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Get up to 8% of your purchase back
when you shop with Village Hotels
Village Hotels Reviews
Reviews and experiences from TopCashback members who have shopped with Village Hotels.
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Village Hotels Reviews
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The cashback tracks initially then they decline it after your stay and ...
then say you can't claim after your stay
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ShivamRR64 | 04 Sep 2024
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AVOID - declined cashback for no reason
As others have said, avoid them.
They wait until you've stayed and then decline without reason, there was no reason to decline. Tried to raise a claim only to find out that they don't allow you to raise a claim after the stay.
Guess they've found a sneaky way to avoid paying out.
Very frustrating, I definitely won't be using them again.
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iainchalmers | 30 Aug 2024
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Awful
Declined my cashback as claimed the stay date had passed. What about if the person booked for the same day? We are supposed to wait a few days as it is to lodge any missing cashback if it doesn't track so that's what I did and they used the loophole of saying it was after my stay date to get out of paying my cashback! AVOID
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Nadeem99 | 30 May 2024
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cash back not tracking
I have had to put numerous claims in as cash back hasnt tracked for June/July/August
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76bCampbell | 24 Oct 2023
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They don't honour their cashback
Booked and stayed in June, this claim was not honoured.
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racheljack1 | 26 Sep 2023
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Reliable
Nice to get a little back.
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individual | 20 Sep 2023
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Thank you! Thank you! Thank you!
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RobertNational | 04 Jan 2023
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Hotels are solid, however cashback seems to be delayed then refused beyond the point at which anyone will accept a claim. If you have to stay here, use Expedia.
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Rploamsdown | 09 Dec 2022
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After many months, I have been notified that Village Hotels has "declined" the promised TopCashback relating to my visit, without reason of course! Clearly, I will ensure that I never visit this or any affiliated Hotel in the future. ANY TopCashback Merchant that cannot be trusted to honour their cashback offers should be BANNED from the site. Otherwise, what is the point of trusting ANY offer?
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topcashbackpeter | 03 Oct 2022
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It would be zero if I could. 16 months after booking, and 12 months after the stay was completed, the tracked cashback was declined
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martrob | 19 Aug 2022
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Straight forward and a great place to stay.
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trenouth_boy | 20 Sep 2019
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Dont bother, waited 2 years and got nothing, topcashback support were next to useless as well.
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elofty | 06 Aug 2019
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Two years, cashback still pending. TWO YEARS!!!
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bijalv | 26 Jul 2019
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Never had aproblem with getting my cashback from this company
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ragj3322 | 07 May 2019
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Great hotel in Nottingham & as ever, a bonus with a touch of TCB! Nice one
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nhutchinson | 14 Mar 2019
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A pleasant stay, very lively hotel
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suel3288 | 09 Mar 2019
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Had to wait a ridiculous amount of time for payout, paid immediately but had to wait until months after the sat
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Martin_Farran | 12 Feb 2019
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Had to wait a ridiculous amount of time for payout, paid immediately but had to wait until months after the sat
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Martin_Farran | 12 Feb 2019
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I hae 7 claims from over a year ago still pending, when lodged a claim they won't do anything unless i let them know the exact-dates I stayed which is impossible to find out a YEAR LATER.
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bijalv | 02 Jan 2019
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Cashback didn't track. Opened claim. Retailer response “Terms and conditions were not met by the customer”. There were no voucher codes used and I paid at the point of booking so not sure how I couldn't have met the terms and conditions!
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Bloke | 02 Oct 2018
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Top Hotel, i love the Gym and other facillities
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Ry_Robinson1 | 12 Sep 2018
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Always a great experience, cheers. Kids love the pool and it's in with the price. Excellent.
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skint_tekka | 03 Jun 2018
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