Get up to £70.00 of your purchase back when you shop with American Express Join TopCashback Free

Get up to £70.00 of your purchase back
when you shop with American Express

American Express Reviews

Reviews and experiences from TopCashback members who have shopped with American Express. Log in to review

American Express Reviews
	Declined by Amex Very disappointed to see that my cashback was declined by Amex and I can't dispute it. I don't know why the system didn't register the referral from TCB as I followed the link and did everything that is advised to ensure it is tracked. Extremely frustrated as they have decent offers but they're only good if they actually pay them!
	katehiggs \| 21 May 2024 Report Abuse
	£70 cashback not received Did not track automatically, raised a claim, systems could not identify TopCashback as the referrer for my signup. £70 cashback not received.
	jamesal246 \| 13 May 2024 Report Abuse
	6 months no cashback They may be paying the small amounts, hence the positive comments but if you've got a card with big cashback, you're likely to get nothing.
	taylann \| 08 May 2024 Report Abuse
	Declined cashback twice for my approved card Applied for two cards in the last few years,never got a pay out,very bed experience!!
	Zhou888 \| 07 May 2024 Report Abuse
	No cashback from American Express Time wasting. I followed the link to apply the credit card. Apparently American Express system failed to recognise my application was linked via Topcashback. But how come 'lodge a claim' drop down list shows the American express retailer then?! Same to my partner's AE credit card, same response given by Topcashback/American Express. Got really upset. Will not continue using the card after 1 year.
	jeffau \| 02 May 2024 Report Abuse
	No cashback received Apparently didn't track despite clicking through topcashback, was expecting £70
	christwydell \| 01 May 2024 Report Abuse
	Paid out as promised, thank you Nice and easy cashback, just £5 but still welcome, thank you AMEX. They just need to get their customer service sorted out now. Setting up a DD shouldn't be this difficult!
	bigtp001 \| 18 Nov 2023 Report Abuse
	Fast payout date Fast cashback, was within 2 months
	Dillz_97 \| 25 Oct 2023 Report Abuse
	No cashback rec'd - disappointing No cashback rec'd - disappointing
	swoley69 \| 14 Aug 2023 Report Abuse
	Unrightfully declined Claimed the last click did not come from TopCashback despite it definitely coming from here. Avoid going through TopCashback.
	Scanditraveler \| 08 Aug 2023 Report Abuse
	Refused after 6 months Process was followed, clicked through and applied, accepted, received card. Cashback did not track, claim raised, eventually refused. 2 stars as I have amassed about £400 cashback from using the actual card applied for at least. Don't count on getting your cashback via TCB.
	bossjohnc \| 02 Aug 2023 Report Abuse
	great I got the cashback as promised. thanks
	fatemadudha \| 14 Jul 2023 Report Abuse
	Tracked in 6 days and paid out within 3 weeks! Really great, was initially worried when it didnt track same day but within a few days it was there and it was available to pay out within 3 weeks (midway through the following month of the month I used the TCB link to apply).
	deanpaul1984 \| 16 Jun 2023 Report Abuse
	Encouraged me to sign-up Everything processed as promised within a month. Excellent service by Top cashback and Amex.
	edgarmuk \| 13 Apr 2023 Report Abuse
	Pay out Excellent pay out!
	billbrumuk \| 13 Apr 2023 Report Abuse
	awesome great card and company very grateful
	villian2 \| 13 Apr 2023 Report Abuse
	DID NOT HONOUR CASHBACK EVEN THOUGH I DOCUMENTED AND MADE SURE OF TRACKING As the title states, I signed up for an Amex credit card via Topcashback and apparently this was not tracked even though I made sure and documented my tracking journey. I lodged the complaint with Topcashback Customer services, and they said that they had contacted Amex and they said it was not tracked.....I don't know who to believe.....either Topcashback or AMEX are lying and are not honoring the cashback of £45 that I am due!
	adilc2004 \| 06 Mar 2023 Report Abuse
	Very poor service My experience with American Express and TopCashback in this instance was very poor. After several months of waiting for the cashback to be paid I had to submit a ticket. After weeks of waiting I received a message to say that "due to the robust systems that the network have in place to track the last referral", my cashback was declined, even though I took every step to ensure that TopCashback was the last click before the American Express application was taken. I would not recommend using TopCashback for this merchant.
	Shoxt3r \| 09 Feb 2023 Report Abuse
	No cash ack received Missing claim took 7 months to settle and then came back as 'non commisionable' took out a platinum cashback card
	Shadowsong \| 09 Feb 2023 Report Abuse
	Followed all required steps, cashback declined. Explored all available avenues with TopCashback, who could not resolve the issue and inexplicably concluded that they were "confident in this declined decision". Really disappointing.
	Beattie1987 \| 08 Feb 2023 Report Abuse
	easy to claim fast payout.
	patrickmc7710 \| 19 Jan 2023 Report Abuse
	Cashback declined for spurious reason that the network was "unable to identify that we were the last referral to this sale". Complete nonsense as I clicked straight from from Topchasback to Amex - no possibility that anyone else could have been identified as the referrer.
	tifosi678 \| 17 Dec 2022 Report Abuse
	Terrible, after one year refused for no reason
	Member487479003435 \| 13 Dec 2022 Report Abuse
	Did Not pay out, even though I did everything correctly
	roberts1967 \| 05 Dec 2022 Report Abuse
	Nice to have some cashback but a higher amount would have been better
	finimo \| 27 Nov 2022 Report Abuse

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