use again
  TAZLAW | 08 Jan 2016 Report Abuse
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very good service fast cash back excellent flowers
  gillywilly66 | 11 Dec 2015 Report Abuse
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No hassle, cashback issued with no problem.
  Tinkerbell96 | 31 Aug 2015 Report Abuse
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Ordered flowers on 15th for delivery of 17th for our anniversary the flowers did not show up on the correct day , customer service no help at all, so despite advertising 100% gurantee they don't cover delivery J Boyle
  | 19 Jun 2015 Report Abuse
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  nfy | 07 Apr 2014 Report Abuse
 
Extremely disappointed: the flowers arrive by post (this doesn't seem immediately obvious to me) This fact alone, in my opinion, really diminishes the value of the delivered bouquet compared to a florist-delivered one. They still charge similar prices to florist deliveries, however! The delivered bouquet was really small despite my 'upgrading' it from the standard size. I dread to think how small the standard size would have been. I ordered flowers and selected Mothers Day for delivery not realising that, since they're being posted, they'll arrive the day before. Pointless. The size of the free chocolates is simply ridiculous. The box measures approx. 10cm x 8.5cm and only serves to further cheapen the perceived value of the product. In short, I'd strongly recommend looking elsewhere. I'll certainly not use them again

TopCashback
 
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I am so disgusted by the service from Prestige Flowers and having read other reviews I can see that I'm not the only person who's had the misfortune of buying through this company. I placed an order several weeks ago for some flowers to be delivered for my Mum on Mother's Day, having seen that you could select a specific date for delivery. There was no information given that there was a good chance they would be late. In fact, I had emailed in advance to confirm the delivery date and was assured that my order was for delivery on the Sunday. Well, Sunday came and went, and no flowers arrived. Having emailed customer services that evening and receiving a very dismissive and rude reply stating that they cannot take responsibility for the delivery and will not be issuing a refund, I am left feeling very angry and manipulated as a buyer. The flowers have arrived today (Monday) after sitting around in a box in a warehouse all weekend - really worth the £40 I paid for them!! And what a waste of time receiving them after the event is over! What has made me most angry is the way that Prestige Flowers has been very sneaky about claiming to be able to deliver on Mother's Day when in fact they know they are unable to fulfill this. They make claims like '100% satisfaction guaranteed' and make themselves sound like they care about their customers, when in fact they make false claims to get people to buy their products and refuse to take responsibility for the delivery company they choose to use. Needless to say, I will NEVER use this company again!! I am so annoyed at not being able to get my money back and really hope I will put other customers off buying from this website and not wasting their money too!
  lf1987 | 31 Mar 2014 Report Abuse
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I spent around £35 buying Christmas flowers for my Mum. I booked a delivery date of 24th December so that they would be looking good on Christmas day but they were actually delivered on 21st. I ordered the medium size bouquet but it looked nothing like the picture on their website - a rose and gerbera arrangement with just 2 roses, one of which was dead by day 2 and the other looked really bedraggled by Christmas day. The greenery etc shown bulking out the display on the site was really sparse and I was so disappointed that a special treat for my Mum was so totally lack lustre. On the day they were delivered, I emailed Prestige to complain about the wrong delivery date and had an automated response acknowledging my query which contained a warning not to attempt to contact them again if I didn't get an answer as that would put me to the back of the queue. 6 days later, I'm still waiting! Definitely NOT a merchant I will use again as there are plenty of other, GOOD florists registered with Top Cash Back.
  JesterJane | 27 Dec 2013 Report Abuse
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Recently used these for Valentines flowers and received a £5 gift voucher off them that I then used on mothers day flowers. The roses were nice and fresh and looked like the pictures. They lasted nearly a month which as very surprising but partially due to our living room not having the central heating on so it was very cool just how they like it. The gerberas in the latter order were a different shade of pink than pictured but understand this can happen due to availability. I half reluctantly complained that I was not happy with this and was quite impressed when they politely apologised and gave me a £10 gift voucher! I just want to know how much I am going to save next time with the cash back on top, I will keep you posted, think I am going to use the voucher for my girlfriends birthday in May :)
  | 11 Apr 2013 Report Abuse
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Ok Flowers, cashback declined wont use again
  johntyler | 31 Mar 2013 Report Abuse
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When I first ordered flowers from Prestige for my Mother, they were fantastic and lasted over 3 weeks. My recent purchase 2 days ago has left a lot to be desired!!! Plus, my cashback has been withdrawn for my latest purchase:-(:-( Personally, I won't be using them again!
  Natty1969 | 12 Mar 2013 Report Abuse
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I wish I had read the previous comment before using this company, the quality of the flowers were absolutely shocking, I paid £36 for them, including delivery and they were dead within 1 day! I emailed them immediately with photographs of the flowers, this opened a customer service case and marked it as critical but they have never responded to my emails or comments. I currently have an open Paypal dispute with them to get my money refunded. On top of that...the cashback didn't track anyway!!! Avoid at all costs!
  jm5968 | 07 Jan 2013 Report Abuse
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This is the worst value for money I have ever had. I paid for the upgrade for my elderly mother and when she told me what had arrived I was embarrassed. Unfortunately I live in France and could not go and take a photo, but even so when I complained, only 2 days after receipt, that I was unsatisfied, I was told I had received the flowers over a week ago and it was too late. The bouquet I ordered was the best seller, all over the website home page. It cost £25 plus delivery. It consisted of 2 lilys, 5 pink roses and a bit of greenery, but mum did receive a “free” box of chocolates the size of a cigarette packet. I did enquire what she would have received if I hadn’t upgraded? I received no answer. They should do away with that and concentrate on the flowers. The roses also started to die on day 2, that’s was the only reason I found out what was actually in the bouquet. I notice they don’t advertise how many stems are in each bouquet on the website. I will always stick to Asda or Tescos in future. A week on and I am still awaiting a reply. Regarding the cashback, fortunately that was instant I had no problems at all.
  Bev_Biggs | 24 Oct 2012 Report Abuse
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