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when you shop with Sainsbury's Groceries

Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review
Sainsbury's Groceries Reviews
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Does not track orders reliably. When they do though, the cashback is paid in a reasonably timely fashion.
  Dave0564 | 08 Mar 2022 Report Abuse
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I have had to raise a missing claim for every shop online I do for groceries with Sainsburys. Nothing has tracked since November 2021 and I have ensure browser history etc clear before clicking through to merchant. I use them every week, and every time a claim is raised… and they are all currently “waiting for merchant”.
  Akb89 | 04 Mar 2022 Report Abuse
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Cash back doesn’t always track, had to send in 2 requests already and I’m a new user.However as it’s free money can’t really grumble.
  SMS1969 | 01 Mar 2022 Report Abuse
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Earnings didn't track on groceries,had to put in claim
  xxxxMoxxxx | 27 Feb 2022 Report Abuse
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cashback takes time
  haze14 | 24 Feb 2022 Report Abuse
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I sometimes do not get my cashback for example on Sunday, February 13, 2022 I am yet to receive my cashback. Why?
  Carmiesp | 20 Feb 2022 Report Abuse
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excellent pay out time
  Sylvi H | 06 Feb 2022 Report Abuse
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Sainsburys seem to be struggling a bit with Cashback. A number of transactions have not tracked, although the click is there, and they are slow to deal with missing claims. Things have improved slightly recently, as more purchases are now tracking than not, but it does feel very messy.
  Dave0564 | 04 Feb 2022 Report Abuse
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i think about 7 transactions no tracking
  nicholson9479 | 01 Feb 2022 Report Abuse
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None of my orders successfully tracked and I have multiple different claims from four months ago that are still "waiting for retailer"
  AnonymousDisplayName | 30 Jan 2022 Report Abuse
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I shop at Sainsbury's quite regularly, so it's great they're on here too.
  BeautybyYvonne | 26 Jan 2022 Report Abuse
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Two months later and still no cashback showing
  kellybegley | 26 Jan 2022 Report Abuse
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Ity is very good cashback on groceries but there does not always seem to be cashback given.
  jean3349 | 22 Jan 2022 Report Abuse
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good transaction
  venusquality | 21 Jan 2022 Report Abuse
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Great! thank you. Easy cashback
  Member850436579642 | 15 Jan 2022 Report Abuse
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i do not always get cashback when your meant too, but worth the amount when i do
  the duke 99 | 05 Jan 2022 Report Abuse
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Excellent service all round. Quality. Never let me down
  marianwilliams | 29 Dec 2021 Report Abuse
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Sainsburys seem to be struggling a nit with Cashback. For a while, they were offering a % but have now changed to a fixed £p, depending on the category of purchase/customer. I have now 6 orders with unresolved cashback issues: 4 not tracked at all, although the click is on my order history. 2 where the purchase value has changed, mostly due to returns at point of delivery, because of merchant stock outages. Not very happy with Sainsburys Groceries cashback at the moment. Hoping that things will settle down in the New Year.
  Dave0564 | 26 Dec 2021 Report Abuse
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really easy using Cashback,
  sarahv1604 | 19 Dec 2021 Report Abuse
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my go to store
  Penny Hallworth | 17 Dec 2021 Report Abuse
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The cashback only tracks the initial purchase and not if you go back to amend an order. For example Sainsburys lets you "book a slot" as long as there is at least £40 in the basket which we often do and then come back at a later date to complete the shop which means our shopping is completed in two phases: phase one a quick addition of items up to £40 to save a slot, then another £100+ spend of goods which isn't captured and is cash back were missing out on. Can anything be done to rectify this??
  SkoobyDu | 01 Dec 2021 Report Abuse
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Wasn't expecting anything; sure enough... Don't quite understand why a Zero entry appeared anyway.
  Dave0564 | 23 Nov 2021 Report Abuse
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No cashback received or even showing as eligible. Wouldn't use again
  SarahLouCollins | 20 Nov 2021 Report Abuse
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Great service, very good deals.
  yashmando | 13 Oct 2021 Report Abuse
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Cash back does not track despite a claim, been several months now
  NYeomans98 | 12 Sep 2021 Report Abuse
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