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AA Car Insurance Reviews

Take a look at the AA Car Insurance reviews below and you’ll find plenty of Topcashback members who have taken out a policy with them through us have been delighted with their cashback experience. One said: “Competitively priced insurance with good rating, tracked promptly and paid out within specified time period.”

Other comments you’ll find regarding the cashback process include “great service and fast payment”, “always paid up without problems”, “easy and paid out quicker than expected — great experience” and “worked as it should, got my cashback, very happy — thanks AA”. Another delighted customer stated: “Insurance about £40 cheaper than renewal quote and received £40 cashback.”

AA Car Insurance review feedback doesn’t just concentrate on cashback, however, with the company themselves also coming in for praise. Some of the comments you’ll find include “easy transaction, good product” and “brilliant company”. Log in to review

AA Car Insurance Reviews
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Slow. Had to log a missing cutback claim and it was paid eventually, around 5 months after taking out policy
  Samcc2k | 03 Jan 2017 Report Abuse
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Basically I wouldn't trust using AA through TCB. Bought insurance through TCB with AA, claim was tracked then suddenly after approx 8 weeks got notification to say it was declined. I submitted a claim immediatley and TCB's response was the transaction could not be tracked through the etailer's system. Now what can the consumer possibly say to that or prove otherwise? I will definitely not be using AA for anything again and I was looking to purchase car recovery through TCB and AA but I've deinitely changed my mind now, will be looking at RAC! Just be warned, I thought it wouldn't / couldn't happen to me but lesson learnt - it sure did!
  waiyili | 30 Oct 2016 Report Abuse
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First class rate for car insurance plus cash back
  10189930927 | 08 Sep 2016 Report Abuse
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Took out a substantial AA breakdown cover policy two/three months ago. Been waiting for my cash back since then, the estimated time was OCTOBER! However, since then it has updated to say it has been declined by the retailer. I'm furious, I could have got a better offer elsewhere. Obviously I've lodged a support ticket but this they say could take "a few months" - won't be using TCB again. Really disappointed.
  chilliemma | 24 Jul 2016 Report Abuse
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CASHBACK FAILED and helpdesk were not able to help. I am a regular user of Topcashback and always follow the correct process, clearing cookies and purchasing within new browser session etc.sion etc. Despite investiogation AA refused to acknowledge my claim and no reason given other than generic blame passing to me.
  sinky48 | 01 Mar 2016 Report Abuse
 
Hey, I can see this transaction was accredited to another referrer and this likely means they have been paid instead of us. While I understand the news is disappointing we can’t force the merchant to work in our favour if we shouldn’t be paid for the transaction. Clearing cookies and cache before logging in and disabling ad blocker can reduce the chance of a claim being declined by this reason. Best wishes, TopCashback Support

TopCashback
 
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Very speedy no problems
  Sparxx | 12 Dec 2015 Report Abuse
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Couldn't get any easier
  Haji_Mo | 31 Oct 2015 Report Abuse
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Transaction tracks ok, then reverts to Zero, customer care says they have declined as the TopCashback network has not identified. I wouldnt recommend this as reliable cashback
  jadavji | 30 Oct 2015 Report Abuse
 
Hey, I am sorry to hear that we were not recognised as the last referrer for this purchase. You can help prevent this from happening by clearing your cookies and cache before logging in to use our site, as well as disabling ad blockers. Best wishes, TopCashback Support

TopCashback
 
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I found the AA were prompt in their cashback payment and had no problem with it.
  jy55m | 25 Oct 2015 Report Abuse
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No quibble, paid very very quickly. Would use again and recommend A*
  Meg10uk | 23 Oct 2015 Report Abuse
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PROSPECTIVE CUSTOMER BE WARNED!!! I consider myself an experienced cashback claimer with TopCashback being my preferred site. I've had many successful cashback claims through them, but my AA Car Insurance claim was not one of them. I bought car insurance from them in May 2015 and my visit tracked successfully and appeared to proceed normally just like other previously successful cashback purchases I've made using TopCashBack. My insurance policy was active and has not been cancelled. I was expecting £27.30 cashback. However around August time payment was declined by the merchant. After then lodging a claim with TopCashBack I got a reply about 7 weeks later saying that "... your claim has been declined as the network has not identified ourselves as the last referral to the merchant’s site and this transaction." So, prospective customer, you may find like me you are disappointed when AA Car Insurance comes up with a vague, difficult to believe excuse that I have no power to counter and refuses to make payment.
  bazzathun | 19 Oct 2015 Report Abuse
 
Hey, I am sorry to hear your transaction has been declined. I can assure you that these decisions are not taken likely and are a decision made by the cashback network and the merchant and therefore is not used to get out of paying the cashback. Best wishes, TopCashback Support

