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Get up to 1.11% of your purchase back
when you shop with Robert Dyas

Robert Dyas Reviews

Robert Dyas have achieved a four-star rating on TopCashback for a variety of reasons, including the items they sell, the service they provide and their fast delivery methods. Feedback provided by our members mentions the great products on offer and their “vast range”, while customers are also impressed with how swiftly their purchases arrive, with one highlighting a “seamless click and collect service” and another the fact an order arrived within a couple of days of placing it.

Value for money also seems to be an important reason why people have chosen to leave a good review. Members mention them being half the price compared to other retailers and the fact they bought items which were on a buy two, get one free deal. Regarding cashback, many members have comment on it tracking correctly and becoming payable quickly, with one customer saying they would “buy from Robert Dyas again as the cashback was very quick.”

The feedback is very similar on Trustpilot, where they have a three-star rating. Their customer service comes in for praise, with one reviewer saying they arranged within three minutes the replacement and collection of a faulty kettle. Again, the choice of products and delivery timescale are some of the reasons for positive feedback being left, while one regular customer states that the “quality of the products here are great. Have been using them for a decade now”.

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Robert Dyas Reviews
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Received in published timescale
  Crystaltips16 | 03 Jun 2020 Report Abuse
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Picked precisely what I wanted
  carlingdave | 18 Mar 2020 Report Abuse
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Whilst payment and pick up was easy, the cashback tracked at less than half of expected. No reason given and seems they can make it up as they go along. Thankfully this was not lots of money we were talking about but they are not paying what they say they do.
  Eaglei69 | 10 Mar 2020 Report Abuse
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fast pay out
  H2FoaJ4BN | 04 Mar 2020 Report Abuse
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5* quality product
  Perkypauline55 | 23 Jan 2020 Report Abuse
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excellent payers
  sunilandjay | 16 Jan 2020 Report Abuse
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First Class
  karen8karen | 12 Jan 2020 Report Abuse
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Dreadful, wanted to give them 0 out of 5. They have reduced the amount of cashback on my last 2 purchases, and refuse to stand by the original amounts. It has really put me off using them in future.
  sometimesong | 08 Jan 2020 Report Abuse
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Declined legit purchase for no reason. Only 42p so can't be bothered to appeal but will avoid from now on.
  ronmanager | 07 Jan 2020 Report Abuse
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Cashback declined, vague nonsense reason given, be careful if buying from them.
  eggmizzle | 06 Jan 2020 Report Abuse
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Easy site to use, good prices and good delivery
  Uschiland | 31 Dec 2019 Report Abuse
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1st class,excellent service.
  trish_lloyd | 21 Dec 2019 Report Abuse
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My purchase was ready for collection as advised and staff were very helpful. (Maidstone branch)
  Roysutcliffe | 17 Dec 2019 Report Abuse
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Confirmation and Payable came through. No problems, a straight forward transaction.
  TheLad | 14 Dec 2019 Report Abuse
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I would give it zero stars if I could! After a few days, my cashback was showing a different amount compared to what I really should be earning. RD claims to have given the ‘correct’ amount back but it’s less than half of the actual amount I was quoted. Don’t purchase from RD, they’re like most British politicians, full of rubbish, lies and can not deliver the goods!
  JonnyG721 | 11 Dec 2019 Report Abuse
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Received in published timescale
  Crystaltips16 | 07 Dec 2019 Report Abuse
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Would have given Robert Dyas less than 1 star if I could. Awful Customer Services promised delivery 29th Nov still waiting, have contacted Company numerous times and ways - No joy! DO NOT USE
  Rafael | 06 Dec 2019 Report Abuse
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no problems easy to use very happy with the items i have
  zlb33 | 14 Nov 2019 Report Abuse
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Terrible customer Service poor quality products Terrible customer Service, Never buy from this cowboy's. Would put dell boy to shame. If something goes wrong with transaction or product expect no response. Be careful with online purchase refunds as they are never processed. I returned my online purchase,in store and recept was given but the money never showed up in my account. Haven't still been paid.  Second time a very bad experience with this retailer.
  aminkeshavji | 10 Oct 2019 Report Abuse
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Received in published timescale
  Crystaltips16 | 09 Oct 2019 Report Abuse
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Cashback declined
  JL4720 | 06 Sep 2019 Report Abuse
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Good, all done as expected, thanks!
  iamlauraaurora | 03 Sep 2019 Report Abuse
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SLOW PAYOUT
  racheljane1975 | 19 Aug 2019 Report Abuse
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Paid quickly!
  Steven45 | 31 Jul 2019 Report Abuse
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Always a great place to shop in or online A+
  antoniom | 24 Jul 2019 Report Abuse
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