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WHSmith Reviews
Reviews and experiences from TopCashback members who have shopped with WHSmith.
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WHSmith Reviews
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very poor customer service, e mailed thema few times and still waiting for a reply on goods not delivered since November.
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edfred | 19 Dec 2008
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3 of the 4 books were dispatched quickly, but the last 1 was said to be out of stock but coming in soon. There information was really misleading, as the delivery note with the 3 books said that I wouldn't be refunded and then charged when the book was dispatched. But my credit card didn't show a credit. I emailed the helpdesk to ask, but didn't recieve a reply for 5 days, by which point my book had arrived. My credit card was charged again, but then also refunded. The fourth book wasn't packaged as well as it should have been and was slightly damaged.
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MandaYB | 18 Dec 2008
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tracked and confirmed within 3 week
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MrShrewdie | 18 Dec 2008
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Fast delivery & very competetive prices.
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| 18 Dec 2008
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Absolutely brilliant! V. quick service. Tracked quickly
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2468 | 18 Dec 2008
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Tracked within a couple of days. Goods arrived on time
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| 17 Dec 2008
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transaction tracked fine. Goods arrived quickly - very good. Price was already competitive - add on cashback...great !
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| 17 Dec 2008
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Again, good retailer fast and efficient
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| 17 Dec 2008
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Really quick to deliver books. Great!
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dsgoodridge | 17 Dec 2008
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Tracked quickly and very quick delivery!
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pinkjay | 17 Dec 2008
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Cashback given quickly after my purchase.
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| 17 Dec 2008
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Mailed quickly. Order correct.
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Duvel | 16 Dec 2008
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Good prices and quick delivery. Excellent experience
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Woollie1582 | 16 Dec 2008
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Excellent, I was impressed by the speed and efficiency. From ordering, receiving my order and cashback
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patpurdie | 16 Dec 2008
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One transaction is pending, but the other hasn't tracked yet so may have to query it
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Shirleya21 | 16 Dec 2008
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