Get up to 20% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free
Get up to 20% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

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zooplus Pet Shop Reviews
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Still nothing from a manual claim for just over £10, 3 month on. Retailer has not responded.
  KateTyler | 26 Apr 2010 Report Abuse
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Have used this website twice and on first occasion it did not track - still awaiting a result. On the second time it took 2 days to track. The delivery speed is excellent and the prices good - wide selection of quality products most not available locally
  blan3242 | 09 Apr 2010 Report Abuse
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Good service and cheaper product on-line than can be purchased in the shops.
  shar26 | 09 Apr 2010 Report Abuse
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V quick tracking but took a while to confirm. But great site for discounted pet supplies.
  bagpuss009 | 06 Apr 2010 Report Abuse
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quick cashback
  | 01 Apr 2010 Report Abuse
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I've used Zooplus for my Tropical Fish goods for nearly a year now, I used to use a different cashback site until I found this 1 - TopCashBack, now I use TCB ONLY as they give the most CB than any1 else I've researched. It's a painless task & well worth it!!
  | 31 Mar 2010 Report Abuse
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absolute rubbish last 3 purchases not tracked put claims in and nothing would not reccommend for cashback but products they sell are excellent
  carmichan | 22 Mar 2010 Report Abuse
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Quick and easy. Delivered within days of order.No damaged packages even through it was large bags of cat litter.
  | 19 Mar 2010 Report Abuse
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I use this company all the time but each time it tracks quickly payment is quite slow but each and every time it tracks for the wrong amount.
  flocky4 | 16 Mar 2010 Report Abuse
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this site has not given me cashback on the last 4 purchases so i wouldn't count on anything I don't think it should even be on this site
  carmichan | 15 Mar 2010 Report Abuse
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Very slow
  TheBird | 17 Feb 2010 Report Abuse
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Quick to track and pay out - good experience
  JB75 | 06 Feb 2010 Report Abuse
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Excellent service, fast delivery, quick tracking.
  Reni | 01 Feb 2010 Report Abuse
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Have been waiting 9 weeks and have still not received any cash back.
  clarebentz | 30 Jan 2010 Report Abuse
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Not tracked after 6 days. Third negative experience with this company. Will start a manual claim tomorrow.
  KateTyler | 24 Jan 2010 Report Abuse
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Unfortunatley Zoo plus does not seem to honour cash back any more my last 2 orders I have not received cashback despite putting in a claim I am considering not ordering from them again as I consider them not honest in offering cashback hope i am wrong
  carmichan | 19 Jan 2010 Report Abuse
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Zooplus do not appear to honour an order when payment is made with American Express after linking through the TopCashBack site. When questioned, they ask for alternative payment (I suspect due to high costs associated with processing AMEX and providing cashback). My experience is not an isolated one.
  mh297 | 12 Jan 2010 Report Abuse
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all good
  Teala | 08 Jan 2010 Report Abuse
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Very quick delivery,great service. Keeps you informed of delivery progress.
  flozza | 12 Dec 2009 Report Abuse
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Tracked same day. A good site, with some great quality products and at good prices if you look out for the muti-buy offers.
  aprmike | 10 Dec 2009 Report Abuse
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used to be very good last 2 transactions failed to track
  carmichan | 08 Dec 2009 Report Abuse
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very quick
  nh0045t4518 | 06 Dec 2009 Report Abuse
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quick delivery and fast cash back
  classybabe90 | 03 Dec 2009 Report Abuse
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Great website.
  KittyJ1985 | 02 Dec 2009 Report Abuse
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The absolute cheapest way for me to buy cat food; once you add all the discounts Applaws dried food costs me £4.20/kilo- its £7/kilo in pets at home! Have had delivery issues in the past (one isolated order) but have ordered around 6 times and all ok since. Also got an apology gift which was nice!
  jckwik | 25 Nov 2009 Report Abuse
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