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Groceries at Waitrose & Partners Reviews

Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners. Log in to review
Groceries at Waitrose & Partners Reviews
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Really disappointed and I don't recommend this offer. I placed a £50 order on 7th November 2012 & my Waitrose delivery arrived promptly. But my cashback failed to track, so I duly lodged a Missing CashBack Claim on 14th December 2012. 3 1/2 months later, at 2nd April 2013, I'm still waiting for my £10 cashback and no response from Waitrose whatsoever. What a waste of time.
  L1ttlepuss | 02 Apr 2013 Report Abuse
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I used this for the first time last year when Waitrose were offering a great cashback deal. I have been chasing the cashback ever since. I have provided all the relevant information and have had no response at all. Extremely poor and I would expect more from a John Lewis company.
  JulesyR | 20 Feb 2013 Report Abuse
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My transaction didn't track so I had to file a claim, but I'm happy to say that it didn't take long for it to be sorted and become payable so I'm happy.
  Fairyfeathers | 24 Jan 2013 Report Abuse
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nothing tracking, nothing received
  byfieldbird | 16 Jan 2013 Report Abuse
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Although I like Waitrose products, I am not impressed by their home delivery. First order. Several items listed as available and then not delivered, 3 for 2 offer not honoured - 2 items only delivered! Response from customer services extremely slow and also inadequate. Cashback still tracking at £0 a week after delivered. Very poor service in all. Not at all satisfied.
  aardvark88 | 13 Jan 2013 Report Abuse
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My new customer purchase initially tracked at zero £0.00 but then changed to the correct amount (after my delivery had been made) and quickly became payable after that.
  ArtyBird | 31 Dec 2012 Report Abuse
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Tracked but at zero and now lodge a claim. Very annoying and hope it is sorted quickly. However online shop via Waitrose is very good and easy. Great to have free delivery and great products.
  Sam59 | 07 Nov 2012 Report Abuse
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Has failed to track and I have put in a manual claim.
  ArtyBird | 27 Oct 2012 Report Abuse
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Failed to track so be prepared to file a manual claim. Mine was paid not too long after I lodged one. Great retailer, worth trying at least once especially with free delivery on all orders.
  Redwing | 09 Oct 2012 Report Abuse
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Will great cashback value of £10.10, why shop in store!!
  cedowner1 | 01 Oct 2012 Report Abuse
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Please note this discount only applies to new customers.
  MASTIFFS | 13 Dec 2011 Report Abuse
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