Get up to 5% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free
Get up to 5% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

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zooplus Pet Shop Reviews
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Although they have good products, they are quick in delivering and the prices are competitive, after three months I have received no cashback and no feedback regarding it. Good firm, but perhaps they should sort out their outstanding payments!
  KittaKatta | 08 Sep 2010 Report Abuse
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No cashback after eight months. I see TCB is still offering cashback from this retailer, despite a bunch of complaints from other unhappy customers like me. This retailer can be assured that each time I make my regular purchase of sackfulls of food for my huge dog, I'll buy it from anyone other than Zooplus.
  richij | 04 Sep 2010 Report Abuse
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I have been ordering from Zooplus every month for a few years now and find them an excellent compnay to deal with in every way. However, I keep having to put through manual claims and so far have never received a penny cashback from them, which is very disappointing.
  Gizmotabbycat | 02 Sep 2010 Report Abuse
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7 months on from submitting a manual claim. No response from Zooplus. No update in over 5 months from TopCashback.
  KateTyler | 12 Aug 2010 Report Abuse
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quick to track and great customer service - discount code was not added but they responded very quickly to an email and applied the discount.
  ItsJS | 03 Aug 2010 Report Abuse
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I have purchased from Zooplus.co.uk twice and each time had to submit a manual claim. Just heard from Topcashback that Zooplus.co.uk not paying the claim. Not happy about this and will not be using them again. Be warned that the manual claims process takes a long time and then not to reach a satisfactory conclusion is most frustrating. Topcashback have been extremely helpful - so dont give up on them because they are the best.
  ljsaccount | 16 Jul 2010 Report Abuse
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No problem with the delivery but still waiting for the cashback after 2 weeks. Had to submit manual claim. Not happy
  KittaKatta | 20 Jun 2010 Report Abuse
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Its been an awfully long wait and I have not recieved my cashback, I'm not happy
  shar66 | 28 May 2010 Report Abuse
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Ordered twice now from zooplus but the first order hasn't tracked, second order tracked no problem. Prices are competitive so happy to use them again
  pippy100 | 01 May 2010 Report Abuse
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i have made 3 transactions 2 have tracked.
  suzieq44 | 27 Apr 2010 Report Abuse
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Still nothing from a manual claim for just over £10, 3 month on. Retailer has not responded.
  KateTyler | 26 Apr 2010 Report Abuse
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Have used this website twice and on first occasion it did not track - still awaiting a result. On the second time it took 2 days to track. The delivery speed is excellent and the prices good - wide selection of quality products most not available locally
  blan3242 | 09 Apr 2010 Report Abuse
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Good service and cheaper product on-line than can be purchased in the shops.
  shar26 | 09 Apr 2010 Report Abuse
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V quick tracking but took a while to confirm. But great site for discounted pet supplies.
  bagpuss009 | 06 Apr 2010 Report Abuse
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quick cashback
  | 01 Apr 2010 Report Abuse
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I've used Zooplus for my Tropical Fish goods for nearly a year now, I used to use a different cashback site until I found this 1 - TopCashBack, now I use TCB ONLY as they give the most CB than any1 else I've researched. It's a painless task & well worth it!!
  | 31 Mar 2010 Report Abuse
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absolute rubbish last 3 purchases not tracked put claims in and nothing would not reccommend for cashback but products they sell are excellent
  carmichan | 22 Mar 2010 Report Abuse
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Quick and easy. Delivered within days of order.No damaged packages even through it was large bags of cat litter.
  | 19 Mar 2010 Report Abuse
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I use this company all the time but each time it tracks quickly payment is quite slow but each and every time it tracks for the wrong amount.
  flocky4 | 16 Mar 2010 Report Abuse
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this site has not given me cashback on the last 4 purchases so i wouldn't count on anything I don't think it should even be on this site
  carmichan | 15 Mar 2010 Report Abuse
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Very slow
  TheBird | 17 Feb 2010 Report Abuse
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Quick to track and pay out - good experience
  JB75 | 06 Feb 2010 Report Abuse
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Excellent service, fast delivery, quick tracking.
  Reni | 01 Feb 2010 Report Abuse
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Have been waiting 9 weeks and have still not received any cash back.
  clarebentz | 30 Jan 2010 Report Abuse
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Not tracked after 6 days. Third negative experience with this company. Will start a manual claim tomorrow.
  KateTyler | 24 Jan 2010 Report Abuse
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