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Get up to 1.11% of your purchase back
when you shop with Wickes

Wickes Reviews

Reviews and experiences from TopCashback members who have shopped with Wickes. Log in to review

Wickes Reviews
	The most efficient cashback I have experienced since joining TCB! Initial tracking to 'ready to pay' in just a little time over 4 weeks! Combining this with quality goods (stock level checked and paid for online and collected from my nearest store in Perth, Scotland) where I received fine customer service and the end result is a 'happy, returning customer'. Other retailers should use Wickes as a model example on how to provide sheer customer delight - I only wish they had a store in Fife; the region I reside as this would certainly cut down on visits to their biggest competitor as I prefer the quality of Wickes own branded products. Thanks Wickes, other than the rather long journey to your store - you are doing everything perfect!
	MattyOB77 \| 12 Jun 2014 Report Abuse
	One of the few that didn't payout for me. Hope others have more luck.
	ismine9 \| 12 Apr 2014 Report Abuse
	No cashback received. I lodged a claim and didn't get a response. It would be great if topcashback could intervene when the retailer offers cashback and does not pay up or respond to claims.
	hannah1981 \| 12 Apr 2014 Report Abuse
	i wont bother with this store anymore,have spent over 2k this year ...not another penny!
	\| 19 Nov 2013 Report Abuse
	I have been trying to order on-line for 3 days with no luck. When I get to pay, Wickes website plays up and there is no way I can conclude the order. And because this happens after I have entered the card details, I have to waste even more time checking out things with my bank. I can order by phone but obviously no cashback, and it is quite a large order I am trying to place. I think they just don't want to give cashback, they are listed here to waste our time...
	millend \| 11 Oct 2013 Report Abuse
	Firstly they messed up my order and failed to deliver when they should. Failed to call me back when promised, failed to issue my delivery charge refund until I chased them, and now to top it all off rejected my Cashback claim for some unknown reason. Overall. Poor experience
	Tilly2008 \| 17 Sep 2013 Report Abuse
	Having ordered goods via Wickes which were in stock and promised next day delivery I stayed at home between their stated delivery time 8am to 6pm. No goods were delivered, no explanation given and no notification received.I cancelled the order. This is downright poor service.
	\| 07 Aug 2013 Report Abuse
	Tracked next day and became payable just a week later! Amazing service, if only all companies were like this
	gangsta \| 02 Jul 2013 Report Abuse
	Cashback dosen't pay, quoting 'another channel used' in common with many others here. Very poor show, don't rely on cashback from Wickes.
	troubador \| 04 Apr 2013 Report Abuse
	A total non payer. Do not expect anything from Wicks.
	peteconlon \| 07 Mar 2013 Report Abuse
	I would not rely on cashback because I have had a couple go through without issue but then when I bought a fair amount, they bounced four cashbacks on orders on the trot without reason.
	silentbob \| 26 Jan 2013 Report Abuse
	Cash back never comes from this merchant, they always use the excuse sale credited to another outlet.
	Rparkin \| 01 Jan 2013 Report Abuse
	Used twice and still did not get cashback for either transaction. Two claims both shown then suddenly disappeared. Do NOT rely on cashback for this retailer. 2 yrs later claims closed. Like to know who the other channel who was credited.!!!
	rleaning \| 19 Nov 2012 Report Abuse
	NOTE TO POTENTIAL PURCHASERS - TRY SORTING THESE COMMENTS BY DATE ORDER! TopCashBack seem to default to showing "Best ratings" first, if you sort by date order it becomes more apparent that THIS RETAILER DOES NOT PAY ANY OF THE OFFERED CASHBACK.
	TopCatBack \| 18 Nov 2012 Report Abuse

	TopCatBack \| 05 Nov 2012 Report Abuse
	WARNING to anyone considering using Wickes, check the review history here and note the number of customers not getting cashback despite purchases initially tracking OK. My purchase tracked correctly then the payable amount went to zero. THIRTEEN MONTHS after submitting a claim Wickes have finally responded: "'Another marketing channel was credited with the sale" :/ Still, only cost me £4 in lost cashback, will cost Wickes a lot more in my lost future custom TopCashback
	The quality of goods received was excellent, however, the expected amount of around £35.00 cashback has not been received. A claim has been submitted but the retailer will not pay. This was a genuine transaction - extremely disappointed. Do not rely on cashback from this retailer when purchasing goods.
	bwhizz \| 04 Oct 2012 Report Abuse
	Seems really good flooring.
	SKMcF \| 01 Sep 2012 Report Abuse
	Ordered some solid wood floor with free next day delivery. It turned up 6 days later with no notifacation or apologies for the delay. The floor had 1 full length (usually warped) board per pack and the rest were mostly 40-60mm long, making it impossible to keep the required 30mm spacing between joins. Cashback tracked and paid ontime. Had 992 points on there points card which they have now closed and told me because I didn't have 1,000 I couldn't get a £10 voucher. Will be shoping at the two other major DIY stores from now on.
	neverwinter \| 31 Jul 2012 Report Abuse
	After 18 months of waiting Wickes decided not to pay out. Not very happy with them.
	Shimmie \| 23 Jul 2012 Report Abuse
	Fast and reliable cashback
	Guest \| 27 May 2012 Report Abuse
	Very quick to track and appear on my account.
	Phillip1959 \| 13 Apr 2012 Report Abuse
	i never got the cash back from one of two orders i made. still chasing though.
	elhiggo1964 \| 11 Apr 2012 Report Abuse
	Bought a bathroom from Wickes online, paid and got delivery, customer service was great but cashback was not tracked. I raised a claim and Wickes rejected it, I re-raised the claim and Wickes again would not pay the cashback due. I was pleased with the service from Wickes but dont expect any cashback from them!!
	charlotteshaw \| 26 Mar 2012 Report Abuse
	We placed a big online order with Wickes and it got delivered fine. It did n't track and I lodged a claim but they declined it so very unimpressed. We will use b&q in future!
	lexa34 \| 19 Mar 2012 Report Abuse
	did track the cashback but did not pay out afterward. useless time waste.very upset.
	abdullah_ \| 14 Mar 2012 Report Abuse

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