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Waterstones Reviews
Reviews and experiences from TopCashback members who have shopped with Waterstones.
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Waterstones Reviews
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Very clean and straightforward site. Prices were surprisingly very competitive with other online retailers (for medical books anyway).
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fxt576 | 10 Sep 2009
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placed an order at the beginning of june. The book arrived very quickly and the cashback tracked. But after months of waiting for it to be confirmed its now moved to being payable at £0.00!
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jennyR | 09 Sep 2009
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No problems encountered. Progressed smoothly.
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JohnP | 06 Sep 2009
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No problems encountered. Progressed smoothly.
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JohnP | 06 Sep 2009
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Tracked straight away.
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hanzac2004 | 05 Sep 2009
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O really good, tracked and displayed within a few days or so. No problem at all.
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| 02 Sep 2009
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Excellent so far - tracked to pending in less than a day
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Phil65 | 02 Sep 2009
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didnt track. had to enquire. but finally after months got it!
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| 29 Aug 2009
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Slow delivery but no cashback complaints
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Midbat | 26 Aug 2009
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Brilliant (so far). Purchased about an hour ago and it's tracked. Ace.
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dankosheemo | 25 Aug 2009
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Quick tracking very good
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mulberrybush | 23 Aug 2009
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cashback tracked within hours, an confirmed shortly afterwards
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lee258705 | 14 Aug 2009
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Tracked well and book delivered fast too
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MWS | 08 Aug 2009
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Happy both with the cashback and the service - but my God, their web-site is a total mess. Wonder why they don't sort it out...
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millend | 07 Aug 2009
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Tracked very quickly. Books arrived within 48 hours. Would recommend and use again.
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honrad | 07 Aug 2009
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Don't bother with Waterstones unless you are sure the book is in stock. I ordered a book on the 20th May hoping to receive it in time for my wife's birthday on the 8th June. Admittedly, the entry did say "Usually despatched within 7-10 days" but that should still have been fine. Needless to say nothing arrive. I was patient but eventually contacted them two months later. I got a feeble response saying that they were contacting the publishers, who would let me know via e-mail when it was due to arrive (incidentally the despatch time on the website still said 7-10 days). Needless to say I still heard nothing. A further 3 weeks went by (27th July now) before I contacted them again at which point they said that they automatically cancelled any orders over 60 days old and promptly did so (the website still says delivery within 7-10 days!). In fact this is was a blessing in disguise, as I then went through Abebooks, using Brown Books of Hull. Ordered on 31st July, book arrived on the 5th August – very prompt and efficient. I won't be using Waterstones again because it is basically a big store that does not care. It presumably lives off its name and does not worry about losing custom, enticing more people in by putting books on its lists that it has no hope of delivering.
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Chrismax | 05 Aug 2009
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excellent service highly recomend
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helloitsme | 30 Jul 2009
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Very slow to process order, ordered books 2 weeks before hoilday & they didn't arrive til after we left. Cashback low so not really worth the bother.
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MRSG | 29 Jul 2009
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Easy website to use, tracked within 48hrs.
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Joyce | 29 Jul 2009
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The service was fantastic and I received my book within the time given
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helentattersall | 29 Jul 2009
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Kept very well informed and delivery times were much better than anticipated - excellent
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Elluzo | 28 Jul 2009
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