Get up to 8% of your purchase back when you shop with Serenata Flowers Join TopCashback Free
Get up to 8% of your purchase back
when you shop with Serenata Flowers

Serenata Flowers Reviews

If you’re looking to earn some cashback when sending flowers, you could do a lot worse than Serenata Flowers, judging from the feedback you’ll find below. Not only do many of our members praise them for the quality of their flowers and service, but you’ll also find plenty who have been delighted with the cashback earned from using them.

One TopCashback member who left a Serenata Flowers review said: “Love this company. Their flowers are always beautiful and they are quick to do cashback.” However, they are far from being alone in highlighting the quality of the products offered, with other comments including “flowers were very beautiful and very long lasting — thank you”, “brilliant service, will definitely use again”, “excellent service, prompt delivery, beautiful flowers” and “quick, easy to use. Friend adored her flowers — they were as described as in picture”.

Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. I am more than happy” and “beautiful flowers delivered, great prices and cashback tracked very quickly”. Log in to review

Serenata Flowers Reviews
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Flowers were all dead within a week, pricers were inflated for Mothers Day.
  Solomon | 22 Mar 2015 Report Abuse
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I have ordered flowers twice and chocolates once from Serenata. Neither flowers nor chocolates were for me but the recipient was very pleased. I'm not happy that I have had to chase cashback for all three orders. The third order has apparently been declined. I'm not sure if I will be placing any further orders, I'd rather not have the hassle of the time it took chasing the cashback that I did receive.
  barbara831 | 06 Feb 2015 Report Abuse
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I've ordered several times from this merchant - they do really good flowers but NEVER pay cashback. I've had four transactions track at £0.00, despite ordering well over £200 of flowers. Like I say, great flowers though. Just very disappointed with the cashback experience.
  RobBeard | 22 Dec 2014 Report Abuse
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Awful flowers, came in a box, nothing like the picture. Cashback tracked quickly then changed to £0 when payable. I won't be using them again and I hope that this post encourages people to do the same.
  1158893627 | 12 Sep 2014 Report Abuse
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Poor flowers. Offered 10% discount when I called to complain about them as they were a gift for my Mother for Mothers Day. I din not take the refund. Would not use again. Very poor.
  Darren_key | 26 May 2014 Report Abuse
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Cashback rate was good, delivery and quality of goods was excellent and cashback became payable in 8 weeks. Great service and I will use again.
  ach2 | 08 May 2014 Report Abuse
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The VAT element seems to have been omitted in the calculation of the cashback, and indeed from the amount recorded as paid
  Travello | 26 Jan 2014 Report Abuse
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Flowers OK for the price but not brilliant. Cashback eventually came but had to chase up via TCB dispute process. Overall would rate as average but would probably use someone else next time.
  AndyMcK | 22 Dec 2013 Report Abuse
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Terrible. Would highly NOT recommend...used to purchase flowers as gift in December 2011. The claim did not track then Serenata denied that I ever made the purchase despite submitting the order number and softcopy invoice (both of which I still have) to both TCB and Serenata customer service. I have still not received a response from Serenata. Typical British customer service (or lack of).
  nicola_john | 10 Jul 2013 Report Abuse
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Failed to track - won't bother with them again as plenty of others to choose from.
  Ben_Shaw | 09 Jun 2013 Report Abuse
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Ordering was easy, as was choosing a delivery date. Prices were good. Cashback tracked within 24 hours and paid out in ~6 weeks. Can't comment on the quality of the product as they were a gift.
  Solomon | 05 Jan 2013 Report Abuse
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Ordering was easy, as was choosing a delivery date. Prices were good. Cashback tracked within 24 hours and paid out in ~6 weeks. Can't comment on the quality of the product as they were a gift.
  Solomon | 05 Jan 2013 Report Abuse
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Ordering was easy, as was choosing a delivery date. Prices were good. Cashback tracked within 24 hours and paid out in ~6 weeks. Can't comment on the quality of the product as they were a gift.
  Solomon | 05 Jan 2013 Report Abuse
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Commplete nightmare avoid!!! Just been declined saying the order was cancel which is a load of rubbish and it has taken since march for them to respond!
  mari1978 | 13 Nov 2012 Report Abuse
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flowers lasted 4 days roses rusty around edges on day of arrival never use again
  halffingeruk | 20 Aug 2012 Report Abuse
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Flowers arrived on time and very well presented. Will use again.
  princesszola | 31 Jul 2012 Report Abuse
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top notch all round
  leomurray | 27 Jul 2012 Report Abuse
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If sent as a gift the recipient will probably say the flowers are lovely as it would be rude to say otherwise. However one of my purchases was delivered to my home and I was quite disappointed with the quality.
  JamboAde | 25 Jul 2012 Report Abuse
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One of three purchases did not track cash back. I submitted a claim but as with others Serenta claim that topcashback was not the last referrer which is complete rubbish.
  JamboAde | 25 Jul 2012 Report Abuse
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Did not track cash back for either purchase I made with them. I submitted a claim with Topcashback but Serenta have said that Topcashback was not the last referrer and so I have not been paid. Do not use if you want cash back.
  hldomster | 03 Jul 2012 Report Abuse
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Cash back didn't track which was a bit disappointing. The flowers were very good but they didn't deliver on the day i paid for. Contacted them and they gave me a refund on the delivery. Good customer service but don't use this merchant if you want cash back.
  Zach107 | 27 Jun 2012 Report Abuse
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Cashback has been declined despite efforts from Top Cashback.
  Alfie_C | 15 May 2012 Report Abuse
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The flowers were for a birthday present - I believe they arrived on time and were very nice but no cashback despite claim. Pretty disappointing.
  Alfie_C | 03 May 2012 Report Abuse
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The flowers never were delivered on the arranged day, even though ordered early enough.Also they had contact telephone numbers & email if there was a problem? But no one got in touch. No explanation as to why the flowers were not delivered? Would not recommend!
  joecool | 01 May 2012 Report Abuse
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If you look on review sites, you'll see that they are flooded with complaints about the service from Serenata Flowers. I had a terrible experience with them. I contacted their Ecommerce Manager, Peter Ahl, and despite promising he'd help me he never responded to my emails or phone calls. I tried to contact him over 20 times in total. I didn't get my order.
  jennifer786 | 19 Mar 2012 Report Abuse
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