Get up to £22.00 of your purchase back when you shop with The Times Join TopCashback Free
Get up to £22.00 of your purchase back
when you shop with The Times

The Times Reviews

Reviews and experiences from TopCashback members who have shopped with The Times. Log in to review
The Times Reviews
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Didn't receive cashback despite following T&Cs
Eventually gave up after months back and forth, avoid.
  srafferty91 | 23 Jun 2023 Report Abuse
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Disgusting, changed the terms and conditions after I signed up.
Do not trust these. I signed up over a year ago. Everything went fine and the terms and conditions simply said you had to create an account and join the free trial. At no point did it say you have to be signed up for a certain amount of time. I cancelled the trial about 2 weeks later. Didn't track at all so I put a ticket in. To be honest, I had completely forgotten about it, until about a week ago when I got a message saying it had been rejected because I didn't follow the terms and condition. I know for a fact I did. I checked the page and can now see they've added you have to be signed up for a certain amount of time. This is absolutely disgusting. Check other reviews for this offer, did we all get it wrong? Nope. The Times changed the rules after we all signed up and claimed we didn't qualify. Just an awful company. TopCashback should also be ashamed they let them get away with it.
  mrleelee1 | 24 Apr 2023 Report Abuse
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Don’t waste your Time with the Times.
Cashback declined because apparently “Terms and conditions were not met”?
  Josonic | 15 Apr 2023 Report Abuse
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Declined Cashback for a legitimate purchase, do not use
  coopa2002 | 26 Jun 2022 Report Abuse
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Don't even bother. 7 weeks late and the usual lack of progress from TCB. Its no wonder they don't have a phone number. Its a lot harder to ignore a phone than the current system where they can just trot off standard responses that often have little to do with what was asked.
  Only1 | 05 Jun 2014 Report Abuse
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After a big mess, this has paid up and in a fast time of approx 5 weeks. Positive for resolving.
  Baldy_Man | 21 May 2014 Report Abuse
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Although the offer of a cashback was misunderstood cashback kept us informed and the merchant honoured the cashback,so overall was pleased with outcome
  | 20 May 2014 Report Abuse
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Received cashback today. Thanks.
  Deltarune | 20 May 2014 Report Abuse
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Received Cashback today so thank you, easy
  tonyh78 | 20 May 2014 Report Abuse
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Thanks for changing your mind. Great service.
  qaviar | 16 Apr 2014 Report Abuse
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Good work.
  | 16 Apr 2014 Report Abuse
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It seems they will eventually honour the cashback after changing the T&C, so it's fair to give five stars and to raise the satisfaction percentage
  | 16 Apr 2014 Report Abuse
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Misleading terms, pain in the *** to cancel the purchase. Nothing but hassle.
  | 16 Apr 2014 Report Abuse
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Very disappointed with this provider. I signed up for a subscription and the terms at the time said I was entitled to some cashback. The terms were later changed so that my offer didn't qualify, but despite the terms changing after I signed up - I've been told I won't get the cashback. AVOID.
  IBrig | 16 Apr 2014 Report Abuse
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Yet another person burnt by the £1 SUBSCRIPTION (note, not trial!) offer. Extremely disappointed with Topcashback.
  SamRawr | 15 Apr 2014 Report Abuse
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First comment I've ever left on here, and it's negative. As like others not happy at being duped.
  dtpbutters | 15 Apr 2014 Report Abuse
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Dirty service
  | 15 Apr 2014 Report Abuse
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conned
  martin177 | 15 Apr 2014 Report Abuse
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Not getting cashback when clealry should
  | 15 Apr 2014 Report Abuse
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Very dissappointed that the T&Cs were changed after I made the purchase which will most likely invalidate my claim and may leave me out of pocket. Can companies do this?
  Romford | 15 Apr 2014 Report Abuse
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Awful service, changed T&C's after purchased subscription. Avoid at all costs!!!
  tigerpool | 15 Apr 2014 Report Abuse
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They will not honor cashback!!!
  xanderzhang | 15 Apr 2014 Report Abuse
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Times do not honor cashback
  Cerati | 15 Apr 2014 Report Abuse
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Disastrous cashback experience - changed the T&Cs half way through!
  tomroe | 15 Apr 2014 Report Abuse
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changing t&cs without noticing before is unacceptable
  | 15 Apr 2014 Report Abuse
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