Get up to 8% of your purchase back when you shop with Vision Direct Join TopCashback Free
Get up to 8% of your purchase back
when you shop with Vision Direct

Vision Direct Reviews

Reviews and experiences from TopCashback members who have shopped with Vision Direct. Log in to review
Vision Direct Reviews
friend icon
My last purchase from this retailer resulted in a non-tracked cashback, and I had to submit a query to topcashback. It took a while, but I finally got the correct amount tracked and payable straight away - thanks for topcashback for sorting this out.
  ELCLC | 25 Sep 2012 Report Abuse
friend icon
Tracked successfully then declined later by the merchant. Goods arrived late as they were also "out of stock". Extremely disappointed. Would NOT recommend.
  riskaverse | 16 Sep 2012 Report Abuse
friend icon
Excellent website which is very customer-friendly, quick delivery and excellent customer service - highly recommended.
  bethhewitt89 | 25 Aug 2012 Report Abuse
friend icon
Goods quickly received and well packaged. UNFORTUNATELY...ordered 29/06/12 and still failed to track the cashback so the hassle of a manual tcb claim has had to be raised for the £9.98 (10.1%).
  tomba | 16 Aug 2012 Report Abuse
friend icon
USE THIS CODE FOR 1ST ORDER OVER £50 AND GET £10(POUNDS NOT PERCENT)OFF CODE 1530652T
  colintipper | 25 Jul 2012 Report Abuse
friend icon
Tracked quickly, customer service ok, product ok, could be better!
  2210danni | 13 Apr 2012 Report Abuse
friend icon
Ordered from get Lenses 4 days ago because of the price and discount offered but no sign of the lenses. I logged onto their site and my account shows my order as AWAITING STOCK! - no mention of this when i went through the order process. They have also deducted the order amount from my credit card and no CASHBACK has been credited to my TCB account. I will give them a couple of days and then try to cancel my order ( thank goodness I used a credit card for the purchase)
  underbury | 03 Mar 2012 Report Abuse
friend icon
Although the product and ordering experience have both been very good, the cashback has been appalling. I have purchased twice from them and on both occasions they have failed to track or honour the cashback.
  whoozit | 16 Nov 2011 Report Abuse
friend icon
Very quick. Tracked within a few hours
  bt_1000 | 15 Nov 2011 Report Abuse
friend icon
Excellent service and quick delivery. Also cheapest place for contact lenses I could find.
  wonkyart | 03 Nov 2011 Report Abuse
friend icon
no tracking/cashback for the first time from merchant & its been 50 days since purchase.
  | 30 Oct 2011 Report Abuse
friend icon
Good company to deal with. Excellent rate of cashback. Would certainly use again!
  snmrw2 | 28 May 2011 Report Abuse
friend icon
I've used this Get Lenses twice and both times I've had to submit a manual claim for the cashback after it tracked correctly at first but then later turned to £0 despite a genuine and correct claim. The first time they did pay up eventually. I assumed this was just bad luck and submitted another order recently which has also just turned to £0 so I'm going to submit another manual claim. If they pay up it will be worth it but you have to be tenacious and be willing to put in a claim.
  ClaireJH | 03 May 2011 Report Abuse
friend icon
tracked within 2 weeks. would use again.
  funnyllama | 16 Mar 2011 Report Abuse
friend icon
needed a manual claim and about 6 months but eventually paid
  lazelise | 01 Mar 2011 Report Abuse
friend icon
Need up to date prescription which is checked before order despatched.
  toffee123 | 18 Jan 2011 Report Abuse
friend icon
Initially did not track, manual claim successful and now fully payable after 14 weeks.
  steve44 | 04 Jan 2011 Report Abuse
friend icon
Did save money on the lens compared to the high street and some cashback, but dont buy if you are factoring in the new customer bonus.Cashback tracked very quickly but only as a discount no £10 for a new customer and my order was £30
  rednorthwood | 04 Jan 2011 Report Abuse
friend icon
Had to submit claim manually but came through eventually. Saved money buying this way compared to local opticians prices and cashback too - very happy customer!
  zchoare | 08 Nov 2010 Report Abuse
friend icon
Very swift tracking each time.
  ccpnumber5 | 21 Oct 2010 Report Abuse
friend icon
Never tracked for me, manual claim submitted. Tracking most certainly not a problem at my end.
  steve44 | 04 Oct 2010 Report Abuse
friend icon
No tracking after 7 days, not looking good, may be another unreliable merchant judging by the comments. I will update in due course.
  steve44 | 26 Sep 2010 Report Abuse
friend icon
Well it said £10 for a new member if the order was over £20 and I signed up, bought there and then and got £1.37!!!!!!!! Not happy with this link. I could then have got it cheaper in the High Street :(((((
  686541059 | 18 Sep 2010 Report Abuse
friend icon
Not a retailer of integrity. Take money before they even enter into an agreement to supply, and then try to up the price! Borderline ilegal operating practices.
  980358 | 16 Sep 2010 Report Abuse
friend icon
Tracked but at a percentage cashback rate. Not the £10 promised for new customers.
  stejvic | 19 Aug 2010 Report Abuse
12345...6      View:   2550100