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Get up to £150.00 of your purchase back
when you shop with AA UK Breakdown

AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

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AA UK Breakdown Reviews
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If your considering this cash back offer thru the Topcashback website, walk away now!! Check the TCB forums and search AA Cashback. From personal experience, 8 months later after taking out a breakdown policy - I STILL haven't received the cash back and get the same reply of "wait a bit longer" from TCB. Don't base your purchase on getting the cash back, it appears unlikely to happen!!
  DJM999 | 21 Feb 2014 Report Abuse
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Didn't track and TCB appear not to be able to do anything about it. Avoid.
  idontcare | 19 Feb 2014 Report Abuse
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Terrible!!!!! Does not pay. corporate conmen!!! Sort it out Topcashback. Very poor
  edmonds99 | 13 Feb 2014 Report Abuse
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complete utter waste of time.over a year and still waiting for cashback.no reason for the delay given by merchant or tcb.would not have taken overpriced service if not for the cashback so not happy.supplied them with all details i.e.transaction number,date of purchase,direct debit particulars etc. still nothing.
  monkeyman69 | 13 Feb 2014 Report Abuse
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Tracked same day, but 30 weeks later I'm still waiting for the payout... Can't raise a claim as it's over 100 days.
  Seyms | 09 Feb 2014 Report Abuse
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Have used TopCashback a lot and this is one of the few retailers who actually track the transaction straight away. Usually I have to wait then submit a query when it doesn't appear. Well done AA.
  10184524932 | 09 Feb 2014 Report Abuse
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Just over 6 months on and my cashback is still pending. I expected a payment by now but nothing. Let's see if Topcashback manage the cashback transaction or if it's a £44 cashback that never happens.
  Franz | 03 Feb 2014 Report Abuse
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Absolutely atrocious - all these negative comments and TCB seem to be doing nothing whatsoever about it. If The AA signed up to do this and are refusing to pay out the money promised then that is fraud. I bought my policy Feb 2013, submitted a ticket 5 months ago, and it's on hold. Disgusting from both companies. Avoid.
  r0ckst4r | 02 Feb 2014 Report Abuse
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Same experience as the other negative reviews here! Took out cover in March 2013, told will take 6 months to show. Sent a nudge in December, now showing 0 cashback and over 100 days so can't do anything.
  bgb176 | 30 Jan 2014 Report Abuse
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Cashback tracked correctly, however was declined at around 7 months. Disgraceful. Should be removed from TopCashback. Perhaps I will have better luck with a different car breakdown company next time...
  notahappybunny | 27 Jan 2014 Report Abuse
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Got the full package £168, expecting 75 After 8 months of waiting cash back declined, I will not be renewing my contract with AA, i hate welchers! To top it of as it's after 100 days I can't even lodge a claim, shame on you AA and shame on you topcashback for not supporting.
  pete79 | 24 Jan 2014 Report Abuse
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Took out a new policy of a value as a new customer) in April 2013. It's now January 2014 and I have note recived any cashback. Initially it tracked ok but had a ridicously long time trame in which the cashback would be paid (greater than 6 months). I waited and waited and eventually raised a support call flagging this up. Topcashback staff helpfully said wait a little longer then reflag up which I did. They said they would chase. Now my cashback amount has been set to zero for this transaction. To say I'm unimpressed in an understatement. Avoid.
  MadMuzza | 24 Jan 2014 Report Abuse
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Took out Breakdown Cover in March 2012 through Topcashback with the offer of £50 cashback. Definitely went through the tcb site but it didn't track so I raised the issue. Sent nudges once a month since. It is nearly two years later and not heard a thing. Very very poor on both the AA and tcb. Seems to be a lot of people have had the same problem unfortunately. I have given no stars as even one is too much!
  ajsmitd | 24 Jan 2014 Report Abuse
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Paid in full in August 2013, tracked quickly but still pending in January 2014. Raised a support ticket and told by TCB that is progressing as expected and asked not to contact again!!
  sioniesmond | 17 Jan 2014 Report Abuse
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Thus tracked 6 months ago but still is showing as pending. Not impressed
  Wanderingpomm | 04 Jan 2014 Report Abuse
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Having recently given up hope on my cashback which was from May 2013 transaction, i left 1 star review and suddenly my money appears, £70! well pleased. The tracking was poor and confusing but worth the wait.
  loughnafooey | 22 Dec 2013 Report Abuse
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9 months and counting. No tracking no cash back. I question whether TopCashBack are in contact with the AA given the number of unsatisfied customers. I would advise all to avoid this one Live Long and Prosper
  | 15 Dec 2013 Report Abuse
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Bought in July, purchase didn't track and claim still outstanding 7 months later. Same experience as most people here. AVOID.
  idontcare | 11 Dec 2013 Report Abuse
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Purchased joint membership and relay in May 2013. It is now December 2013 (over 7 months) and no cashback has been paid.
  wmather | 10 Dec 2013 Report Abuse
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Cashback not tracked (for £38). Claim has been processed for more than a year (sic!) and finally declined without giving me any reason as to why this happened. Will definitely not use again as the breakdown cover is very expensive if you do not get any cashback (would not have brought in the first place if I knew this was going to happen)
  tomsky | 27 Nov 2013 Report Abuse
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As always this is the worst merchant to get cashback from! I have usually got it eventually but you have to keep at it! still waiting from April this year! I sometimes change from AA TO RAC or vice versa to keep costs down, RAC pay up no problem but the AA take forever - I think they are on this site under false pretences really as most people will not get their rightful cashback if they don't keep trying - after all, we only choose them for our breakdown cover because it works out cheaper when you factor in the cashback, if you don't get it, its a con!
  heron | 20 Nov 2013 Report Abuse
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Never recieved cashback payment. Unfortunatley also missed the 100 day rule. Cashback was a big factor in me swapping over from my previous Breakdown. Very dissapointed!
  Karlos749 | 19 Nov 2013 Report Abuse
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I rate the service very well but am yet to receive cash back from May 2013, tracked at the wrong rate to start with, which i put a ticket in but looks like the faster paying merchant is false. I am happy with the product and would of purchased anyway, I had a breakdown and experienced fantastic service so not all about the cash back i guess.
  Paza02 | 13 Nov 2013 Report Abuse
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Awful! This isn't the first time AA has refused to pay cashback. Bought and paid for breakdown cover months ago, failed to track and nothing happening. My tip is to avoid
  steve_d | 11 Nov 2013 Report Abuse
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Paid £165 in January with expected £70 cashback,showed as outstanding until August, then declined. Check the forum others too. Lodged claim but could take 4 weeks to several months. Also when my Alternator was playing up the AA came (homestart) he looked under the bonnet, checked the battery (driver footwell) advised to take it to a garage. Was then told the Alternator is actually located under the engine (Merc A170) and that it was a fire hazard. So the AA didnt even check it
  | 10 Nov 2013 Report Abuse
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