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Superdrug Reviews

Reviews and experiences from TopCashback members who have shopped with Superdrug. Log in to review

Superdrug Reviews
	Incompetence, ignorance and inconsistence Absolutely disgraceful customer service. Placed order via TopCashBack. Superdrug failed to track orer. Staff in store told me to complain via WhatsApp. Superdrug ignored the complaint raised via WharsApp. Then following a further visit to the store sent email denying any affiliation with TopCashBack. Immoral conduct trying to swerve complaints by deliberately and knowingly wearing people down by faking incompetence. Little wonder people are stressed when their mental health is being attacked with unscrupulous tactics, as demonstrated here by Superdrug.
	Gill_Carnell \| 21 Nov 2024 Report Abuse
	Successful payment Payout okay
	mark_mackey \| 29 Oct 2024 Report Abuse
	Paid out quickly after creating a missing cashback claim Superdrug rarely tracks for me and I often don't bother to claim but after chasing up this order the payout was fast. Still find Superdrug a good online shopping experience and fast delivery. No real complaints.
	Tryer \| 15 Oct 2024 Report Abuse
	Declined cashback on a legitimate purchase Cashback was declined without any good reason, last time I purchase from Superdrug
	jazzuk777 \| 14 Oct 2024 Report Abuse
	Much lower cashback paid than expected They declined the complaint, as due to million possible reasons one of them even being that it could even be the fact that final click was not from Topcashback. Obviously then it would not track at all, many other possible reasons we're incorrect too. Do not rely on their cashback guys.
	634004024002908665 \| 01 Oct 2024 Report Abuse
	Fast payout Fast to payout
	mark_mackey \| 22 Sep 2024 Report Abuse
	Great Takes a while but tracks in the end
	LL784 \| 15 Sep 2024 Report Abuse
	Cashback doesn't work Unfortunately the tracking and receiving cashback from Superdrug doesn't work. I have followed the instructions & have gone through TopCashback to make online Superdrug purchases 5-6 times over the last 6 months and it bever worked. Pity.
	yana_rock \| 07 Sep 2024 Report Abuse
	Didn't track Despite following all the tracking guidelines, this purchase didn't track and Topcashback had to manually apply the cashback - not an ideal situation.
	Beeksnew \| 27 Jul 2024 Report Abuse
	Wrong spend amount and percentage of cashback Tracked at £75.00 when I had spent £90 on a single item. I requested click &collect which offered 6.8% cashback. The tracked amount is less than £2. Do the maths!!!
	Tweston68 \| 25 Jul 2024 Report Abuse
	Does not fulfill cashback I find Superdrug cashback to be slow or declined for some reason, I raise. A claim but nothing ever comes through. I Rarely use them now.
	Valyyt73 \| 02 Jul 2024 Report Abuse
	Quick to payout Always good & on time with cashback
	mark_mackey \| 03 Jun 2024 Report Abuse
	Purchase Very good profucts and fantastic price
	Tomik78 \| 27 May 2024 Report Abuse
	Cashback did not track Cashback did not track, after a year nothing. Thanks to Topcashback who made a goodwill payment because Superdrug never admitted I had bought from them.
	soapysue \| 22 May 2024 Report Abuse
	Awful. They never acknowledge my purchases sometimes. Never had cash back on 3 occasions
	Crete \| 18 May 2024 Report Abuse
	You buy and they will not pay Once again the come up with a way to not pay. Did all the right things but will not pay cashback. Will not bother any more.
	1johnboy \| 01 May 2024 Report Abuse
	Declines Cashback Now 2 orders where they have declined my cashback. Well done Superdrug you have lost a customer as I will never purchase from Superdrug again.
	LizzieF0471 \| 29 Apr 2024 Report Abuse
	Joined as New Custoner via TC and claim declined! Purchased as a brand new customer and Superdrug declined with status 'non-commissionable' which I am advised could mean a multiple of things. The bottom line is I purchased items, via TopCash and provided all the purchase details, so not good enough really. I won't waste my money with this retailer again, plenty others to give my business to.
	Fl0wers \| 15 Apr 2024 Report Abuse
	One of the worst... Superdrug, in my dealings never pay cashback and always reject claims. I always clear cookies/caches etc. and yet it never tracks! Good Luck in getting anything!
	BrianTuck \| 13 Apr 2024 Report Abuse
	great prices to start with so cash back a added bonus and paid quickly GREAT PRICES TO START WITH ADDED CASH BACK BETTER THE BARGAIN GREAT ALL ROUND BE SILLY NOT TO USE CASHBACK ITS FREE MONEY
	martin2710 \| 26 Mar 2024 Report Abuse
	Amazing Quick and easy cash back from Superdrug
	TeresaLord \| 17 Mar 2024 Report Abuse
	Fast to payout Fast on paying out ??
	mark_mackey \| 16 Mar 2024 Report Abuse
	Great offers but lies about amount they pay Purchased in November 25th expecting 35%cash back as advertised sadly spent £94 and got £5.50 my math for this comes in at around £33 thanks Superdrug very dissatisfied and disappointed
	68Kelmic69 \| 09 Mar 2024 Report Abuse
	Still not paid I have been waiting since November to be paid for my 2 orders and still nothing. I have been advised this is being looked into. I made the purchase in good faith..thinking my cashback would be paid shortly after...really disappointing ??
	GIN123 \| 03 Mar 2024 Report Abuse
	Superdrug Very hit and miss. Sometimes tracks quickly but often have to submit a claim.
	audmum \| 01 Mar 2024 Report Abuse

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