Get up to £35.00 of your purchase back when you shop with Tesco Mobile Join TopCashback Free
Get up to £35.00 of your purchase back
when you shop with Tesco Mobile

Tesco Mobile Reviews

Discover the best deals as Tesco Mobile offers their customers a wide variety of contracts. As well as flexible services, they also offer benefits such as capped contracts, which give you the ultimate control. This is especially evident with the Tesco Mobile reviews below you will see one member has said: the “best deals to be had are from the Tesco Mobile website,” while also describing their service as “reliable”. Others claim that the service is “fantastic value for money.” In addition, the customer service has been described as being “spot on” while it is “simple to sort any issues.”

Their cashback process has been described as “quick” and “excellent service,” some members say they would recommend Tesco Mobile. Whilst others claim the company is “very easy to deal with”, when it comes to their cashback. Others saying the cashback was really “easy to earn” and they received “very quick payment, no problems”. Some users even describe themselves as “extremely impressed” with the cashback service.
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Tesco Mobile Reviews
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Terrible not honouring cashback
This is now the 3rd time you have not honoured my cashback as you can't track me! Really 3 times!!!
  Carolinestobi | 09 Sep 2024 Report Abuse
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Excellent!
Quick payout & happy with service
  catherineuzor | 25 Aug 2024 Report Abuse
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Unexpectedly prompt
Cashback tracked first time with an expected payable time of some months. Claimed last week - probably 6 weeks earlier than expected. Can't fault this.
  Dave0564 | 29 Jun 2024 Report Abuse
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Worked and quicker than last time!
This time it worked out, which will certainly make me re order and hope the order smoothly tracks again.
  Member1194336671015 | 29 Feb 2024 Report Abuse
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No don't
Purchased a handset with a rolling 1 month contract for a very good price outright. After the first month of the contract I cancelled the SIM as I didn't need it, Tesco then refused to pay claiming I had changed the contract. If it had been a 12 or 24 month contract I could understand that but a month contract I had fulfilled my side of the contract. Topcashback did help and helped make up some of the missing cashback but I consider Tesco to be disingenuous. I will be using topcashback again but not Tesco Mobile.
  bellmal | 23 Jan 2024 Report Abuse
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Gone from being excellent customer service to dodgy, unreliable provider!
Have forgotten how to do good Customer Service, and have alienated many long term loyal customers. Deals are no longer best value, its easy to find better for less. Some of the 5 start reviews here don't even bother with a full 1 liner.......................
  CD53 | 29 Aug 2023 Report Abuse
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waste of time - whole scenario is disgusting
Disgusted that my 100% true genuine transaction with a valid click-thought was not paid-out . Disgraceful to say 'can't find me' when I have a 24 month contract and a monthly direct debit!!!! TopCashBack wasted MUCH of my time. Very unhappy & disappointed.
  cripley1 | 20 May 2023 Report Abuse
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Don't count on cashback
Dreadful, zero-star transaction. Bought a Samsung phone with an upfront payment and a 1-month contract. Tesco declined cashback for the “Order canceled or returned” reason. TCB reps were not helpful either, made different rejection reasons every time I replied in my cashback claim.
  senukas | 05 May 2023 Report Abuse
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Took a few months but got the money such a good deal thanks
  Newstuff1 | 09 Feb 2023 Report Abuse
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quick payment
  donkeys1 | 28 Jan 2023 Report Abuse
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Very quick payout, very happy, thank you :)
  SoppySophie | 24 Jan 2023 Report Abuse
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Great value and service, fast cashback right thro to payable.
  system557 | 19 Jan 2023 Report Abuse
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Very easy and quick.
  absaar | 22 Dec 2022 Report Abuse
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Have been a customer for 7 years now and I can say they are reliable, no price increases during contract and great customer service. Recommended to all my family and friends already.
  Danaosx | 18 Dec 2022 Report Abuse
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Took an extra 6 months and Topcashback had to pursue them. Initially only paid £100, the deal was for £200. Not impressed, but thanks Topcashback for chasing them.
  keaveyd | 10 Nov 2022 Report Abuse
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quick payment
  donkeys1 | 19 Oct 2022 Report Abuse
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Don't seem to get any cashback, registering as £0.00.
  Pattie3 | 12 Oct 2022 Report Abuse
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Excellent cash back offer, tracked and paid very promptly
  NigelImp | 11 Aug 2022 Report Abuse
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4 months this took...
  AbzLondon1 | 06 Aug 2022 Report Abuse
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Excellent. Paid out very quickly
  SammyMorris | 20 Jul 2022 Report Abuse
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Easy process. Takes a little time, but worth waiting for.
  woodentop01_ | 06 Jul 2022 Report Abuse
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Excellent - Very Smooth
  big69ee | 04 Jul 2022 Report Abuse
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Very impressed with this deal from Tesco and Topcashback, well worth doing.
  mickysweet66 | 02 Jun 2022 Report Abuse
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Cashback didnt track and took 7 months to resolve.
  luisais | 02 Jun 2022 Report Abuse
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The cashback amount was great and I understood the time I had to wait for the cashback to change from pending to confirmed, but the wait from confirmed to payable made the wait for the cashback extremely long.
  kittykat29 | 27 May 2022 Report Abuse
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