Get up to £105.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £105.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Don't pay out rewards
Avoid the customer services, internt is good however
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ShivamRR64 | 04 Sep 2024
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Absolute cracker
This works perfectly if you are thinking of getting Virgin Broadband. Its the best internet providers anyway, but a huge £140 cashback was amazing. Got about 6 months fee with the promotion for new signups!
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mewsha | 11 Jul 2024
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No cashback received
No cashback received up to now since my purchase on June 2022. I am very disappointed and don't know what should I do for this missing cashback.
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Katherineip | 10 Jul 2024
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VOLT virgin. CHECK you have all included. DO NOT SIGN or tick ANYTHING
Get EVERYTHING in writing. Email, text, or take screen pictures. As they will dispute anything said or not word perfect. 3months along and I'm STILL in dispute over original agreement amount (total agreed for virgin and O2 , miss represented).
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kimike | 16 Jun 2024
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Didn’t track and manual declined
The cash back never tracked so submitted a manual claim. Despite the order being completed and still active now, no promos or offer codes used Virgin claim to not be able to find the order.
Virgin customer service is also shockingly bad.
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steph185uk | 20 May 2024
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Unbelievably bad!!
Took out full fibre broadband in October Black Friday deals!! Did everything right but low and behold Virgin refused to honour the £68 cashback i was due.
Virgin have you anything to say? Do you pay anyone? Why did i not receive?
Depending on your answer , depends on my next comments.
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Rosey99 | 27 Apr 2024
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Cashback paid straight away
Couldn't believe how quickly this cashback was paid, very impressed!
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Katehmc | 26 Feb 2024
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Total liars and did not honour the TCB offer
Took out a deal for broadband via TCB, kept all the documents and screen shots of the deal.
Had to chase them to track it, then had to supply all the order numbers and contract dates for them just to say I got it via somewhere else and not TCB. Lost out on £110.
Not the fault of TCB, they have been great as always. This is totally Virgin media!
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Toddy73 | 24 Feb 2024
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Great service
Ordered and installed very quickly, DIY install. WiFi works and accessing the bill online is quick. Just the job!
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David_Garwood | 20 Jan 2024
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Slow payout
it took almost 6 months to get cashback
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bharatrathod77 | 08 Jan 2024
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Easy
I was firstly very surprised how much cashback i received and secondly surprised how quickly it made it onto my earnings page.
Also Virgin Broadband has been briliant
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Chunky1970 | 20 Dec 2023
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Very quick cashback!
Very easy to sign up through topcashback and received cashback earlier than expected! Definitely recommend
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Absgti1 | 11 Dec 2023
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Fabulous
Easy to purchase, delivered on time and online set up very quick, very happy
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jackkent | 25 Oct 2023
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Simple1
SIMPLE STRAIGHTFORWARD AND RECEIVED! THANKS
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mkred | 17 Sep 2023
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Usual Didn't track ploy
No cashback paid as despite following the link for a certain product purchase, told months later didn't track
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traveller1961 | 12 Aug 2023
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Good Service
Good Service
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Kruzz31 | 02 Aug 2023
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Easy & superfast payout
Easy & superfast payout
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2011kelly | 01 Jul 2023
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No issues resolving a missing claim.
I signed up through TCB and it did not track. Informed TCB who resolved and issue. Virgin Media paid the cash-back with no issues.
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Shez77 | 11 May 2023
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Excellent.
Advised it was possible through Hotukdeals.com
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littlegreenbag | 27 Apr 2023
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Virgin Failure
Made virgin services purchase like I have successfully with hundreds of other transactions via TCB. This time however Virgins systems or network has messed up and has declined my cashback. Not a happy chappy.
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kulwant_singh | 05 Apr 2023
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FAST cashback
Originally the cashback amout tracked at a lower amount. I logged a report to TCB, but it raised to the full amount automatically. Full amount is now payable 5 days after being connected. That has to be a record payout time.
Cashback 5/5
Virgin service (so far) 4/5
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dgbennet | 24 Feb 2023
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Tracked- then declined!
Be aware, i followed all the rules to ensure that i get this cashback this originally tracked at £0.00 raised a claim and months later they declined. Not ideal is it was for over £100.00 so the package taken out is more expensive then i needed to be if i had gone direct. TopCashback were great at customer service :) shame about Virgin!
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Rehan89 | 16 Feb 2023
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Cashback given very quickly, even with existing virgin offers
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Mike018790 | 05 Feb 2023
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I dont have cash back for that deal !!!!!!! :-(
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damianedin | 28 Jan 2023
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Would give 0 starts if it was possible, declined cashback when they should'nt have. I use TCB for years and not had problem before, virgin system failed this time. I guess its true there is no guarantees with cashback especially for virgin media..
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kulwant_singh | 25 Jan 2023
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