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Get up to 1.11% of your purchase back
when you shop with Robert Dyas

Robert Dyas Reviews

Robert Dyas have achieved a four-star rating on TopCashback for a variety of reasons, including the items they sell, the service they provide and their fast delivery methods. Feedback provided by our members mentions the great products on offer and their “vast range”, while customers are also impressed with how swiftly their purchases arrive, with one highlighting a “seamless click and collect service” and another the fact an order arrived within a couple of days of placing it.

Value for money also seems to be an important reason why people have chosen to leave a good review. Members mention them being half the price compared to other retailers and the fact they bought items which were on a buy two, get one free deal. Regarding cashback, many members have comment on it tracking correctly and becoming payable quickly, with one customer saying they would “buy from Robert Dyas again as the cashback was very quick.”

The feedback is very similar on Trustpilot, where they have a three-star rating. Their customer service comes in for praise, with one reviewer saying they arranged within three minutes the replacement and collection of a faulty kettle. Again, the choice of products and delivery timescale are some of the reasons for positive feedback being left, while one regular customer states that the “quality of the products here are great. Have been using them for a decade now”.

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Robert Dyas Reviews
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Retailer declined cashback on a large purchase after claiming I'd used an unauthorised discount. The discount was applied latterly due to delayed delivery by the Retailer! Fairly disgusting to be honest.
  mercury84 | 12 Jan 2022 Report Abuse
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Fast,reliable and quality compined
  Akasha99 | 05 Dec 2021 Report Abuse
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Although Cashback was available and agreed with Robert Dyas; they declined payout!!
  kmriggy69 | 18 Oct 2021 Report Abuse
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Thank you! Thank you! Thank you!
  RobertNational | 06 Oct 2021 Report Abuse
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Great product and service
  pfmott2000 | 26 Sep 2021 Report Abuse
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Excellent ---good service and good, quick cashback
  Eternia | 09 Aug 2021 Report Abuse
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Quick and simple.
  genty | 29 Jul 2021 Report Abuse
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paid quickly
  fcunited | 27 Jun 2021 Report Abuse
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Poor customer service. They didn't fulfill my order and it took around 7 weeks and lots of emails to eventually get my money back. I placed my order on 23 April and they didn't deliver because they had cancelled the order. They said that they would process a replacement order, only to subsequently admit that they still hadn't done this. I eventually asked for a refund which they kept saying I would receive in 3-5 working days - the refund didn't come through and I had to keep following up. I eventually got my refund on 11 June.
  bentennant | 11 Jun 2021 Report Abuse
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Made a purchase for £400+ and my cashback got declined. Even though I made a similar purchase a month ago which got accepted.
  Jazzay | 17 May 2021 Report Abuse
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excellent service
  spursfan52 | 28 Mar 2021 Report Abuse
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Reliable payer
  justme123 | 20 Mar 2021 Report Abuse
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first class
  john57giles | 19 Mar 2021 Report Abuse
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We choose click and collect, our items were waiting for us and the staff were courtous and prompt
  magsdoc | 15 Mar 2021 Report Abuse
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Cashback declined for no reason on an expensive item. Always seems to happen when it's something of value...
  Amy and Matt | 11 Feb 2021 Report Abuse
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Awful service, they took the payment but did not supply the goods, had to report them to my credit card issuer to get my money back. I lost approximately £150 in credit card interest!
  mbees | 22 Jan 2021 Report Abuse
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Well, priced and useful everyday items.
  Barry_Cooper | 12 Dec 2020 Report Abuse
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Cashback declined on a £73 Purchase - Expect nothing !
  Dumbledore2017 | 28 Nov 2020 Report Abuse
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Do not buy from Robert Dyas. I purchased a Sharp microwave oven from them and within 12 months of the warranty period it developed a fault and tripped the power in the kitchen. I contacted Robert Dyas and they were not interested, saying the warranty had nothing to do with them. They would not give me any details of where the Sharp service centre was and left me to my own devices. Their customer service staff make a point of being unhelpful. Do not trust Robert Dyas and do not but from them under any circumstances.
  Member1195033826048 | 28 Nov 2020 Report Abuse
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Good prices, good finds!
  olmsss | 23 Nov 2020 Report Abuse
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Easy to deal with, great customer service . Will definitely recommend and use again.
  jquine58 | 11 Nov 2020 Report Abuse
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Fast pay out
  H2FoaJ4BN | 19 Aug 2020 Report Abuse
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Paid out within a few months which I think is very reasonable
  thatmouseyoulove | 18 Aug 2020 Report Abuse
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fast pay out
  H2FoaJ4BN | 03 Jul 2020 Report Abuse
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They were very good
  Paddy5000 | 11 Jun 2020 Report Abuse
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