TopCashback
 
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Very quick and efficient service.
  jonathancollins | 20 Aug 2015 Report Abuse
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Cashback has been sitting there as pending for 11 months. Now that my car insurance is due for renewal it has disapeared without any explaination. Will not use again.
  scuvney | 30 Jul 2015 Report Abuse
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Took car insurance out with AA on August 2014, keeping in line with their T&C's on claiming cashback. Stuck on 'pending' until July 2015 and then declined. Will not be renewing.
  whereisdamien | 27 Jul 2015 Report Abuse
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If I could leave no stars with a review I would. Absolutely appalling service from the AA. Took nearly a year to get the cashback with 20+ tickets. Avoid.
  ozzwiltshire | 20 Jul 2015 Report Abuse
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Also now disappointed to note that the reviews have vanished from being easily seen under their farcical claimed 'faster payers' badge. They are very prominent on other insurance company offers pages why not the AA? Wouldn't have anything to do with all the negative comments would it?
  Steve_30 | 06 Jun 2015 Report Abuse
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Still no cashback (5/12/14) and they're supposed to be faster payers!! Got 2 different policy numbers too, haven't replied to my emails yet but I do get invited to enter plenty of crappy competitions, so nice to know the priorities are covered. Won't be renewing!
  Steve_30 | 05 May 2015 Report Abuse
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Taken two policies out with the AA over trhe last few years and both times the cashback has tracked fine but the AA has declined to pay, even after raising a dispute. All terms of the cashback were met and policies were not cancelled . Dissapponted with the AA.
  anthonyjdhudson | 17 Feb 2015 Report Abuse
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Took out a policy with the AA in April 14 which linked from TCB. At the same time, I took out another policy with another insurer using TCB for my partner's car. It's now Feb 15 and my cashback for the AA got declined in January. I have disputed this, but am informed it could take months to see a conclusion to this dispute. Meanwhile, the other policy came to fruition months ago and was a far higher cashback. It's the first time I've used TCB and the AA and I don't think I'll use them again.
  | 08 Feb 2015 Report Abuse
 
Hi there, please be assured that our Claims Team will do all they can to get your claim resolved swiftly for you and although we may not be able to provide regular updates, as soon as any information is received, we will always let you know of this via your claim thread. Thank you for your patience while this progresses! Best wishes, TopCashback

TopCashback
 
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Avoid this cashback - took out insurance March 2014 and still not had cashback - Worst experience i've ever had with Top cashback !
  | 20 Jan 2015 Report Abuse
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I took my insurance out in April and got £26.26 which sat as pending until November. Then last month it disappeared completely. Very disappointed.
  stacys1 | 12 Jan 2015 Report Abuse
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Avoid, still waiting for payment which tracked from 10 months ago. Topcashback won't act because they say it's out of their hands.
  Castlebinn | 31 Dec 2014 Report Abuse
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AVOID AT ALL COSTS! Took out a m/v policy 3 march 2014 says est payable 26 weeks, now 15 dec 2014 cashback stuck at pending still waiting for any sign of it being confirmed. To add insult to injury it say's (FASTER PAYING) when you go to the AA page. Tried to raise a support ticket with top cashback to find out what is going on can't even do that it just puts up a list of FAQ's. What an absolute disgrace. Why advertise cahback when it seems they have no intention of paying it.
  Simon_E | 15 Dec 2014 Report Abuse
 
Hi there, you would need to go through the help section to then access the support ticketing system, but I can confirm that we are waiting for the cashback to be confirmed and produced for transactions from this period. I can assure you that this is currently receiving the attention of the network and ourselves and hopefully, we can get this progressing for you soon! Thank you for your patience here. Best wishes, TopCashback

TopCashback
 
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Took out insurance in March. It didn't track so raised a claim. I am still waiting now (November) for the matter to be resolved. Claim says waiting for merchant. So much for their faster payment claims. Be warned and don't hold your breath.
  Mevtrof | 08 Nov 2014 Report Abuse
 
Hi there, I am sorry that it is taking longer than expected for your claim to be resolved, please be assured that our Claims Team will continue to look into this for you and hopefully, we can provide you with a resolution to this soon. Thank you for your continued patience. Best wishes, TopCashback

TopCashback
 
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Four months into my transaction with The AA Car Insurance and still no tracked payment, albeit with me supplying the quote & policy reference number as well as the affiliate url, cleared cookies, use only one browser etc. I can see this will go the same way as the failed Holiday Autos valid transaction I made in 2013 whereby the affiliate network could not find any record and denied any cashback. Beware all, the longer it takes to resolve/receive feedback from a claim, the less likely you'll get paid on a genuine transaction. I've experience of dealing with such networks, and once your transaction is purged from their database (normally within 3 months), then there's no way to track the cashback. In my opinion, TC should sever ties with such affiliates as nobody from the previous AA reviews has had any luck with receiving cashback.
  pedgepuk | 15 Sep 2014 Report Abuse
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