Get up to £140.00 of your purchase back when you shop with Vodafone Home Broadband Join TopCashback Free
Get up to £140.00 of your purchase back
when you shop with Vodafone Home Broadband

Vodafone Home Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Vodafone Home Broadband. Log in to review
Vodafone Home Broadband Reviews
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Although it tracked 6months down the line and still no payout. I had factored in the cashback as overall cost so unfortunately have lost out in real terms. On the positive I've had no issues with the broadband and happy with that. However due to this experience I doubt I'll use TCB for anything like this again. I hadn't read the reviews but it appears Vodafone and TCB are luring customers under false pretences especially as receipt of cashback is less likely in majority of claims.
  beeverd18 | 04 Nov 2022 Report Abuse
 
The money that we pass to you as cashback is the commission we earn for the sale, we're only awarded that commission if the terms of the cashback have been met and if we are seen as referring the sale. To help ensure cashback goes without a hitch, we always advise to double check the terms of the cashback and to clear cookies and cache before using our website.

TopCashback
 
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Awful experience. After 6 months I’m still waiting. Correctly followed the process and did not track. Now it seems Vodafone don’t want to help or progress my cash back claim. Appalling, they shouldn’t be allowed on TopCashback.
  | 17 Oct 2022 Report Abuse
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Tracked, but after 4 months it’s still pending. Avoid Vodafone, use a reputable supplier
  Skezza | 08 Oct 2022 Report Abuse
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8 months and counting still no cashback!!!! why let cowboy merchants offer cashback only to fail to send cashback... Keep them off topcaskback
  steve matthews | 25 Sep 2022 Report Abuse
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tried so many times to purchase but kept stopping. I don't think they want to pay out the offer. Vodafone are no help either
  lisafret98 | 19 Aug 2022 Report Abuse
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Good speed but very disappointed that my £95 cashback was declined!!!
  Pingsquitch1950 | 26 Jul 2022 Report Abuse
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Did not track, be aware
  slasherx2 | 15 Jun 2022 Report Abuse
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The sign up tracked within 5 mins on my account. Paid within 5 weeks and 1 day to be precise. Fantastic max fibre broadband, the cheapest on the market at the time of sign up. Had no issues as of yet with broadband connection. Thank you
  millem123 | 22 Apr 2022 Report Abuse
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If your factoring in this cash back into your £ spend~they don’t pay out. So shop elsewhere
  paymenow112233 | 12 Apr 2022 Report Abuse
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This website is absolutely appalling. The number of times I've tried to subscribe to broadband is out of this world. Anyone would think they don't want paying customers. Vodafone really is one of the worst websites I've come across - always errors! Couldn't tell you about cashback, because they won't let me buy anything
  Rodger | 04 Apr 2022 Report Abuse
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So annoyed input all info and won’t go through tried on multiple devices
  Melaniestanley | 16 Mar 2022 Report Abuse
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So annoyed input all info and won’t go through tried on multiple devices
  Melaniestanley | 13 Mar 2022 Report Abuse
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Like someone else said - you input all your details and then the form will not complete. I give up.
  Franklin72 | 18 Feb 2022 Report Abuse
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Vodafone wouldn't pay the £80 despite me clicking through via link. Supplying the web order number made no difference. So, beware potential purchasers.
  AMIAFAD | 20 Nov 2020 Report Abuse
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Not tracked and ticket says "on ice" - wait for 90 days as it needs to be validated. Would have expected it to have at least tracked.
  Savvyshopper_uk | 21 Aug 2020 Report Abuse
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Cashback was advertised at £80 but it tracked at £68, I wont get to find out why this is as after 10 days with speeds of little more than dial up at pick times I have cancelled within the cool off period.
  Jamesben | 01 Jun 2020 Report Abuse
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Ordered 3 months ago, cashback tracked lower than advertised. Still not payable and still not been uplifted despite it being advertised as 'faster paying'.
  Dannyast | 22 Apr 2020 Report Abuse
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Would absolutely avoid this company. They let me purchase their home broadband and then let me know on the activation day that it's not available in my area (and yes I was told many times prior that it was in my area) So this has left me with no broadband for two weeks.
  Ryhana21 | 23 Mar 2020 Report Abuse
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Checkout fails every time, chat trys to sign me up without cash back.
  iangalletly | 22 Feb 2020 Report Abuse
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Its been 16 months and claim still not resolved. Seems I'm lucky. The offer was £75 but it tracked at £50 so at least I got something but not the correct amount! Avoid!
  Kirzman | 14 Feb 2020 Report Abuse
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tracked immediately, confirmed and became payable within 6 weeks. Great monthly price and cashback as it should be.
  smudgery | 30 Nov 2019 Report Abuse
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Contacted merchant who specifically confirmed that this deal is not open to existing Vodafone mobile customers as stated
  ah134york | 08 Sep 2019 Report Abuse
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I have had terrible service with Vodafone in the past. I just wanted to say thank you to all the reviewers here who have reminded me to stay away from this company. Seems like nothing has changed. Nearly fell for it.
  potty_trained | 23 Aug 2019 Report Abuse
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Cashback has been declined and on appeal they have responded with "order cancelled" despite providing them with the reference number in the appeal. Ironically I'm using the connection right now - the one that Vodafone are claiming doesn't exist so they can not pay out the cashback. My advice is to avoid Vodafone if you're signing up on the basis of cashback.
  charliehaire | 26 Jul 2019 Report Abuse
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slow payout after tracking low. broadband speed slow down after a month (when i can leave for free) been with vodafone for 8 months have had a problem with speed the whole time wish i never changed
  Mush_k | 17 Jun 2019 Report Abuse
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