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Get up to 7% of your purchase back
when you shop with Secret Sales

Secret Sales Reviews

Reviews and experiences from TopCashback members who have shopped with Secret Sales. Log in to review
Secret Sales Reviews
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Cashback declined
Cashback was declined. No idea why though?
  junglistg | 12 Nov 2024 Report Abuse
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Don’t pay out
Bought a bag from them for daughter’s birthday in July expecting to get my cash back. Declined. No idea why. Looks like I’m not the only one from below reviews to miss out.
  Moragsmith65 | 11 Nov 2024 Report Abuse
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They Do Not pay Up
Cashback declined. The only company that has decline my claim in years. Not worth pursuing but i thought i'd let people know.
  autolycus_tcb | 04 Nov 2024 Report Abuse
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Big and small purchase declined - avoid
Their prices are low but from my experience they clearly they don’t pay cashback. Had a big and small purchase declined totalling about £40 missing cashback.
  liamdonnelly | 11 Oct 2024 Report Abuse
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Dont expect cashback
Another joker site that just declines your valid purchase with no explanation even though you have all the evidence to support your purchase. This whole area of cashback tracking really needs to have an overhaul as it's way too easy for retailers to simply decline.
  jacuk | 04 Jul 2024 Report Abuse
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Took ages to update and didn't pay out cashback
Took ages to update and didn't pay out cashback
  Td260407 | 04 Jun 2024 Report Abuse
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secret delights!
cashback was prompt.I ordered from diferent companies,fantastic choice and loads on sale.All good quality,Quiz roman ect Goddiva supplied my mother of the bride dress,and gave me 20% off next order.returns a re charged so best to order from same company for returns!
  lynthepin | 08 Jan 2024 Report Abuse
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I spent £150 on my order 3 weeks ago and they won't chase up missing parcel with Evri. They are impossible to get hold of, emailed and received an automated fob off, now waiting over an hour on chat...
  wachew | 15 Dec 2022 Report Abuse
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Great items at great prices
  Singh_Simba | 10 Dec 2022 Report Abuse
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Like other sites they take far too long to pay out.
  SusiBlue | 05 Nov 2022 Report Abuse
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Absolutely shocking. No customer service. Impossible to get a refund for faulty items. No returns policy.
  Member599260933700 | 04 May 2021 Report Abuse
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buy something if you like it,BUT DONT BUY FACTORING IN CASHBACK AMOUNT, these sneaky wrongdoers will decline your cashback after 4 months so that you can not even lodge a missing claim
  fiz29 | 09 Apr 2021 Report Abuse
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Purchase made in september , declined cashback 30th December . Only a small amount but besides the point wont bother again
  Member359194113015 | 04 Jan 2021 Report Abuse
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Slow payers
  Barlaston2710 | 19 Dec 2020 Report Abuse
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Always great choice at very reasonable prices.
  KCarson | 04 Jan 2020 Report Abuse
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My order never delivered. A refund was promised by a customer service staff in May 2019. I am yet to receive my refund.
  sazman05 | 11 Aug 2019 Report Abuse
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absolute waste of time
  janinernorman | 24 Apr 2019 Report Abuse
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Items take ages to arrive, terrible customer service, can't get hold of anyone to resolve and do not respond to messages. Will never buy from them again.
  Sherydog | 17 Nov 2018 Report Abuse
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Fast tracking and payput
  1917simpson | 24 Oct 2017 Report Abuse
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highly recommended although their postage can be dear
  sthaby | 08 Sep 2017 Report Abuse
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It takes a while to get the cashback, but good deals
  ar2588 | 31 Aug 2017 Report Abuse
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Fast payment
  D_hood | 14 Feb 2017 Report Abuse
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Great transaction
  pkjames | 10 Feb 2017 Report Abuse
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Great prices, great products
  1538939817 | 01 Feb 2017 Report Abuse
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Although a good site, I found the delivery schedule to be a little long and the cashback seems to take a long time to be confirmed as well.
  nonny1984 | 23 Jan 2017 Report Abuse
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