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Get up to £100.00 of your purchase back
when you shop with American Express
American Express Reviews
Reviews and experiences from TopCashback members who have shopped with American Express.
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American Express Reviews
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Used to be reliable but not any more
Looking at the recent reviews there seems to be a pattern here. I also cleared all cookies and followed the procedure. As with the previous reviewer I was declined cashback because another merchant was recorded other than TCB. Not possible!
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cpandy | 13 Jun 2024
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Rubbish
Declined to pay even though I followed the process.
Apparently another merchant was recorded other than TCB which is impossible. I wouldn’t bank on getting paid if you decide to apply for a card and go through TCB
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danbcn | 13 Jun 2024
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No cashback
I never count on it paying out so not surprised when they didn't payout even when I did it by the book.
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iancoll14 | 13 Jun 2024
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DOES NOT PAY
Take out a card with a huge Annual Fee - £100 cashback - DECLINED - do not expect any Cashback.
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TelfordWolf | 12 Jun 2024
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Doesn’t track and doesn’t psy
Didn’t track. Lodged claimed. Supplied extra details as requested.
Claim rejected.
1 star as 0 wasn’t an option.
On a side note also found many places won’t accept it
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slated | 12 Jun 2024
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DID NOT TRACK
I did 2 different transactions both did not track! also look at the feedback newwest first none track then once you submit a claim they tell everyone you didnt use topcashack first!
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jamesdawson70 | 31 May 2024
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See if anywhere else offers similar benefit
Topcashback has been working ok for me generally speaking, so when I had similar cash back on applying for AmEx, I used topcashback. All I can see if that it did not work and I had to chase for feedback, unlike other smooth experiences I’ve had. So I would say for similar benefit, don’t bother doing so via here as it may not work.
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ziyangao | 24 May 2024
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One of the companies that doesn't like paying cashback
Opened an account through topcashback, refused cashback a few months later using the usual excuse of "unable to identify that TopCashback were the last referral to this sale". Now I have been on TCB for a long time with over £5655 cashback so far, so I do know if they are just making excuses to not pay up.
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Sarkhail | 23 May 2024
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Declined by Amex
Very disappointed to see that my cashback was declined by Amex and I can't dispute it.
I don't know why the system didn't register the referral from TCB as I followed the link and did everything that is advised to ensure it is tracked.
Extremely frustrated as they have decent offers but they're only good if they actually pay them!
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katehiggs | 21 May 2024
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£70 cashback not received
Did not track automatically, raised a claim, systems could not identify TopCashback as the referrer for my signup. £70 cashback not received.
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jamesal246 | 13 May 2024
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6 months no cashback
They may be paying the small amounts, hence the positive comments but if you've got a card with big cashback, you're likely to get nothing.
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taylann | 08 May 2024
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Declined cashback twice for my approved card
Applied for two cards in the last few years,never got a pay out,very bed experience!!
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Zhou888 | 07 May 2024
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No cashback from American Express
Time wasting. I followed the link to apply the credit card. Apparently American Express system failed to recognise my application was linked via Topcashback. But how come 'lodge a claim' drop down list shows the American express retailer then?! Same to my partner's AE credit card, same response given by Topcashback/American Express. Got really upset. Will not continue using the card after 1 year.
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jeffau | 02 May 2024
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No cashback received
Apparently didn't track despite clicking through topcashback, was expecting £70
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christwydell | 01 May 2024
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Paid out as promised, thank you
Nice and easy cashback, just £5 but still welcome, thank you AMEX. They just need to get their customer service sorted out now. Setting up a DD shouldn't be this difficult!
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bigtp001 | 18 Nov 2023
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Fast payout date
Fast cashback, was within 2 months
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Dillz_97 | 25 Oct 2023
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No cashback rec'd - disappointing
No cashback rec'd - disappointing
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swoley69 | 14 Aug 2023
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Unrightfully declined
Claimed the last click did not come from TopCashback despite it definitely coming from here. Avoid going through TopCashback.
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Scanditraveler | 08 Aug 2023
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Refused after 6 months
Process was followed, clicked through and applied, accepted, received card. Cashback did not track, claim raised, eventually refused. 2 stars as I have amassed about £400 cashback from using the actual card applied for at least. Don't count on getting your cashback via TCB.
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bossjohnc | 02 Aug 2023
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great
I got the cashback as promised.
thanks
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fatemadudha | 14 Jul 2023
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Tracked in 6 days and paid out within 3 weeks!
Really great, was initially worried when it didnt track same day but within a few days it was there and it was available to pay out within 3 weeks (midway through the following month of the month I used the TCB link to apply).
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deanpaul1984 | 16 Jun 2023
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Encouraged me to sign-up
Everything processed as promised within a month. Excellent service by Top cashback and Amex.
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edgarmuk | 13 Apr 2023
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Pay out
Excellent pay out!
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billbrumuk | 13 Apr 2023
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awesome
great card and company very grateful
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villian2 | 13 Apr 2023
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DID NOT HONOUR CASHBACK EVEN THOUGH I DOCUMENTED AND MADE SURE OF TRACKING
As the title states, I signed up for an Amex credit card via Topcashback and apparently this was not tracked even though I made sure and documented my tracking journey. I lodged the complaint with Topcashback Customer services, and they said that they had contacted Amex and they said it was not tracked.....I don't know who to believe.....either Topcashback or AMEX are lying and are not honoring the cashback of £45 that I am due!
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adilc2004 | 06 Mar 2023
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