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Get up to 4.2% of your purchase back
when you shop with Waterstones
Waterstones Reviews
Reviews and experiences from TopCashback members who have shopped with Waterstones.
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Waterstones Reviews
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very good. tracked very quickly
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sjg13 | 04 Mar 2010
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enjoyed visiting the website and efficient delivery
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juliebullough | 04 Mar 2010
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Very prompt service and very quick cashback. Highly recommended.
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bawa | 03 Mar 2010
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Not the best for online orders. I ordered a book for delivery in store, which they then told me was out of stock and they'd let me know when it was back in. A few days later I checked their site and my local store was said to have this book in stock, yet there was no update on my delivery. I went into the store, bought the book and went home and cancelled my online order. A day later they told me the order had been shipped. Despite me cancelling. I called them to complain, and all they could say was that I'd have to collect the order in store and get a refund. Complete waste of time!
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898509252 | 03 Mar 2010
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generally dilivered in specified time ableto track orders
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| 01 Mar 2010
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Tracked quickly, but took quite a long time to move to the right.
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fireblast | 28 Feb 2010
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Not great. Has taken 3 months for transaction to register following many enquiries.
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cowbrown | 22 Feb 2010
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very satisfied with the experience thanks
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whitt655 | 21 Feb 2010
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quick tracked. now pending
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master_saver | 20 Feb 2010
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had to take it to missing claims but got the cash back tracked eventually
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Traceymbe | 18 Feb 2010
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Very bad experience.
Ordered two books, at several days interval, in two different transactions. One of them has never arrived -- money has been refunded about a month later, when finally I got fed up and cancelled that order, after repeated calls and many promises that they'll sort it out 'next day'...
Today I have just seen that BOTH (!) transactions have been cancelled on Topcashback...
Anyway, I'll never buy again from Waterstone, don't trust them anymore -- there are many other bookshops out there...
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genbuk | 13 Feb 2010
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great shopping .tracked quickly
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sherpavan | 13 Feb 2010
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Excellent range of stock and good service.
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Reasun | 12 Feb 2010
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apart from struggling to register on retailers website for 20 mins. Once this was overcome there was no problems. Had it not been for the fact my son was wanting to spend a gift voucher I may well have given up and gone somewhere else.
Once registration was sorted there were no problems and will use again
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| 12 Feb 2010
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Tracked within a day - confirmed same day books dispatched.
Books received in 4 days from order with free delivery.
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Topmanni | 12 Feb 2010
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Cashback tracked for order placed in October, then today became payable at £0.00. Not sure why this has happened - if they don't want to pay out, why track in the first place? Not really worthwhile ordering from them if no cashback available as their prices are rarely the most competitive, so will probably stick with Amazon in future.
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sleepygecko | 09 Feb 2010
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Tracked at £1.40 cashback then after 8weeks became £0.00 all of a sudden :(
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jareid | 09 Feb 2010
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tracked quickly. delivery slow but due to sourcing the book.
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| 08 Feb 2010
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Excellent website and service.
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thegreatbarn | 08 Feb 2010
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I purchased on the 4th Nov 2009 and although it tracked quickly, it still hasn't been confirmed. So disappointed as I buy from Waterstone's a lot. Hopefully an inquiry will resolve.
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Vicki_n10 | 07 Feb 2010
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Never mind cashback. My last two books have failed to materialise. Their book hub is in chaos; customer service useless.Any cashback is useless if the company cannot or will not deliver products that you have paid for.
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wendywoo | 05 Feb 2010
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Very fast tracking, good prices on books. Recommended.
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| 03 Feb 2010
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