Get up to £8.00 of your purchase back when you shop with Groceries at Waitrose & Partners Join TopCashback Free
Get up to £8.00 of your purchase back
when you shop with Groceries at Waitrose & Partners

Groceries at Waitrose & Partners Reviews

Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners. Log in to review
Groceries at Waitrose & Partners Reviews
friend icon
Missing cashback ?
I have a total of 13 purchases with Waitrose Groceries as recorded in my account but I do not understand why more than ten of the purchases were not paid with cashback as promised?
  rita56ray54 | 17 Jan 2024 Report Abuse
friend icon
Not Tracking
Waitrose do not always track the Cash Back request so need to check this .
  Rooney11 | 13 Jan 2024 Report Abuse
friend icon
Patchy tracking
Doesn’t always track, takes 2-3 months to payout.
  JohnnyD | 09 Jan 2024 Report Abuse
friend icon
Another Topcashback scam
Cashback never tracks or pays out. They always make up some excuse like the classic 'the network has not identified ourselves as the last referral to the merchants site'. I know how to use topcashback and I know it was the last referral. Many companies including Waitrose should be removed from topcashback if they can't keep their end of the deal.
  101proof14 | 02 Jan 2024 Report Abuse
friend icon
Months long wait period
My claims never track and I always have to chase, it usually takes around 6 months for them to process missing claims which is just a joke.
  strangelad | 17 Dec 2023 Report Abuse
friend icon
Shopping bonus
Grocery shopping on line with Waitrose has been a good experience.
  cavelcollins | 03 Dec 2023 Report Abuse
friend icon
Never pays out
I have spent many hundreds of pounds at Waitrose via this site but never received the cashback as promised despite following the rules and making sure I don't change my order etc. Waste of time.
  BROBBINS | 03 Dec 2023 Report Abuse
friend icon
Don't bother...
Decline cashback with no good reason, yes I know how to complete a successful transaction. They should be removed from this site!
  MARTINLEIGH | 14 Nov 2023 Report Abuse
friend icon
takes so long to get cashback
Waitrose takes such a long time to approve cashback, it's ridiculous. It's a perishable item, it's not like I'm going to return it after 30 days! They should have a shorter approval time window.
  SophieMcB | 17 Oct 2023 Report Abuse
friend icon
Shameful
Only received cashback through goodwill of Topcashback. Waitrose denied any knowledge of transaction even though: 1. The transaction registered on topcashback 2. Waitrose emailed me the order on day of delivery 3. They charged the amount to my credit card I think that at best this is deceptive
  XYZZY | 20 Sep 2023 Report Abuse
friend icon
Reliable quick cashback
Waitrose are great at their consistency in paying cashback, never had any problems.
  jan_saunders | 12 Sep 2023 Report Abuse
friend icon
Consistently moved away for existing Customers
Waitrose offers on TopCashback for existing Customers have consistently reduced over the last year, such that the latest offers are for New Customers only. Obviously Customer loyalty is not rewarded by Waitrose these days!
  BarryK65 | 28 Aug 2023 Report Abuse
friend icon
Cashback takes a long time
Cashback takes longer than expected
  haze14 | 27 Jul 2023 Report Abuse
friend icon
A bit unreliable
Tracking seems to get confused if you place an order and then later go back to amend things.
  JohnnyD | 01 Jul 2023 Report Abuse
friend icon
Never tracks, never pays
Would give zero stars if I could. Transaction never tracks and then declined after months of waiting. Lost out on TopCashBack bonus payments twice as a result. Good luck if you use them.
  Bristol_Hornet | 28 Jun 2023 Report Abuse
friend icon
Avoid! They refuse cashback after purchase!
Avoid! They refuse cashback after purchase! Have placed 10+ orders and they've only paid the cashback once.
  Shane_Webber | 21 Jun 2023 Report Abuse
friend icon
They never pay!
Very disappointing and a waste of time. Transaction never track, and they never pay after months of waiting.
  tbiondi | 21 Jun 2023 Report Abuse
friend icon
great
The setup was easy as it reminds u when u have go on the site that cashback is on this site by the google chrome exction
  Joer | 08 Jun 2023 Report Abuse
friend icon
It's gone downhill
I've used it for delivery orders and it used to track just fine. The latest orders have been declined by Waitrose for no reason. I wonder if this is a cost cutting measure by them? In any case, very disappointing that there's no recourse on them doing this.
  Suraya | 02 Jun 2023 Report Abuse
friend icon
Sporadic
Tracks oddly because it seems to sometime track the first time you checkout an order, but then if you make changes it doesn’t seem to catch up. Not reliable anyway.
  JohnnyD | 31 May 2023 Report Abuse
friend icon
Very disappointing and a waste of time.
Very disappointing and a waste of time. Took over five months to arrive at their decision to decline two transactions for online delivery. Gobsmacked that Waitrose's reason for declining both claims is 'Transaction cannot be traced'! I have both order numbers and receipts for the transactions and I know that I placed the orders via Topcashback. To say that they cannot trace the transactions suggests that either I didn't make them and am fraudulently trying to claim cashback or that I didn't use Topcashback - neither of which are true. My claims are for online delivery orders - they have order numbers, dates and times - and I find it hard to believe that they cannot trace this? I thought companies used Topcashback to encourage custom and build loyalty. Evidently not!
  tbiondi | 19 May 2023 Report Abuse
friend icon
We're going to get there in the end!
Takes a while, but, we get there in the end!
  tbeardsell | 08 May 2023 Report Abuse
friend icon
Fabulous perk
My favourite regular supermarket - the cashback covers my delivery charge plus a bit extra and no issues claiming. Highly recommended
  MoMo2023 | 08 May 2023 Report Abuse
friend icon
Always tracks wrong when you do click and collect
It states that you will earn £3.40 from C&C and then 85p for delivery. Twice now it has tracked at delivery when I had C&C. Such a waste of time
  bexcharlotte | 14 Apr 2023 Report Abuse
friend icon
Quick to pay
Paid after about a month
  JohnnyD | 10 Apr 2023 Report Abuse
12345...14      View:   2550100