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Tesco Direct Reviews

The fact they offer great prices and deals, provide a good service and deliver quickly are just some of the reasons why TopCashback members love shopping with Tesco Direct. Customers seem to be impressed with how easy the site is to use and the fact that items can be collected the day after placing an order on their website.

Although their overall Trustpilot score is not great, there are many positive reviews which praise Tesco Direct’s prices, the speed of delivery and the updates provided regarding their purchase. Many customers also praise their customer service team with regarding to how they have responded to problems which have arisen with their purchases, including dealing with arranging replacement products, delivery issues and refunds.

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Tesco Direct Reviews
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Tesco never pay out through topcash back I have had 6 purchases with them over the years and only once have they paid out go else where like Curry's
  jacrobokapi | 14 Feb 2016 Report Abuse
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Pre-Christmas transaction did not track .Claim raised and declined by Tesco with no explanation. I'm an experienced cashback user of over 10 years. There is no justifiable reason to decline this, but it's only 75p so I won't get over excited about it. Obviously I won't use them again though!
  tcexpress | 10 Feb 2016 Report Abuse
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Tracked quick
  manfromuk | 08 Feb 2016 Report Abuse
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Straight forward and no problems
  Smarties475 | 08 Feb 2016 Report Abuse
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Tracked and paid quickly
  f1yswat | 03 Feb 2016 Report Abuse
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gr8 all round
  leoncope999 | 30 Jan 2016 Report Abuse
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Quick payment.
  matpb18 | 27 Jan 2016 Report Abuse
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Very quick and easy.
  SherryL69 | 27 Jan 2016 Report Abuse
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Spent 230 but declined to pay cashback
  CLUB4ME | 26 Jan 2016 Report Abuse
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great prices great cash back
  lotteryking1 | 26 Jan 2016 Report Abuse
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Very good indeed
  | 26 Jan 2016 Report Abuse
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Tracked and then declined! - standard pattern for Tesco direct. see recent reviews. Wanted to give 0 stars, but forced to give 1
  weblah | 23 Jan 2016 Report Abuse
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Tracked cashback then declined! rubbish!!
  kerryski | 16 Jan 2016 Report Abuse
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Declined cashback. No idea why. Will not use again.
  reamilton78 | 13 Jan 2016 Report Abuse
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It was tracked and then declined. No idea why though, will submit a claim and see what happen next.
  gambitq | 12 Jan 2016 Report Abuse
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Tracked ok but then declined.
  scootergirl2 | 10 Jan 2016 Report Abuse
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Tesco offered 10% cashback when signing up for their any-time delivery service, but their website crashed when processing my order of £209. When I tried it again it said I was already signed up so I couldn't have my 10%! Strangely, it tracked something and gave me a random £3.63 instead of £20.90 cashback! Topcashback have done their best but even with all of the evidence that this was a website failure issue Tesco simply declined and I have lost out to the tune of £17; not impressed! Don't buy from Tesco unless they are genuinely the cheapest price, just treating the topcashback as a lucky bonus if they are in a good mood!
  yara1 | 02 Dec 2015 Report Abuse
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Tracked but then didn't pay. This isn't the first time this has happened with Tesco. Don't use them unless the price is the best without cashback.
  Mumatwork | 28 Oct 2013 Report Abuse
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Tracked but then didn't pay. This isn't the first time this has happened with Tesco. Don't use them unless the price is the best without cashback.
  Mumatwork | 28 Oct 2013 Report Abuse
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I bought a Google Nexus & accessories last Nov/Dec 2012 and cashback was tracked at £6.13. After a year of chasing, TCB couldn't get an answer from Tesco and offered me 50% of the cashback total. I took it as I felt I had no option. If I were to buy from Tesco direct again, I would definitely NOT rely on getting cashback from them. Thank you to TBC for chasing.
  deanclan | 27 Oct 2013 Report Abuse
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Hudl cashback advertised at 7.35% on purchases minus VAT amount. my purchase was £102 before VAT yet iv only got £3 cashback, thats 3% not the 7.5 advertised ?!?!?
  k8bek | 25 Oct 2013 Report Abuse
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Always paid up eventually, but very, very, very, very slow!
  | 21 Oct 2013 Report Abuse
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Cashback declined, no reason, will go back to amazon in future as they are cheaper without the cashback.
  makinteee | 20 Oct 2013 Report Abuse
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They do not want to give you cashback and will decline time after time.
  jendib | 18 Oct 2013 Report Abuse
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Have just had the last 3 purchases declined (having tracked immediately) 2 were for toys and the other an ipad 2. On reading other members comments it now seems to be a familiar occurrence. I have filed missing cashback claims, but am not optimistic they will be resolved. Would never purchase from Tesco just for the cashback - they are obviously not to be trusted!
  vinuela | 14 Oct 2013 Report Abuse
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