Get up to £52.50 of your purchase back when you shop with SSE Energy Join TopCashback Free
Get up to £52.50 of your purchase back
when you shop with SSE Energy

SSE Energy Reviews

Take a look at the SSE Energy reviews below and you’ll see plenty of five-star feedback from TopCashback members who signed up with them through us. While many mention cashback, the energy company also comes in for praise for their service. On the subject of cashback, one delighted customer said: “Took out a new fuel supply with them in October, which was switched over by November. First Direct Debit came out in December and cashback immediately went from pending to payable.”

Other comments you’ll find include “nice little treat and pretty fast payment” and “very quick — paid as soon as my first month’s payment came out”. Another member stated: “Took out my boiler plan in October and received payout in February. The plan is great and they were out to service my boiler very quickly.” Others who have commented on the company said such things as “very easy to deal with” and “very helpful and efficient service — can’t fault them really”. While their overall rating on Trustpilot isn’t good, you will find some very positive SSE Energy review feedback.

One customer described them by saying: “Best energy company ever — so helpful, polite and value for money. I have energy and broadband with SSE for under £50 a month, which is fabulous.” Other remarks include “always friendly and helpful — any problems get sorted quickly and efficiently”, “I have been a customer of SSE for three years now and have nothing but praise for them” and “never had a single problem with SSE”. Someone else wrote: “I can honestly, hand on heart, say that the customer service with SSE has got to be the best I have received from a company.” Log in to review

SSE Energy Reviews
friend icon
Takes an exceptional long time to reach payable a lot more than the twelve weeks.
  allwul | 22 Nov 2017 Report Abuse
friend icon
Paid after waiting quite a few months
  SeeTheBee | 22 Nov 2017 Report Abuse
friend icon
Took from end of June to 21st November for it to reach payable, but at least it got there after raising the issue with topcashback
  foggy3360 | 21 Nov 2017 Report Abuse
friend icon
5 months in and still waiting for cashback
  GUSTAVE | 19 Nov 2017 Report Abuse
friend icon
Over 20 weeks and still no cashback. Took 16 weeks to get confirmed. Raised a ticket with TCB 6 weeks ago as concerned by other reviews. Have went a few posts since and was told yesterday that I was not the only one with a long delay!
  clarendon1 | 16 Nov 2017 Report Abuse
friend icon
21 weeks still no cashback
  patchworkcat | 16 Nov 2017 Report Abuse
friend icon
Nearly six months later still no payout. Very poor.
  damiangillespie | 16 Nov 2017 Report Abuse
friend icon
smooth sign up process and cashback changed to confirmed but still waiting for it to be payable 16 weeks after purchase (well beyond supposed target). So all in all not a great experience.
  nick50000 | 01 Nov 2017 Report Abuse
friend icon
Terrible cashback not tracked correctly. Excuse was they changed systems so couldn't track. Useless and very unfair
  mcmurrm | 31 Oct 2017 Report Abuse
friend icon
Earning cashback was easy - the deals were excellent. However, I signed up with SSE in March 17 and have just received the cashback now - late September 17
  lbleakley1 | 20 Sep 2017 Report Abuse
friend icon
Unable to select no star! Very disappointing and frustrating. I am unlucky as I have been chasing for straightforward missing cashback claim. Has been waiting since Dec 2016 despite numerous correspondece with tcb staff. Feeling cheated by this retailer already ! Hope SSE is honest enough to honour it .
  All_Things_Lovely | 14 Sep 2017 Report Abuse
friend icon
A few hiccups , mainly due to two accounts applying for cashback. However topcash sorted it out and I received the proper payment relativley fast compared to others who I won't name. On the whole I feel valued by topcash for the effort they made.
  tonyd19565 | 14 Sep 2017 Report Abuse
friend icon
cheers... great service
  Flangelina88 | 11 Sep 2017 Report Abuse
friend icon
No response from retailer about missing claim raised.
  All_Things_Lovely | 29 Aug 2017 Report Abuse
friend icon
Very quick and a great deal!
  Rachaelblay88 | 15 Aug 2017 Report Abuse
friend icon
Good service
  plodchucky | 11 Aug 2017 Report Abuse
friend icon
Really quick payment, 2 direct debits and it was in my account??
  gregmedwell | 09 Aug 2017 Report Abuse
friend icon
I have to make a comment?
  st1nkythecat | 04 Aug 2017 Report Abuse
friend icon
Great service
  rodger247 | 30 Jul 2017 Report Abuse
friend icon
If I could give a negative score I would, after 7 months of waiting to receive my cashback was advise that my claim was illegitimate, whatever that means
  ecprior | 28 Jul 2017 Report Abuse
friend icon
7 months later and still waiting on payout, useless.
  ecprior | 28 Jul 2017 Report Abuse
friend icon
quick easy and how life should be
  grimjim50 | 27 Jul 2017 Report Abuse
friend icon
Took sometime, however paid out.
  ash_samuels | 27 Jul 2017 Report Abuse
friend icon
Switched in November 2016. Still waiting on cashback
  G1970 | 25 Jul 2017 Report Abuse
friend icon
The purchase wasn't tracked automatically which meant it took pretty much 6 months for the claim to come through, too slow in my opinion.
  rickywill44 | 23 Jul 2017 Report Abuse
1...1112131415...22      View:   2550100